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Large portions of Gmail or Ebay are highlighted or greyed out constantly. It's driving me nuts.

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search… (read more)

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search bar and turned off the toggle for enhanced tracking. I don't know what else to do. Any suggestions???? Please?????

Asked by Melissa Hooks Bobrowicz 1 month ago

Last reply by Melissa Hooks Bobrowicz 3 weeks ago

  • Solved

Websites say WebGL not supported by browser

Anything using WebGL in-browser tells me that my browser doesn't support it. https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled … (read more)

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Asked by Jack 1 month ago

Answered by Jack 3 weeks ago

  • Solved

Fx v137+ Search enhancements do not appear.

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather no… (read more)

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather not have to create a new profile and add all my changes and add-ons all over again. It's a real PITA. Is there any 'trick' I can try to get the new enhancements?

Asked by streetwolf 1 month ago

Answered by streetwolf 4 weeks ago

Royalmail.com tracking

I have been using Firefox in Ubuntu for many years.And I use Royalmail a lot to send parcels and I always use their tracking without any problem.Until about 2 months ago … (read more)

I have been using Firefox in Ubuntu for many years.And I use Royalmail a lot to send parcels and I always use their tracking without any problem.Until about 2 months ago when tracking became impossible.I can do anything else on their website without any problem.In Firefox settings on Privacy I always use private mode and I could still track my parcels.Now I can't.Even untick private mode does not make any difference. I tried Royalmail tracking on my mobile chrome and it works but does not work on Firefox.I have use Firefox for years and I thought there was something wrong with Royalmail tracking until I tried it on Chrome.Then it must be a Firefox problem. Thanks for any help

Asked by Occas Ionel 3 weeks ago

Bookmarks toolbar appearing on existing tabs when bookmarks added, despite being set to only show on new tab.

I've set the bookmarks toolbar to only show on new tab. I don't want it to behave otherwise, that's why I set it to that. Yet it is behaving otherwise. It appears on a no… (read more)

I've set the bookmarks toolbar to only show on new tab. I don't want it to behave otherwise, that's why I set it to that. Yet it is behaving otherwise. It appears on a not-new tab, whenever I add a new bookmark to it. This seems to be incorrect behavior, that goes against user preferences. How do I get the toolbar to behave correctly, to honor the "Only show on New Tab" preference to the letter?

Asked by Sterrence 4 weeks ago

Open bookmars menu to specific folder

I would like to be able to open the bookmarks menu to a specific folder programmatically from an html page. This could be something similar to the <a> tag with the … (read more)

I would like to be able to open the bookmarks menu to a specific folder programmatically from an html page. This could be something similar to the <a> tag with the html="url" being replaced by an appropriate command that opens the bookmarks menu instead of being a link to a web page. The command would include a path something like: "Other Bookmarks"->"System"->"Arduino"->"ARM" and the menu would actually drop down showing the path and the contents of the last folder listed. Everyone wants that, right?

Asked by John Sanders 4 weeks ago

Network Protocol Error

When I try to log in to my emails I get a message saying Network Protocol Error. Firefox has experienced a network protocol violation that cannot be repaired. I cannot ge… (read more)

When I try to log in to my emails I get a message saying Network Protocol Error. Firefox has experienced a network protocol violation that cannot be repaired. I cannot get into my emails. How do I solve this problem?

Asked by mt48925 4 weeks ago

nORD vpn

In your extensions, Nord VPN shows in grey and not in blue, when I click on the logo, all I get is an advert picture. How can I download Nord VPN and reinstall the app on… (read more)

In your extensions, Nord VPN shows in grey and not in blue, when I click on the logo, all I get is an advert picture. How can I download Nord VPN and reinstall the app on my PC? I can't add an image as the advert page disappears when I try to take a screenshot.

Asked by David Harris 4 weeks ago

Annoying popups on virus detected, McAfee expired, protect data etc.

Anywhere between 3-5 popups have appeared on the right side of the screen essentially telling me of trojan detected, steps to protect my data, to remove viruses etc. and … (read more)

Anywhere between 3-5 popups have appeared on the right side of the screen essentially telling me of trojan detected, steps to protect my data, to remove viruses etc. and that my McAfee license has expired. Since I have not had McAfee for several years and the addresses to click on look suspicious to say the least I am not about to click. BUT There are boxes to dismiss & an X to remove in upper right corner. Clicking them removes the warnings for about 30 seconds & then they are back. What can I do to get rid of these? Obviously I'm not the most computer literate person around & am stumped.

Asked by alraymon5 4 weeks ago

  • Solved

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (read more)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Asked by rb_stern 1 month ago

Answered by Mark 1 month ago

Ask to save password not showing up

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information fo… (read more)

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

Asked by johnogawaofficial 1 month ago

Last reply by Mark 1 month ago

Need to adjust setting for extension "KDSpy"

I am installing an extension I trust, called KDSpy, to help me see which books are selling well on KDP Kindle Direct Publishing. How can I go back to click the box "run… (read more)

I am installing an extension I trust, called KDSpy, to help me see which books are selling well on KDP Kindle Direct Publishing. How can I go back to click the box "run on private browser" for incognito browsing?

Asked by eve19 1 month ago

Last reply by Mark 1 month ago

Windows taskbar blocks the bottom when I open fullscreen media

When I open a video in fullscreen mode, the Windows taskbar blocks the video controls at the bottom (as shown in the attached screenshot). I’ve noticed this issue only oc… (read more)

When I open a video in fullscreen mode, the Windows taskbar blocks the video controls at the bottom (as shown in the attached screenshot). I’ve noticed this issue only occurs in Firefox — it doesn’t happen in other browsers. I’ve already disabled all add-ons and started Firefox in troubleshooting mode, but the problem still occurs.

Asked by quangkiet2025 1 month ago

Playing Any Music - From MP3 files or Youtube skips beats and changes tempo and is annoying

Hello Firefox devs, First of all - great thank you for this alternative to the status quo. So - this started some months ago and I thought Youtube implemented some s… (read more)

Hello Firefox devs,

First of all - great thank you for this alternative to the status quo.

So - this started some months ago and I thought Youtube implemented some sort of protection so the music sounds obviously different and worse than the original.

But now I played some MP3 files directly from the computer and then played them on VLC player.

Man, I hadn't listened music peacefully for months, because I usually listen my Youtube playlist and it sounds horrible.

Now on the VLC it sounded as it should be and it was a pleasure to listen to, while on Firefox it was s..t

Basically it skips beats, changes tempo, it's subtle but obvious and makes listening music a horrible experience.

The OS is Debian 12 - bookworm, the firefox was always the latest in all these last months, I let it update when it needs to.

It's in virtual machine, but so is VLC and there is more than enough CPU to play a song.

What could it be, is it just me who experiences this?

Thank you for your time.

Asked by kelvin34252345 1 month ago

Social Security Administration won't let me in!

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several th… (read more)

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?

Asked by replies_r_us 1 month ago

Last reply by Ed 1 month ago

Some website scripts linger after the tab is closed

After a recent update, certain websites (like Youtube) leak script that remains even after the tab is closed, until Firefox is closed. When one of these websites is acces… (read more)

After a recent update, certain websites (like Youtube) leak script that remains even after the tab is closed, until Firefox is closed. When one of these websites is accessed for the first time, a second tab opens and quickly closes, as if a popup was blocked. One way I can observe this behaviour is that the NoScript extension will detect script for that website on ALL tabs, even blank ones, with the "(sidebar?)" annotation. With Youtube I managed to prevent this by disabling Service Workers in about:config, but for example with tenor.com the behaviour continues to occur even then.

Websites I observed this behaviour on so far: youtube.com (until Service Workers were disabled) tenor.com nami.news

Is this a bug? I have also observed the same behaviour on a different PC for Youtube until I disabled Service Workers on that installation. What should I do?

Asked by Clovers 1 month ago

New sites refusing to load and browser crashing when uploading or downloading files

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my… (read more)

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my browser started refusing to load any new sites, or reload inactive tabs, once I had been using it for about five minutes after rebooting it. It also crashes completely when I try to download or upload anything after that point, which is irritating but does mean I have some crash reports to share (bp-5a7c5f6e-0d55-451a-8b2b-15b360250524 is the latest one). I've tried everything I can think of or find on the Internet - Troubleshoot mode, disabling and re-enabling hardware acceleration, refreshing the browser, uninstalling and re-installing it with and without restarting the computer in-between (which seemed to work for a while), culling tabs (although, if I'm reading the crash reports correctly, lack of memory isn't the issue after all; certainly, Chrome doesn't have the same problem even when using more memory than Firefox did), even running diagnostics on my computer's RAM and hard drive - but nothing's fixed it. What might be going on, and how can I solve this problem?

Asked by elinor.macnab 1 month ago

  • Solved

Turn off tab-group

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since … (read more)

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

Asked by dougocotton 1 month ago

Answered by MarkRH 1 month ago