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  • Archived

Pop-Up, Lower right screen, "Browser settings change"

This started happening for no reason that I can find. Every few minutes a pop-up window appears that says: Browser startup change An unknown change was detected on y… (read more)

This started happening for no reason that I can find. Every few minutes a pop-up window appears that says: Browser startup change

    An unknown change was detected on your browser's search settings

(button) Keep my current settings (button) I am aware of the change and approve it

                                                 (button)YES

None of the buttons do anything. The close button doesn't work. The window sits on top.

I've been plagued with unwanted programs trying to change my browser setting and adding toolbars I don't want.. I've been able to delete / disable these manually.

The window doesn't show up with all extensions turned off. I can only turn it off by selecting it on the task bar and closing it there. I've been turning extensions on or off but it only goes away with all extensions off.

Asked by tomecho 8 years ago

Last reply by cattyd 8 years ago

  • Archived

Can't find location of temporary files Cache Service?

I've done some research. I know about (about:config) and (about:cache). Maybe the weirdest thing is that (about:cache) shows nothing about where the temporary files cache… (read more)

I've done some research. I know about (about:config) and (about:cache). Maybe the weirdest thing is that (about:cache) shows nothing about where the temporary files cache is located. List Cache Entries shows all of the temporary files, but still no clue about where those files are located? [since "List Cache Entries" is under "Memory cache device", that's not helpful.]

my cache settings

I'm trying to move the temporary files cache to drive F. Finding their current location might help.

Please advise. Thanks.

Asked by duhgi 8 years ago

Last reply by cor-el 7 years ago

  • Archived

Can't play videos in Firefox

I'm unable to play videos of any sort in Firefox (YouTube, Vimeo, etc.). I've installed the latest version of Flash multiple times and I've downloaded the latest version … (read more)

I'm unable to play videos of any sort in Firefox (YouTube, Vimeo, etc.). I've installed the latest version of Flash multiple times and I've downloaded the latest version of Firefox. I've also tried disabling Adblock and clearing the cache/history, but nothing works.

Asked by ebeh 8 years ago

Last reply by James S Dielschneider 8 years ago

  • Archived

Download helper will not work normally.

I click on the rotating balls of download helper and it looks as though the download is taking only a couple seconds. Then, when I click on it to play it it doesn't work … (read more)

I click on the rotating balls of download helper and it looks as though the download is taking only a couple seconds. Then, when I click on it to play it it doesn't work and says, The document “Barney_ I Hear Music Everywhere.mp4” could not be opened. The movie's file format isn't recognized. To see if additional software is available that will enable QuickTime Player to open the movie, click Tell Me More.

I have a 2011 Apple Macbook Pro 13".

Any help is greatly appreciated.

Thanks,

Luke Wilson

Asked by lukerwilson 8 years ago

Last reply by caltrop 8 years ago

  • Archived

MP4 embeding...when will it ever work on FireFox?

As someone who deals with video media on the web quite often, this handicap inherent in Firefox is a fairly big and ridiculously obvious problem. When, if ever, will it b… (read more)

As someone who deals with video media on the web quite often, this handicap inherent in Firefox is a fairly big and ridiculously obvious problem. When, if ever, will it be resolved? If Firefox wasn't such a popularly used browser, this issue wouldn't be as much of a concern, but people are using Firefox quite a bit on-line. It seems very strange to me that this otherwise excellent browser from Mozilla can't play back a simple MP4 file in HTML 5.

"Firefox doesn't support MP4 and 3GP due to their patent-encumbered nature."

Is there a way of resolving that at any point? If not, is there a reliable format that I should switch to instead of MP4, like Flash? I'm aware that there are plugins available to make Firefox "see" MP4 files, but asking customers to download and install a plugin is not really a professional solution. Please advise! Thank you.

Asked by Marc Esadrian 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Can't open links in Firefox by clicking URL in Thunderbird

This has started happening since the last Firefox upgrade (to 14.0.1). It affects two machines - one running Windows 7, the other XP. The symptoms are identical. Firefox… (read more)

This has started happening since the last Firefox upgrade (to 14.0.1). It affects two machines - one running Windows 7, the other XP. The symptoms are identical.

Firefox is the default browser on both machines. I'm using only a default profile on each machine. I've checked that there are no stray "no-remote" switches in the command line or environment variables and I've tried deleting "parent.lock". The fact that it has happened to two separate installations, as a result of the upgrade, and the fact that all other functions of Firefox work as expected, makes me doubt that it's a profile corruption. I have also tried opening Firefox in Safe Mode but the behaviour is the same.

Here's what happened/happens:

Previously, if I had opened Firefox in the normal way from the start menu and then clicked on a link in an email in Thunderbird, the link would open in a new tab in the running copy of Firefox. I could do this with multiple links, each opening a new tab.

Now, if I do this I get the "Firefox is already running" error box.

If I close Firefox the click on a link in an email in Thunderbird, it will start Firefox as expected, and open the link. But if I then click on a second link, I get the error message.

If I click on URLs in other applications (for instance Pidgin instant messenger), the links open in new tabs in the running Firefox in the usual way, so the problem seems to be specific to links opened in Thunderbird.

As an experiment, I rolled my FF installation back to 13.0.1 on the XP machines. Everything then worked as before, and as expected, so this is clearly to do with the upgrade.

Asked by ratcatcher 8 years ago

Last reply by maccool 8 years ago

  • Archived

Adobe Flash Player 11.3 - Why No Sound?

Flash Player loads the video and runs without crashing, but there is no sound. Reloading the page makes no difference. I cannot find any Flash Player "setting" that wou… (read more)

Flash Player loads the video and runs without crashing, but there is no sound. Reloading the page makes no difference. I cannot find any Flash Player "setting" that would turn the sound on/off. Firefox is oblivious to the situation.

Asked by Blacklisted 8 years ago

Last reply by John99 8 years ago

  • Archived

how do i get rid of whitesmoke and conduit

have managed to get rid of conduit but cant get whitesmoke off firefox and causes me not to be able to view movies on direct tv. there is no place to set search provider … (read more)

have managed to get rid of conduit but cant get whitesmoke off firefox and causes me not to be able to view movies on direct tv. there is no place to set search provider on whitesmoke actually no tools at all. Have deleted all versions and uninstalled firefox and it still hijacks seach engine and tool bar

Asked by coil 7 years ago

Last reply by martinweil 7 years ago

  • Archived

Adobe Flash crashes, continually causes Firefox 13.0.1 to crash

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing. I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262 I noticed that s… (read more)

Firefox continually crashes (approx. 6-8 times a day or more) due to Adobe Flash player crashing.

I'm running Firefox 13.0.1 and Adobe Flash 11.3.300.262

I noticed that since the second-to-last update of Flash Firefox has been crashing a lot. Before that Firefox crashed 'only' once a day or so.

Over the past few months I've read just about every thread related to Flash & Firefox and I'm not about to spend hours troubleshooting stuff, trying to disable hardware acceleration, etc, etc. I've done that before when the Flash-crash issue started a couple of months ago. (Also, Firefox is sometimes sending you automated crash reports, so you should have that data.) I would expect Firefox to simply "work" reasonably well, and as of the past couple of months or so, it hasn't.

W.T.F, Mozilla? I've used your browsers (Netscape) since the early 90s and have been quite happy - until recently, that is. As of now I'm having to go back to using Internet Explorer.

I sincerely hope Mozilla can finally resolve this issue as I still believe Firefox could be a great browser if it didn't "fight" with Flash all the time.

Asked by Azure 8 years ago

Last reply by John99 8 years ago

  • Archived

Flash Player Choppy And Stuttering In Firefox 13

Specifically, the problem is this. When using a Flash player (audio or video) on any web page, while doing activity in another tab or window on the same browser, the soun… (read more)

Specifically, the problem is this. When using a Flash player (audio or video) on any web page, while doing activity in another tab or window on the same browser, the sound or video stutters and chops up. Like, just mousing over links in a webpage will cause the sound to jump and stutter in time with the mouse actions. Happens with embedded audio players and video players alike. Really annoying. I reverted to an older Flash version a couple weeks ago and that fixed the issue.

I also posted about this in the Adobe Flash forum, since the problem arose when updating to the latest Flash Player version. I suppose the problem is more on the Flash end than in Firefox... though the new Flash update works well in Chrome and Safari and IE.

Asked by ferrarabrainpan 8 years ago

Last reply by lordkramdar 8 years ago

  • Archived

Why does the website display white blank pages only?

Hello: I use Firefox 13.0.1 on a Mac OS X, and I often go to www.wenxuecity.com for news. But, in the past couple of days, when I type in that address in the URL window,… (read more)

Hello:

I use Firefox 13.0.1 on a Mac OS X, and I often go to www.wenxuecity.com for news. But, in the past couple of days, when I type in that address in the URL window, only a white blank page shows up. Nothing else! If I use Google to find direct links to a few news items at that website and click the links, I also get white blank pages. No error message or anything else.

Could you tell what is going on here?

Many thanks!

Asked by qquito 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I Can't Get Rid Of Babylon! PLEASE HELP!!

The other day I had an update for a program I already have. Like always it asked me if I wanted to install some toolbar and whatnot. And like always I clicked all the "No… (read more)

The other day I had an update for a program I already have. Like always it asked me if I wanted to install some toolbar and whatnot. And like always I clicked all the "No" boxes and updated like normal thinking it would honor my request.

It didn't.

Thinking I had just missed something I went to my Control Panel, Add/Remove Programs, uninstalled it and thought that was that.

It wasn't.

I get on this morning and it's still trolling my search engines and pages. I went to the Firefox help page to find any solutions but everything I've tried has failed! I've tried the "about:config" method where I reset all the Babylon stuff (they just come back when I restart) and I tried replacing it in the "keyword" section (it didn't even notice apparently).

I then ran Spybot four times and even ran a new program called Malwarebytes and it didn't change a thing. I even tried System Restore. Twice. Now I'm stuck with this program taking over my FF by adding advertisements in dumb places like all over Youtube and even in my typed text!

I'm at my wits end! There HAS to be some foolproof way of getting rid of it! PLEASE HELP!!

Asked by Fyreheart 8 years ago

Last reply by Tienie 8 years ago

  • Archived

Hotmail login problem: The Windows Live Network is unavailable from this site for one of the following reasons:

Yesterday I tried to change FF cookies setup (to set it more private), after this I can't login anymore into Hotmail, if I clear the cookies, the login page shows up, oth… (read more)

Yesterday I tried to change FF cookies setup (to set it more private), after this I can't login anymore into Hotmail, if I clear the cookies, the login page shows up, otherwise, I got the following error message: The Windows Live Network is unavailable from this site for one of the following reasons:

   This site may be experiencing a problem
   The site may not be a member of the Windows Live Network

This is my environment: - XP SP3 - FF 13.0.1

This is what I was trying to do: - went to options > privacy > selected Use Custom Settings for History, then checked all checkbox and selected Ask Me Every Time for Keep Until After these changes, I went to hotmail site (http://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1269023404&rver=6.0.5285.0&wp=MBI&wreply=http:%2F%2Fco102w.col102.mail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us), if I have no cookies, then the login page will show up, but as soon as I click Sign In, I got the error message, after this, when I tried to bring up the sign in page, the error msg page showed up, until I clean up my cookies. I tried to change my cookie settings back to the previous setting to no avail. Now I'm stuck, I'm not sure if the problem is due to my changes or changes in Hotmail site. I have to use IETab to login to Hotmail, otherwise FF won't work. I've tried to clean up cookies and histories, after the clean up, the Sign In page showed up, but when I Sign In, I got the error, and afterward, the login page won't show up any longer (that's until I clean up my cookies).

Anyone is having similar problems with Hotmail?

ps: I already tried to clean the cookies and history used FF Safe Mode to no avail.

Thanks for your help and comment/suggestion Michael

Asked by michaelbr 8 years ago

Last reply by wakywaky 8 years ago

  • Archived

some https sites displaying message "you have requested an encrypted page which contains some unencrypted information

I am using Firefox 13.01 on a Mac os an I am using electronic box a Canadian ISP. I receive the message when i go to https://www.youtube.com/results?search_query=electron… (read more)

I am using Firefox 13.01 on a Mac os an I am using electronic box a Canadian ISP. I receive the message when i go to https://www.youtube.com/results?search_query=electronicbox and a few others

"you have requested an encrypted page that contains some unencrypted information. Information that you see or enter on this page could easily be read by a third party."

The message clearly states that infomraiton can be read or enter can be read by a third party. I would like to know why "youtube" which has https, or SSL service which I am using still displays that message?

Asked by Brown Fox 8 years ago

Last reply by jscher2000 7 years ago

  • Archived

How do I remove "Google Custom Search" from both my address bar and tool search bar? I don't want to see custom searches

I recently downloaded the Firefox update and for some reason when I type in a keyword in my address bar or Google tool bar... I am redirected to "Google Custom search"- n… (read more)

I recently downloaded the Firefox update and for some reason when I type in a keyword in my address bar or Google tool bar... I am redirected to "Google Custom search"- not just Google.com SERPs. How can I remove this "custom" view?

Thanks Regina

Asked by Reggy2824 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Set up Firefox to work like iGoogle?

iGoogle is going away. I'd like to set up a home page in Firefox that works like iGoogle with appls like weather, news, RSS feeds, etc. all laid out in a nice fashion on… (read more)

iGoogle is going away. I'd like to set up a home page in Firefox that works like iGoogle with appls like weather, news, RSS feeds, etc. all laid out in a nice fashion on the page. Possible in Firefox?

Asked by s_beecher 8 years ago

Last reply by SafeBrowser 8 years ago