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Windw 11 Desk Top crash

1. i believe ur updating crashes my window 11 desk top 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode, my scree… (read more)

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out
 3.  Request not to keep on showing your pop-up window at top RH corner saying:
      Update Available
      Download the latest ...
     <Download> <Dismiss>
    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.
    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Asked by sunnysideq9 1 month ago

Last reply by sunnysideq9 1 month ago

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (read more)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Asked by alan_palmer_ 2 months ago

Last reply by Mutaz Awad 2 months ago

  • Solved

Proxy doesn't work

The proxy settings just don't apply. I set the settings on the system, all programs work via proxy except Firefox (set to use system proxy settings). If I set the proxy m… (read more)

The proxy settings just don't apply. I set the settings on the system, all programs work via proxy except Firefox (set to use system proxy settings). If I set the proxy manually in Firefox, the connection still doesn't go through the proxy.

I found that only the very first connection after starting Firefox goes through the proxy, absolutely all subsequent connections do not go through the proxy.

Asked by Lasagnya 2 months ago

Answered by Lasagnya 2 months ago

Sorting Bookmarks

When I creat a new bookmarks they are not automatically put in alphabetical order but instead are placed in the ned. Why not put them in order when they are made? Anyway,… (read more)

When I creat a new bookmarks they are not automatically put in alphabetical order but instead are placed in the ned. Why not put them in order when they are made? Anyway, I tried to use the option that allows me to sort bookmarks alphabetically but nothing happens. This used to work but not now. I am using 137.0.1 (aarch64)

I have attached an image to show what I mean.

Asked by Variant of Concern 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Addons/Extensions not working on refresh (priority onetab)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, onc… (read more)

I was having an issue with pdfs on firefox; all my pdfs were showing up as black. To fix that, I refreshed firefox, which solved the problem just fine. Unfortunately, once I did all my extensions stopped working. The page looks like this.

For most of my extensions, I can just solve this by getting rid of them and adding them again, but if I do that for onetab I'd lose all my stored tabs. How can I get this back?

Asked by iacoponippaolo 2 months ago

Answered by iacoponippaolo 2 months ago

  • Locked

Bookmarks gone part II -- trying to add the troubleshooting option to this post

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blu… (read more)

Some of my bookmarks are gone AGAIN. This time adding .old to files and deleting others did not fix the problem, nor has restarting firefox. I can see that sites have blue stars, indicating that they are saved into bookmarks (such as "weather") that I can no longer see in my bookmarks menu. Trying to recover bookmarks does not work. I can see recent dates of bookmarks. I can see old firefox data on my desktop.

Bookmarks are a basic function of browsers. This is RIDICULOUS. Please fix this issue.

I have not had ANY UPDATES to my computer since yesterday. Yesterday all my bookmarks were there!

Asked by LBSH 2 months ago

Last reply by Paul 2 months ago

Firefox on LinuxMint Desktop cannot access pages that I have accessed before

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request Your browser sent a request that this server c… (read more)

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have done this before, and it worked. To test if it was a problem with the web page or the browser, I did it from another browser (Brave), and it loaded fine. Is Firefox sending a bad request? Is this something you can fix.

I am using Mozilla Firefox for Linux Mint 137.0.1 (64 bit).

Asked by griglack 2 months ago

Last reply by jonzn4SUSE 2 months ago

Unexpected website logouts.

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login … (read more)

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

Asked by joenuke981 2 months ago

Last reply by Mutaz Awad 2 months ago

pages i go to will not load.

when i go to a site using firefox i get this message: Secure Connection Failed An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error c… (read more)

when i go to a site using firefox i get this message:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by harlod g 2 months ago

Last reply by harlod g 2 months ago

Tabs just continuesly crash on Windows 11

Ok for some reason any of my browsers tabs are crashing I just do whatever it is whether i search or watch movie and after some time 'Gah! your tab crashed' and it's pret… (read more)

Ok for some reason any of my browsers tabs are crashing I just do whatever it is whether i search or watch movie and after some time 'Gah! your tab crashed' and it's pretty annoying, my discord happens to restart it self and I've exhausted literally anything from re-installing, deleting caches folders absolutely anything.

https://crash-stats.mozilla.org/report/index/a84fe228-d9f4-422d-becf-0e2ed0250414 https://crash-stats.mozilla.org/report/index/f44d9f6f-db4a-4596-926d-d08710250414

I've uploaded my latest 2 crashes and hopefully someone can read it and let m know about anything, Thanks in advance!

Asked by Trollicus 2 months ago

Last reply by Trollicus 2 months ago

Firefox 137.0.1 does not display the status bar correctly

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resiz… (read more)

Hello there! I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resize Firefox to make it full screen to display the status bar properly. This makes it difficult for me to use Firefox. I'm pretty sure this is due to a version update. This problem occurred after I updated the Firefox browser, during which time my Windows system was not updated. Is there any solution? Or how can I download a previous version of the browser?

Asked by 2190926379 2 months ago

Last reply by jonzn4SUSE 2 months ago

Can’t see “Manage Site List” for Multi-Account Containers

Hi there, I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t se… (read more)

Hi there,

I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see a “Manage Site List” option anywhere in the container settings as seen here: https://support.mozilla.org/en-US/kb/containers

Here’s what I’ve tried so far:

   I’ve clicked the Containers icon and selected the gear ⚙️ to edit a container.
   I enabled privacy.userContext.siteAssignments.enabled in about:config and set it to true.
   I restarted Firefox (with session restore on), but still no option appears to view or manage assigned sites.

I’m on Firefox Desktop (Mac), and I’ve confirmed that I’m using the official Multi-Account Containers extension.

Is this a bug, a UI change, or something I’m missing? I’d really prefer not to manually edit the containers.json file if there’s a built-in way to manage these assignments.

Thanks so much for any guidance!

Asked by Jennifer 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago