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Stop Rakuten pop ups

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox. … (read more)

bold textHow do I stop Rakuten pop ups for 5% cash back???? I did not sign up for these. I may have years ago. I unsubscribed but they won't stop on firefox.

Asked by Carol Landry Fine Art 5 months ago

Last reply by zeroknight 5 months ago

  • Solved

How do I disable the new built-in translator?

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling transla… (read more)

I need to disable this horrible translator that is now showing up on top of every page I visit, It keeps showing up even after choosing a translation or disabling translations for that language. That is probably a bug, but I don't want to wait for a fix, I need to be able to see the pages I visit completely, this thing prevents me from clicking buttons and and is really anoying.

This is the built-in translation feature since I do not use any translation plugins, and started showing up after an upgrade.

Asked by jose90 5 months ago

Answered by jose90 5 months ago

Some webpages show up blank

Hey! For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows. I have tried emptying cache etc. Running Ventu… (read more)

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Asked by magnus110 5 months ago

Last reply by cor-el 5 months ago

Can't get rid of Yahoo as default search engine

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the… (read more)

I have run Malwarebytes looking for malware, checked for suspicious extensions and add-ins, and even deleted Firefox and reinstalled it from a download. Yahoo remains the default and only search engine.

Asked by rtbond 6 months ago

Last reply by James 6 months ago

  • Solved

Bookmarks Editor does not show "tags" field.

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check? I've attach… (read more)

As shown in the image the tags field is missing from my bookmarks editor. Any idea how this could happen? Any options or about:config options I should check?

I've attached troubleshooting information. I'm on Arch Linux and I have two other Arch machines on the same Firefox version (Arch Linux Package) that do not exhibit this behavior.

Asked by 80KiloMett 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Firefox shutting down when first opening!!

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new… (read more)

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new problem.

When I click the Firefox icon to launch the browser, and reopen my tabs, It opens for a millisecond, then closes faster than I can try to read if there is an error. When I click it AGAIN, all my tabs are GONE and I have to search for them manually, which is a royal pain.

Why is this happening? How can I stop it from happening? This is annoying as hell.

Asked by piper_e_thompson 5 months ago

Answered by piper_e_thompson 5 months ago

is it possible to remove pocket ?

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening i… (read more)

is it possible to remove pocket from my firefox completely i dont want to see it ever but it keeps popping up now and then i dont use , dont want it and sick of seening it pop up on my screen now and then ? i dont want to hide it ... i want it gone never to see it again that all,

Asked by ric 5 months ago

Last reply by Terry 5 months ago

  • Solved

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 5 months ago

Answered by raem.kauai 5 months ago

  • Solved
  • Archived

Hanging on text box input

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then prin… (read more)

I'm having an issue with a particular text field. When entering any text into said text field, my CPU will shoot to 100% usage on some cores, hang for a bit and then print the text after a few seconds. I have an Intel 13900k @ 5.5ghz.

I can't provide a link to the text box as it's a WordPress CMS on my local machine. This issue does not present itself on the competitor browser.

A few troubleshooting steps I've taken:

  • Re-install Firefox
  • New profile
  • Disable all extensions
  • PC safemode + Firefox safe mode
  • Tested dev/nightly/stable (I'm using BETA daily)
  • Disabled accel

Hopefully I'm able to have an expert look at my profiler to help determine what the issue is. I'm not knowledgeable in this area unfortunately. https://share.firefox.dev/3s60ISV

Thank you.

Asked by mattskiiau 7 months ago

Answered by mattskiiau 6 months ago

  • Archived

Opening devtools make tab unresponsive

I am developing a website (using AstroJS, but i don't think that's the problem) and since yesterday I am experiencing issues when opening devtools. Once I open devtools t… (read more)

I am developing a website (using AstroJS, but i don't think that's the problem) and since yesterday I am experiencing issues when opening devtools. Once I open devtools the whole FF tab becomes unresponsive, I cannot even refresh the page until they are done loading. I can change devtool tabs from 'inspector' to 'console' to 'network' etc but especially 'network' and 'debug' tabs are blank.

I run a 'performance' capture and got these results. In the test I have only opened the devtools and switched to the inspector tab which is unresponsive. The CPU usage is at around 90% however, I don't really know how to read the finding and understand what the problem is.

So anyone that can help me understand what is going on here?

Asked by cgeopapa 6 months ago

Last reply by zeroknight 6 months ago

  • Solved
  • Archived

Not able to "paste" text on Whatsapp web on Firefox Developer

Good day. Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs … (read more)

Good day.

Im having an issue with my Firefox developer Eidition (v 117.0b9 -64bit), where im not able to "paste" text on whatsapp web since 18th Aug 2023. (pasting imgs is fine though)

Tested other ways to paste using right click / Ctrl+V but it didnt work.. and if i copy something from same whatsapp and re-apply paste, also does not work (again to remind, only pasting text does not work) !

Checking though other browsers "Edge" seems to be ok and i was able to "paste" text normally. I hv yet to check on the issue on normal Firefox Browser.

Using Windows 10. Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz RAM 32.0 GB


Since other browsers did not have this issue, i thought of raising this for Firefox devs to hv a look at it. Maybe some update done recently caused this glitch. So im doing my part in sharing feedback to improve an open source software which i use.

Thank you for the amazing browser.

Asked by Abdulaziz_10101 6 months ago

Answered by Paul 6 months ago

  • Archived

How to completely disable all translations globally

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff. I don… (read more)

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff.

I don't want to store unnecessary settings in my browser, related to exceptions to websites/languages that I want vs. does not want to translate.

I want to completely disable translations, globally. Forever. Two questions:

- Why there is no "disable translations globally" checkbox in the newly added popup? - Is there an about:config hack to do disable translations globally, for all languages, for all websites, and forever?

thanks in advance

Asked by leonixyz 6 months ago

Last reply by zeroknight 5 months ago

  • Archived

Russian to English translation [beta] suddenly no longer available in FF 117.0b8. Why?

For several weeks now I have been using the beta Firefox Translate fuction. As from todays beta update 117.0b8 the option to translate Russian to English has been remove… (read more)

For several weeks now I have been using the beta Firefox Translate fuction. As from todays beta update 117.0b8 the option to translate Russian to English has been removed. Is there any specific reason for this removal? I have had to go back to Chrome and Edge to use atuomatic translation. Even Brave offers Russian language translation!

Asked by Richard Law Bijster 6 months ago

Last reply by Richard Law Bijster 6 months ago

  • Archived

Firefox Developer and Mozilla VPN

I've just installed Firefox Developer. I cannot get Mozilla VPN added to it. Can you help? Do I have to remove Mozilla VPN from the old Firefox installation before it … (read more)

I've just installed Firefox Developer. I cannot get Mozilla VPN added to it. Can you help? Do I have to remove Mozilla VPN from the old Firefox installation before it will work?

Also, can I run both Firefox and Firefox Developer at the same time? I'm concerned that Profile entries an other variables might be corrupted.

Last, are there any articles or videos available to help users learn how to use FxDeveloper?

TIA

Asked by rabbit 7 months ago

Last reply by Paul 7 months ago

  • Archived

Drag & drop files from Firefox to Outlook

Hello, Why when I drag & drop files to Outlook only URL is pasted instead of file? Is it possible to change this behavior? In Opera browser it works fine. Example in… (read more)

Hello,

Why when I drag & drop files to Outlook only URL is pasted instead of file? Is it possible to change this behavior? In Opera browser it works fine. Example in attachment.

Asked by krystianw6 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

Whatsapp Web: Unable to paste in the text input

When I copy text from other websites, I'm not able to paste in the text field of Whatsapp Web. I'm using Firefox Developer Edition Browser in my laptop. But when I copy t… (read more)

When I copy text from other websites, I'm not able to paste in the text field of Whatsapp Web. I'm using Firefox Developer Edition Browser in my laptop. But when I copy text from Whatsapp Web itself, I am able to paste in the text field.

This issue started happening just a few days ago.

Here are my specifications:

Browser: Firefox Developer Edition 117.0b8 (64-bit)

OS: Pop!_OS 21.10

Asked by sahilnare78 6 months ago

Answered by Dan 6 months ago

  • Archived

Error message when opening Offidocs

Ever since Offidocs has taken over from Acrobat, Firefox will not open any documents from websites like menus etc. I am using Firefox on my Macbook pro with Ventura 13.5… (read more)

Ever since Offidocs has taken over from Acrobat, Firefox will not open any documents from websites like menus etc. I am using Firefox on my Macbook pro with Ventura 13.5.1. The same documents open correctly with Safari. I also get an error message in Firefox and I have attached a screen shot. Any time I want to read a document I have to open the same website in Safari but I would prefer to be able to just stay in Firefox. Is there a solution? By the way, I have set my preferences in applications to use Preview to open PDFs but that does not seem to have made any difference.

Asked by tammymcminn 6 months ago

Last reply by tammymcminn 6 months ago

  • Solved
  • Archived

Neither the search tool nor the search tool works

Client type : desktop Firefox Developer Edition Client version : 117.0b9 (64bits) Client language : Korean OS type : Windows 10 Home 22H2 OS version&… (read more)

Client type : desktop Firefox Developer Edition Client version : 117.0b9 (64bits) Client language : Korean OS type : Windows 10 Home 22H2 OS version : 19045.3208


Steps to reproduce : 1. Run Firefox Developer Editon. 2. Try searching using the navigation bar on the home screen. 3. Enjoy that nothing happens.

Expected Result : Happy life at Firefox

Actual Result: Tedious LOADING


I've been using Firefox Developer Edition for the past two years without problems. From some point on(about 1 week ago), All browser's search functions suddenly don't work. Navigation bar? Not work. Searchig from Bookmark? Not work. Do not use google? Not work even with duckduckgo. with out DNS? Not work even with 142.250.206.206. There is only one website that i can access with Firefox Developer Edition. It is Mozilla's official website At this moments, I curious that "why isnt work>?" So i used Developer tools, And then I found something amazing. There was no request or response on the Network tab! (Of course, I pressed Ctrl + R) And then, on second thought, I found that the JS function that should have been small in the lower left of the browser screen was not displayed. Finally, I thought, hmm... My Firefox is broken! So i found the FireFox, and then i uninstall it, and reinstall it! All the External Plugin works, OK then What if FireFox????? Unfortunately, Firefox Developer Edition's problem remained the same. I'm sorry that i couldn't even give you a possible cause of the problem. But i SUFFER for a week! Please resolve the issue.....

Asked by potatokth 6 months ago

Answered by cor-el 6 months ago