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can you help me fix it. I use fire 137 and win 10 22h2 pls
Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmar… (read more)
Hello,
Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.
i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i g… (read more)
i was trying to access shopify and its protect behind a firewall and it was asking if firefox as access to the internet or its being protect by the firewall how would i go about using this website if i don't know how to go about this
I cant get instagram to load when Im on firefox
The font size in the address bar is too tiny. I have tried to find a way to make the font readable without success. Can anyone help?
All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my co… (read more)
All my other browsers work fine but since April 4, 2025 Firefox won’t work at all. Websites won’t load. I have tried to clear my cache & cookies, I have checked my connection settings, I have checked for malware, I have turned off all my extensions and I have completely restarted my computer several times now, nothing has worked. I also did trouble shoot mode & reinstalled Firefox (though I will admit I maybe didn’t do this step properly). I refreshed Firefox. Why is it not working? What happened? I don’t know what to do as I don’t want to lose all my bookmarks and passwords that I have yet to move over to my password manager. Please help.
How do I delete the "Recent bookmarks" list in the program menu, under bookmarks? To me it's completely unnecessary, and have no meaning.
Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another… (read more)
Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.
I wish to request you to understand my computer system and contact details and allow me access to my gmail accounts online.
On login the square boxes with various sites have become smaller?? Please reverse to original size?
Sehr geehrtes Firefox-Support-Team, ich habe ein Problem, das sich bei der Verwendung von Firefox auf meinem Windows-PC ergibt. Wenn ich versuche, die Installations-EXE … (read more)
Sehr geehrtes Firefox-Support-Team,
ich habe ein Problem, das sich bei der Verwendung von Firefox auf meinem Windows-PC ergibt. Wenn ich versuche, die Installations-EXE für Norton 360 von der Website norton.com herunterzuladen, startet der Download gar nicht. Es passiert einfach nichts, wenn ich auf den Download-Link klicke.
Ich habe bereits die folgenden Schritte zur Fehlerbehebung durchgeführt, jedoch ohne Erfolg:
Cache und Cookies gelöscht
Add-ons und Erweiterungen deaktiviert
Firefox auf die neueste Version aktualisiert
Leider führt keiner dieser Schritte dazu, dass der Download startet.
Könnten Sie mir bitte weiterhelfen und eine Lösung für dieses Problem anbieten? Das gleiche Problem habe ich bei Bitdefender.com auch im Kunden Konto.
Ich danke Ihnen im Voraus für Ihre Unterstützung.
Mit freundlichen Grüßen
I have just opened MS Teams on my Firefox 137.0 on my WIndows 11 and I get a blank screen. NOthing happens. I see that by looking in Edge the format of MS Teams layout ha… (read more)
I have just opened MS Teams on my Firefox 137.0 on my WIndows 11 and I get a blank screen. NOthing happens. I see that by looking in Edge the format of MS Teams layout has completely changed. I imagine that there's a setting to change to enable teams to work but how can I find it?
You can tell me how to get out of this problem.
Even in the notification setting found under privacy and security there are no sites listed, however, I am continuing to get banner notifications even after uninstalling … (read more)
Even in the notification setting found under privacy and security there are no sites listed, however, I am continuing to get banner notifications even after uninstalling the browser.
Hi everyone, I've been experiencing a persistent issue where my Firefox (Windows 10) randomly crashes or closes. I recently noticed that this always happens when a JSON f… (read more)
Hi everyone, I've been experiencing a persistent issue where my Firefox (Windows 10) randomly crashes or closes. I recently noticed that this always happens when a JSON file appears in the following directory: C:\Program Files\Mozilla Firefox\distribution The strange thing is that this file shouldn't even be there, as this is my personal computer and it is not managed by any organization. I have already tried deleting or renaming the file, but after a seemingly random period, it gets recreated automatically. Here’s what I have tried so far, without success: - Deleting/renaming the file - Checking the registry at HKEY_LOCAL_MACHINE\Software\Policies\Mozilla\Firefox (but the "Mozilla" folder does not exist there) - I have never used any third-party antivirus software (only Windows Defender) Does anyone have an idea where this file might be coming from or how I can prevent it from being recreated? I’m not very tech-savvy, so I would greatly appreciate simple explanations or step-by-step instructions. Thanks in advance for any help!
Report ID bp-95091d37-c494-4311-8775-1a76c0250403 bp-addc6e16-4448-4bb6-a138-069a20250403 bp-7026e822-607b-4446-a1b2-4c21d0250403 bp-59f055bd-78b7-4bf2-8943-ad97b02… (read more)
Report ID bp-95091d37-c494-4311-8775-1a76c0250403 bp-addc6e16-4448-4bb6-a138-069a20250403 bp-7026e822-607b-4446-a1b2-4c21d0250403 bp-59f055bd-78b7-4bf2-8943-ad97b0250403 bp-a8e97dab-0819-4708-9756-6d0160250403 bp-097a4c74-2ec6-476a-bdb2-7fe0e0250403 bp-00056c92-2624-47bb-9280-ae5f40250403
I get invalid response's after entering my new password that was good then authorized code is invalid?
When shutting down the computer through the OS, Firefox closes each window separately instead of quitting (e.g. with Ctrl+Q). Windows with multiple tabs ask for confirmat… (read more)
When shutting down the computer through the OS, Firefox closes each window separately instead of quitting (e.g. with Ctrl+Q). Windows with multiple tabs ask for confirmation, stopping or delaying the shutdown process, and single tab windows close and are not restored. I have to manually quit Firefox before shutting down the computer every time if I want my session to be correctly restored.
I have been using Firefox for a long time, and remember it working nicely with shutdown/logout. This issue showed up after changing my OS, so I believe it must be related to Flatpak, Fedora, KDE, or a mix of them.
Every single time I close my Firefox and open the browser again, it reverts back to a previous theme that I already deleted. When I open the Add-ons manager, it shows tha… (read more)
Every single time I close my Firefox and open the browser again, it reverts back to a previous theme that I already deleted. When I open the Add-ons manager, it shows that the theme I want is enabled but the wrong theme is the one active. I have to click the "disable/enable" button to toggle it on and off to re-enable the theme I want. I've looked this issue up but haven't found any answers. I appreciate any help!