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receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus a… (read more)

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Asked by concondet 5 months ago

Answered by concondet 5 months ago

  • Solved

Lost functionality of shortcuts on default home page

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads… (read more)

Hi there! After a short elektricity blackout my PC was rebooted and I lost functionality of shortcuts on Mozilla default home page, turning on or off this shortcuts leads nowhere and just move search bar.

Asked by chaotixhaotix 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox update 127.0.2 (64-bit)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are bac… (read more)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc.

I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

Asked by zebra5ive 5 months ago

Answered by Paul 5 months ago

  • Solved

Firefox crashing constantly

Dear all, For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but… (read more)

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Asked by radi.stoyanov 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

127.0.2 profiles in folders: "Firefox is already running"

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folde… (read more)

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folders I get the following error:

> Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

Profiles are created like this:

firefox --new-instance --createprofile "PROFILENAME ~/.firefox-PROFILENAME"

They are run like this:

firefox --new-instance --profile "~/.firefox-PROFILENAME"

It seems something has broken with the instance isolation as this is now throwing an error. Additionally I run "createprofile" it doesn't seem to actually create the folder.

Asked by chr15m 5 months ago

Answered by chr15m 5 months ago

  • Solved

McAfee antivirus

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer i… (read more)

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

Asked by Dave Templeton 5 months ago

Answered by Dave Templeton 5 months ago

  • Solved

Can't find bookmarks with reinstall of Windows

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks: … (read more)

I had to do a new install of Windows 11 and logged back into Firefox and can't find my old bookmarks. I got to this point and don't know how to retrieve old bookmarks:

C:\Windows.old\Users\meljo\AppData\Roaming\Mozilla\Firefox\Profiles Please help me.

Thanks Mel

Asked by kenandhollywolstat 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Trying to find my password.

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want … (read more)

I have a Yahoo email account and Firefox has the saved password for it. I've changed the password for my Yahoo email account recently. When Firefox prompted me if I want to update the saved password I must have chosen "NO", I don't remember. I stayed logged in the Yahoo email account for a few days after I've changed the password. I've logged out of the Yahoo account. Now I can't log back in because I don't remember the new password I've created.

I'm wondering if Firefox has the new Yahoo email account password saved somewhere in its cache.

OS: Windows 10. Firefox: 127.0.2 (64-bit).

Asked by vopil15234 5 months ago

Answered by TechHorse 5 months ago

  • Solved

Pop-up confirmation for Protocol Handlers

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:ema… (read more)

Hi, I've noticed an inconsistency when clicking on Web-based protocol handlers in Firefox on Windows. Specifically, when I click on a mailto protocol, such as "mailto:email@example.com," it directly opens my default email application without any confirmation prompt. However, when I click on any other protocol handler, a confirmation pop-up appears, asking me to confirm which application to use. I have attached an example of what I mean.

Is there a way to configure Firefox to always show a confirmation pop-up for all protocol handlers, including mailto links? I prefer to have the option to choose the application each time rather than automatically using the default one.

Asked by Ale 5 months ago

Answered by Ale 5 months ago

  • Solved

javascript

The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is n… (read more)

The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.

Im getting this message on my newspaper site. It will not let me open the whole page just one article at a time but only after clicking above message

Asked by dhvas 5 months ago

Answered by cor-el 5 months ago

  • Solved

YouTube Lag

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many yea… (read more)

I am using Windows 11 and FF 127.02. I have read the lag issue with Youtube was suppose to be corrected with FF 127.02 but it is not. I have been using FF for many years now an love it. It is my understanding that it is the ad blockers causing the slow down. Do you have an estimated date when this will be resolved. I have tried every trick included running it in diagnostic mode or trouble shooting mode. Nothing seems to work. Not even a refresh.

Thanks

Asked by m.george6162 5 months ago

Answered by m.george6162 5 months ago

  • Solved

Blurry images on Google Images

Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled. Tested also with a clean portable version (same Firefox version). In private mode, on Google Images, … (read more)

  • Firefox 127.0.2 (64 bit), Windows 10, all extensions disabled.
  • Tested also with a clean portable version (same Firefox version).

In private mode, on Google Images, large images (in the preview pane: if you click on an image in the search results) are sometimes (but not always) blurry. This is not the case in the "normal", nonprivate mode.

It works fine on Android, and other browsers also work fine. I have had this issue for a very long time now, but only now realized that it's a private-mode issue.

Example, which is reproducible for me: Search "site:linkedin.com new york" on Google Images and pick an image with a sufficiently large resolution.

Asked by shipman 5 months ago

Answered by MarkRH 5 months ago

  • Solved

Youtube Reduced Quality

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have f… (read more)

about a month ago youtube was only letting me watch videos in 720 or 360, as of about a week ago i only have 360. i've disabled every single extension i have and i have firefox version 127.0.2.

i'm not having this issue in edge, so i assume it's firefox specific. anyone know what's going on or what i can do?

Asked by knkramer 5 months ago

Answered by knkramer 5 months ago

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Protected Browser.

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudde… (read more)

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudden I get this error COULDN'T LOAD XPCOM? can you send me a link where to reinstall new version on top of the one I have running now Thanks

Asked by me2010_us 5 months ago

Last reply by James 5 months ago

  • Solved

how to view CSV files as plain text in firefox ?

I am using Linux Mint with Firefox 127.0.2 (64-Bit) In Preferences Applications, setting CSV-Dokument to open with firefox opens edless new firefox Tabs -… (read more)

I am using Linux Mint with Firefox 127.0.2 (64-Bit)

In Preferences Applications, setting

 CSV-Dokument      to    open with firefox

opens edless new firefox Tabs - so I had to kill firefox. (setting CSV-Dokument to open with OpenOffice works fine. But this is not what I want.)

In Preferences Applications, I found further CSV types: application/csv-Typ CSV Document (application/text) CSV Document (octet/stream) CSV Document (application/x-download) Which applications should I use for them ?

I found the file "mimeTypes.rdf". However, I am not familiar with the syntax.

Asked by vande1 5 months ago

Answered by vande1 5 months ago

  • Solved

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Asked by master.alive 5 months ago

Answered by master.alive 4 months ago

  • Solved

cant find "panel and scroll down to the Forms and Autofill section."

i cant find panel and scroll down to the Forms and Autofill section. and i want to delete the auto fill emails i get popped up when i want to type an email anywhere pleas… (read more)

i cant find panel and scroll down to the Forms and Autofill section. and i want to delete the auto fill emails i get popped up when i want to type an email anywhere please help

Asked by AKnowthreat 5 months ago

Answered by AKnowthreat 5 months ago

  • Solved

Downloads fail immediately after starting from Google Drive.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files. The first issue … (read more)

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Asked by MadaHaz 5 months ago

Answered by MadaHaz 5 months ago

  • Solved

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (read more)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Asked by chris654 5 months ago

Answered by chris654 5 months ago