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Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (read more)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Asked by raymond_larue 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (read more)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Asked by carolleapike 4 months ago

Last reply by zeroknight 4 months ago

XULRunner error -

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115 Several users continually get the following error: XUL Runner "This profile was l… (read more)

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

Asked by marlin.stoebner 5 months ago

Last reply by cor-el 5 months ago

Firefox won't open

Hello, Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed <An error occurred during a connection to packag… (read more)

Hello,

Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed

<An error occurred during a connection to package.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.>

I can see the package.onesearch.org site trying to open BEFORE Firefox, but I am NOT trying to open it! I never even heard of it! Why would a site open at the same time as Firefox?

How do I delete package.onesearch.org from the opening? It is not in my bookmarks.

Thanks for your help.

Jeff K

Asked by Jeff Konczal 5 months ago

Last reply by zeroknight 5 months ago

Why does Firefox delete the "Distribution" folder

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup… (read more)

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup copy in another location so I can restore it.

Why? What is the purpose of doing this? It makes no sense. Is there a configuration setting to stop this?

Asked by Jerry Attric 5 months ago

Last reply by cor-el 5 months ago