Firefox Community Forum

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem.

I have tried the following:

• Restarted Firefox
• Updated Firefox
• Followed every instruction on the following site: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
• Deleted and re-installed Firefox

The problem still persists. Any suggestions would be great. Thanks!

Here is the message". SearchTelemetry: Expected to report URI for https://www.google.com/search?client=firefox-b-1-d&q=tokina+11-18 with ads but couldn't find the information SearchSERPTelemetry.sys.mjs:1624:23

TypeError: linkMap is undefined     Links_onLinkChanged resource://gre/modules/NewTabUtils.sys.mjs:2003     PlacesProvider__callObservers resource://gre/modules/NewTabUtils.sys.mjs:697     handlePlacesEvents resource://gre/modules/NewTabUtils.sys.mjs:671 NewTabUtils.sys.mjs:699:19 SearchTelemetry: Expected to report URI for https://www.google.com/search?client=firefox-b-1-d&q=tokina+11-18 with ads but couldn't find the informationbold text

Currently on firefox 128.02 macbook pro Sonoma 14.5

I've done some research but haven't yet found what I can do to remedy this error. It only happens on some websites but is repetitive and cannot be overcome by reboot of mac or firefox. I've only seen it the last couple of weeks so it may be due to a firefox change though I'm not sure. Thanks for any help!

I am repeatedly kicked out by YouTube, because I seem to have one or more ad blockers active. My problem is that I even don't know where to find them, so that I can deactivate them. I have tried earlier to find a solution, but to no avail. Apparently there are more people having this problem.

I am now forced to watch YouTube on Edge, which feels like treason, because I am a Firefox user for many years.

In case you would have a solution, please don't bombard me with geek talk. I am an IT layman.

I use an Acer lptop with Windows 11

I have a custom font installed on my PC (Karla), after every reboot of my PC Firefox is set back to default fonts and Karla no longer shows in the list, it will show back up and automatically set itself to Karla once I re-install the font.

layout.css.font-visibility is set to 3 privacy.resistFingerprinting set to false

Is there any solution to this?

Something isn't right with Firefox formatting especially when I'm in my Email system and Facebook and probably others . . . not all of the marker and colors are appearing but the photos look OK.

For example, what I am typing here . . . the letters are not a consistent "black" . . . some letters look sort of faint while some are full black and OK. Kind of hard to describe but it indicates that something is not completely working properly.

If you can, please call me at [edited] and/or Email: [edited]

Cheers!

Charlie Roberts [edited phone# and email from public community forum]

I subscribe to the Boston Globe and I use a Windows 11 laptop. I get double sentences when a link is included in the sentence. I opened the Boston Globe in Google Chrome, and it does not happen there. How can I fix this?

I am sure you have had endless posts regarding this issue, but for me, it is still ongoing. Randomly and without warning, I can have pages full of funky fonts that is unreadable. Usually, closing the browser and reopening it does the trick, but when I have several important tabs opened within the session, that can be a bit of a pain in the ass especially when I reopen, all is lost. Is there something on my end I can do to keep this from occurring. In other browsers, this does not happen. Please help. Thanks. :D

On Windows 11, for the last two days, whenever I try to open Netflix, it says "WidevineCDM plugin has crashed". I've also tried Amazon Prime Video and Apple TVs+. It always crashes and displays the crash thing and asks me to submit report.

I also use firefox on a Linux distribution that is dualbooted on the same machine. No crashes there. I recently updated my graphic card's vBIOS and firmware(RTX 4080) using the utility provided by the manufacturer of the card. But even after updating this and rebooting, I was able to watch a couple of episodes of a show without any problems. However, the second time I tried to open Netflix after the {graphics card updates + reboot} + {1 or 2 extra reboots} the plugin has been crashing on me constantly.

I think it might be a graphics card thing or a Windows thing. The problem is, there seems to be very little information on troubleshooting anything related to Widevine. I found no information on how to delete it and re-install it. I have tried to enable Integrated graphics only in BIOS and plugged the monitor into one of the motherboard's display output(for integrated graphics). Same result.

I have submitted crash reports: https://crash-stats.mozilla.org/report/index/3d9cc9fa-7f6b-465a-9895-e2b6b0240724 https://crash-stats.mozilla.org/report/index/73835b7c-7393-47ee-94b8-d24410240724

Is there a way to keep specific cookies while deleting others on exit?

The "Delete cookies and site data when Firefox is closed" option ignores the "Manage Exceptions" option, which exists for nothing, since allowed exceptions are also deleted on exit.

Tks

Was clearing out some files yesterday in the middle of taking screenshots on Netflix through firefox (per usual) when suddenly whenever I go into a netflix TV show I get the purple-green image down below that's all wrong and corrupted. Feeling especially confused because I can take screenshots anywhere else on other browsers or Firefox, even on the Netflix home page, perfectly fine - but this format below stopped working?? Am hoping to resolve the issue quickly cause one of my Favourite shows I wanted to post about is having a new season drop in like 2 days :(

There are two websites that I have been connecting to for years using Firefox in Windows 11. Recently, Firefox has not been able to connect. With one (https://www.medicare.uhc.com/aarp), I can see it trying to connect but it just never happens. Another (auth2.care360.com) gives the message "An error occurred during a connection to auth2.care360.com. PR_CONNECT_RESET_ERROR". Firefox is my primary browser. When I use Edge there is no issue connecting to either of these sites. I have not installed any new security software since the issues started and have always taken standard software updates.