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  • Solved

403 error Firefox only

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add … (read more)

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add ons or extensions that block websites. I have cleared cache and cookies and tried to open the site in troubleshooting mode, no luck. I have also disabled BitDefender, same results. Any suggestions are appreciated.

Asked by zenkerlinda 4 months ago

Answered by cor-el 4 months ago

Constant requests to update my Firefox

I use 118.0.2 (64-bit) because I do not like the newer versions, but every time I open it I have to decline two consecutive Firefox popups urging me to upgrade to the new… (read more)

I use 118.0.2 (64-bit) because I do not like the newer versions, but every time I open it I have to decline two consecutive Firefox popups urging me to upgrade to the newest version. Since I open Firefox dozens of times a day, these constant popups are driving me crazy. How can I stop them? Thanks.

Asked by Peter Ray 2 weeks ago

Last reply by cor-el 1 week ago

  • Solved

Tabs from previous session no longer open on startup.

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothi… (read more)

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

Asked by CdnBookLover 4 months ago

Answered by cor-el 4 months ago

warning message from Bitdefender Antivirus Plus

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message: Suspicious connection blocked … (read more)

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message:

    Suspicious connection blocked
    Feature:
    Online Threat Prevention
    firefox.exe attempted to establish a connection relying on an unmatching security    certificate to t.sgc.io. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.
    Add to exceptions

Is this something I should be concerned about, or should I "Add to exceptions"?

Asked by gordonljohnson 4 months ago

Last reply by Dropa 4 months ago

Customise home page

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the ori… (read more)

I customise Firefox's home page by dragging various sections to where I want them, but I can find no way to lock them there. The next time I open Firefox I find the original unorganised homepage, with the invitation to customise evident at the top. How do I lock my arrangement?

Asked by ray.carman 4 months ago

Last reply by zeroknight 4 months ago

Firefox 118.0.2 update removed 4 out of 7 windows

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappe… (read more)

When I updated to Ff 118.0.2 on Ubuntu 22.04.3 LTS today 4 out of 7 windows disappeared. When I upgarded Ubuntu from 21.something four days ago 6 out of 9 windows disappeared. Can I get them back or do I have to stop upgrading?

Asked by connyeklow 4 months ago

Last reply by connyeklow 4 months ago

Compatibility Issue

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue whe… (read more)

"Hello, How are you? I hope everything is going well. I have a website with the domain name https://flatroofingtech.com/, and despite compatibility not being an issue when it comes to working on all browsers, I am having trouble getting the Mega Menu in the Header of my site to function properly on this browser. Could you please assist me with this matter? Thank you in advance for your response, and I wish you a productive day."

Asked by Fearless 4 months ago

Last reply by zeroknight 4 months ago

Audio not working only on Firefox

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, … (read more)

Hi there - I have had a persistent issue with Firefox not playing any audio out of the blue. I have checked my computer settings, refreshed firefox, reinstalled firefox, and still have no sign of what could have caused the issue. I am running windows 10. For reference, this has happened before but got resolved when I re-installed Firefox previously.

Any chance this is a bug that can be patched out? Please advise.

Asked by ericlleese 4 months ago

Last reply by Terry 4 months ago

Folder Downloads

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings … (read more)

Since the update to version 118.02 FF, the downloads now end up in the folder C:\Users\User\AppData\Local\Temp instead of the 'Downloads' folder as indicated in Settings - General (see attachment)

Asked by SpeedyKepke 4 months ago

Last reply by SpeedyKepke 4 months ago

Firefox password protection

Hello, I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal … (read more)

Hello,

I set a password for opening Firefox (Windows) and every time I opened FF I was prompted to enter my password. This was true in either privacy browsing or normal mode. Today for some reason I hit the cancel button and FF opened up normally to my default settings.

This was surprising to me. And I tried to find specific settings to ensure FF will not open unless you enter a pw.

Could not. So what good is a pw? And of course there is always the - I don't know what I'm doing to configure FF correctly.

This represents a failure in that a password setting is misleading, leading a user to believe that they have secured access to FF. If you can select cancel and FF opens this is a real issue.

On the other hand, if FF password was never designed to protect FF then this should be stated.

I strongly urge that Mozilla FF look at having the ability to create a PW protected, selectable -> unsynced or synced, version of FF that is stored in a protected form.

I am looking for a browser that is PW protected on top of your normal OS login. And that the URLs stored in that browser are encrypted. This offers an additional layer of protection for users who keep financial, health, etc., sensitive URLs that need to be kept private, not shared if so desired.

Asked by StPete 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Firefox cannot open profile

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions a… (read more)

After upgrading Ubuntu from 18.04 to 22.04, I attempted to import my old profile data into the new version of Firefox (118.0.2). All attempts following the instructions at [https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-fire...] failed.

Following the instructions at [https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing...], I deleted the profile.ini file.

Since then, Firefox does not open. I still get the message "Your Firefox profile cannot be loaded. It may be missing or inaccessible." The only option is to press the OK button at which point, FIrefox closes.

There is no current information in the crash logs and I can't find any error logs.

Asked by Wayne Knight 4 months ago

Answered by Wayne Knight 4 months ago

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 4 months ago

Last reply by zeroknight 3 months ago

MSN sometimes starts Firefox and takes over the home page

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to ww… (read more)

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes.

I am worried that my PC may have been hacked. Security scans don't show anything.

I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how?

Thanks, Dmitri

Asked by dvzotov 4 months ago

Last reply by zeroknight 4 months ago

FIrefox XCrashed with a XUL Runner Error Message I have it reinstalled but can't recover my bookmarks Please Help!

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows des… (read more)

Firefox would not open and gave me an error message Platform Ver 118.2 not compatible... I reinstalled but have lost all my passwords and bookmarks. The PC, windows desktop backup has nothing in it.

Asked by Henry@epictv.net 4 months ago

Last reply by cor-el 4 months ago

Cannot play blu ray in online meetings.

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting ca… (read more)

I can play movies on DVD and Blu Ray discs on my computer just fine. And, if I host an online meeting using Zoom or Free Conference Calls, participants in the meeting can watch the movie. I do this by playing the movie locally with a media player, and sharing my desktop. However, when I try to watch a movie in an online meeting, participants just see a black window. Do you know the reason?

I'm using Windows 10, Firefox 118.0.2.

Asked by Kickaha.Jim 4 months ago

Last reply by zeroknight 4 months ago

Most recentFirefox update 118.0.2 of Oct 10 caused comments on a website made though Disqus to be invisible.

The update of Sep 28 (118.0.1) on another machine works fine, as does that awful Windows Edge on this machine. I read the notes to 118.0.2 but they offer no hints to me. … (read more)

The update of Sep 28 (118.0.1) on another machine works fine, as does that awful Windows Edge on this machine. I read the notes to 118.0.2 but they offer no hints to me. Could someone check and refix the bug fix? Or something. Thanks. Probably irrelevant but I'm running Windows 11 on a year-old HP laptop.

Asked by nabristow 4 months ago

Last reply by nabristow 4 months ago