Firefox Support Forum

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

I recently installed Firefox on my new laptop. During install I recall seeing a pop up for McAfee. I think I clicked that I didn't want it. After using Firefox for a little while, a McAfee pop up appeared about being on a dangerous site. (This is one that I have been on numerous times before and my preferred virus protection has not had an issue with it.) Does Firefox automatically install McAfee even when we don't want it? I searched through my apps and found a McAfee Webmaster app and uninstalled it. I have inadvertently had McAfee added on other computers and have had nothing but problems with it. If Firefox wants to associate itself with McAfee, I am having my doubts about what else is being added to my computer. Should I be concerned?

I stay logged into WaPo, NYT and some other sites on one PC. But after the most recent FF update, I have to re-login to all sites (but just on the first visit), or use two-factor authentication to have my device (PC) trusted again on banking and some other sites that I don't stay logged into. I also have to reset site preferences and customizations (such as presentation on SlickDeals), if sites provide the capability. Can I fix that?

I make daily backups, so I can restore a configuration file(s) from before the update. But, which one(s), if any?

I download a file. It stops and speaks of a security risk. The website is https, but the file is http. Is there a location I can pre-approve all files from the url to override the objection? Thanks.

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

Hello,

Adress autofill doesn't work, the setting doesn't show up in the Settings page, only credit card autofill?

What gives? Am I forever condemned to type out my whole adresse everytime I order something on the Internet?

Thanks a ton in advance!

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

No matter what I try, I can't allow any sites to present my screen or a window, I can't find an option in settings neither in the option to allow in the tab. The "allow" button is simply not available at all. How do I solve that? The problem happens in all sites that I've tried: focusmate, cofocus, discord, google meet, etc

I have 8 windows open all the time on my main Firefox, and switching between them is hard because the name is that of the last tab I used, which might not be very human-readable or might be similar to one on another window. It would be great if I could name my windows! Is there a way to do that? If not, could I request that as a future feature?

I've tried the F9 Keyboard Shortcut, I've tried other Reader Add-Ons, this function simply doesn't work with Outlook. Either when in the Inbox, or with an opened Email. Anyone else encounter this?

Anyone know of a solution to making this work?

On a VERY side note: Here is my 1st initial text, when I believed the problem was about Firefox Add-Ons (I now have discovered it's not about the Add-Ons, it's the about the Reader View function). << When double-clicking on an Email, on the Outlook web site (https://outlook.office.com/mail/), the Email opens in a new window. When the new Window is opened, doesn't work.

When I click on Firefox's "Enhanced Tracking Protection" Icon and disable it, then the Extensions work. What's even weirder, is the behavior is the same for the REVERSE (if the Enhanced Protection is Disabled, the Keyboard Shortcut doesn't work until I "ENABLE" the Enhanced Protection).

Is there a setting in about:config that can return the functionality of Add-Ons (Extensions)?

On a side note, I found a setting to force the New Emails to Open in a new Tab instead of a new Window. The same bevaior is replicated, No improvement has been shown on that front. browser.link.open_newwindow.restriction = 0 >>

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails.

The symtoms appear to be similar to this closed bug which doesn't seem to have been resolved. https://support.mozilla.org/en-US/questions/1378352

Two of the more recent errors were: SSL_ERROR_DECODE_ERROR_ALERT SSL_ERROR_BAD_MAC_READ

There were several more which I don't remember.

Has anyone come up with a resolution?