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  • Archived

Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (read more)

Asked by dzapr 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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new window opening small but maximized somehow

when i open a new session, the window is always tiny, but the little icon in the upper right indicates that the window is maximized. when i click it once then it acts as … (read more)

when i open a new session, the window is always tiny, but the little icon in the upper right indicates that the window is maximized. when i click it once then it acts as its minimized, and i have to click a second time to maximize it for reals. it also does not remember the last size i set the window. doesnt happen if i open an additional window, only upon startup

Asked by muffinfanthe1st 2 years ago

Last reply by muffinfanthe1st 2 years ago

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  • Archived

Firefox 115: menu and tabs background color changed

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed: FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-… (read more)

After Firefox upgraded from 114.02 to 115 menu and tabs background color changed:

FF 114: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-30-1a3adf.png FF 115: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-05-17-00-34-cba7e0.png

These are screenshots of active window. When window of v115 becomes inactive, background color changes to lighter, but still no visible horizontal line between menu and tabs. I don't use any additional themes, "System theme — auto" is selected.

From release notes for FF 115: For users with a Firefox Colorways built-in theme, the theme will be automatically migrated to the same theme hosted on addons.mozilla.org for Firefox profiles that have disabled add-ons auto-updates. This will allow users to keep their Colorways theme when they are later removed from Firefox installer files. I guess it is relevant somehow, but i never installed Colorways and don't know what is it.

How to make FF 115 look like it was in 114? I can see changes in `browser/themes/` in sources between 114.02 and 115. Is it possible to "extract" default theme from 114 and install/apply it to 115?

I use Firefox under Fluxbox window manager in Arch Linux, if it matters.

Asked by dimich.dmb 2 years ago

Answered by a.j.buxton 1 year ago

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File Chooser Issue Under Linux (Ubuntu)

Using either the SNAP or .deb versions of Firefox on Ubuntu 22.04 I am running into issues attaching files on remote systems. I can browse to mounted network drives and s… (read more)

Using either the SNAP or .deb versions of Firefox on Ubuntu 22.04 I am running into issues attaching files on remote systems. I can browse to mounted network drives and select files but when clicking open nothing is attached in any of my online email accounts. This also applies to the open dialog box. I have tried using the KDE File Picker as well as the GTK one but they both fail. This is not an issue for LibreOffice or other programs and greatly impacts the usefulness of Firefox.

Asked by superseth 2 years ago

Last reply by superseth 1 year ago

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  • Archived

doesnt work teemo.gg

trying to open 3d model on this site https://teemo.gg/viewer/league-of-legends/champions/katarina/0 its start loaded model but nothing was showed in browsers based on chr… (read more)

trying to open 3d model on this site https://teemo.gg/viewer/league-of-legends/champions/katarina/0 its start loaded model but nothing was showed in browsers based on chromium everything works fine

Asked by levgalstyan1 2 years ago

Answered by levgalstyan1 1 year ago

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OneNote Web Clipper Extension No Longer Working.

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalli… (read more)

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalling the extension but the problem persists.

Asked by Martin 2 years ago

Last reply by rafikiphoto 1 year ago

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  • Archived

I can't get my comcast email

I get this when trying to get my email from Comcast: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error … (read more)

I get this when trying to get my email from Comcast:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by janet-sutton 2 years ago

Answered by David 1 year ago

  • Archived

Audio keeps playing when Firefox is closed

Firefox 115.0, Win 11, DuckDuckGo search engine. Listening to BBC Sounds, close tab & sound continues. Close each tab in turn until Firefox closes -sound continues… (read more)

Firefox 115.0, Win 11, DuckDuckGo search engine. Listening to BBC Sounds, close tab & sound continues. Close each tab in turn until Firefox closes -sound continues. Go to Task M<anager - shows 6 Firefox instances running. End all tasks. Reopen a single Firfox searcvh tab & sound comes back. Shut down computer & restart. Reopen a single Firefox tab and the sound comes back again. What on earth is happening and how do I make it stop? </p>

Asked by David's Firefox 2 years ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Just starting getting PR_CONNECT_RESET_ERROR on xfinity websites

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearin… (read more)

For about a week or so, I am unable to log in to xfinity website, and only the xfinity website using Firefox. I can log in fine using Microsoft Edge. I have tried clearing the cache and turning off Microsoft Defender firewall. I don't use any third party security software - just Microsoft Defender. I also don't use a VPN. I didn't add any new software in the last month, only usual updates from Microsoft and Firefox.

What can I do to fix this?

Asked by George 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox 115.0 crashes when trying to browse computer to post documents, photos, etc.

When writing reviews in Google Maps when you click post pictures from your computer (allowing one to browse your computer to find pictures to post) the tab crashes. This… (read more)

When writing reviews in Google Maps when you click post pictures from your computer (allowing one to browse your computer to find pictures to post) the tab crashes.

This occurs on other websites as well where one would browse the computer to attach documents, photos or videos. Heck, it even happens with this site (selecting browse to post picture causes firefox to crash).

This did not occur prior to updating to 115.0

Windows 11 operating system

Asked by aztx_purchases 2 years ago

Answered by aztx_purchases 2 years ago

  • Archived

Youtube videos wont play since latest update

Hoping somebody can advise as have looked at all other topics on Youtube wont play. So after latest version of Firefox was installed tried to play youtube video, loads u… (read more)

Hoping somebody can advise as have looked at all other topics on Youtube wont play.

So after latest version of Firefox was installed tried to play youtube video, loads up and then when play presssed just spins. I tried using MS edge to see if my laptop to blame and works fine, so must be FF. So next thing looked though previous replies here for same issue, one said try clearing cookies and cache which I did and hey presto started working. Today tried playing something same result, spinning wheel, did same again clearing cookies etc, but it did not work this time. I have tried disabling addons with troubleshhot mode and so on too, nothing sorts it.

Can I revert back to old version ? or something else. I hate reseting FF as I find it difficult to save and reinstall my bookmarks and reluctant to do that.

Any help appreciated
-)

Asked by cocobolo 2 years ago

Last reply by cocobolo 1 year ago

  • Archived

Starting Firefox triggers Memeo backup and Trusteer to run and bog down cpu

Hello, While not on every occurrence of starting Firefox, too many times Firefox won't bring up its home page (Google) because two applications running in the background … (read more)

Hello, While not on every occurrence of starting Firefox, too many times Firefox won't bring up its home page (Google) because two applications running in the background (Memeo Premium Backup and Trusteer Rapport) start to run at the same time and contribute at least 70% of the CPU load, with Firefox accounts for another 20%.

I imagined that Google is flooding Firefox with a lot of files that Memeo begins tabulating for transfer in anticipation of its external backup drive being eventually switched on.

So I decided to tell Memeo to specifically exclude two system folders which might be storing temporary files when Firefox is active.

C:\Users\**\AppData\Roaming\Mozilla\Firefox C:\Users\**\AppData\Local\Mozilla\Firefox

Doing this did not improve things, as Memeo and Trusteer occasionally turn on as Firefox is starting up.

Does anyone know of any other folders which could be potential locations for temporary data that Memeo may feel obligated to interact with.

Thanks

Asked by lewis.heilig 2 years ago

Last reply by lewis.heilig 2 years ago

  • Archived

Global Privacy Control

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycon… (read more)

I keep getting a opt-out\opt-in notice from Global Privacy control every couple hours. 1st. I've already opted out. 2nd. I went into about:config and set globalprivacycontrol to (true). 3rd. When I check the globalprivacycontrol.org website it states(GPC signal detected). See attached photos

What more do I have to do to stop this notice from popping up all the time.

Asked by simpleman2 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

"Privacy/Security" addons ... wait a sec ... this be not rite?

I asked a few "security/privacy" addon creators this question: " Hail all: First off, a note to explain this post: I have severe Asperger's and ADHD. I work for a Corpo… (read more)

I asked a few "security/privacy" addon creators this question: "

Hail all:

First off, a note to explain this post: I have severe Asperger's and ADHD. I work for a Corporation that handles delicate data. Now, my Asperger's requires clarity, but this ad-on is all BUT clear. Which is a serious annoyance, since, more and more, life is becoming unclear, due to continuous contradictions everywhere. More so ... it, at first glance, appears to be not quite right: The ad-on promises security and privacy, BUUUUUT ... does seemingly the absolute opposite? Let me explain:

So, I got the Multi-Account Container ad-on. Upon installing it, it requested:

   Access your data for all web sites
   Access browsing history
   Monitor extension usage and manage themes
   Access browser tabs

Why on earth are these needed? Now, you speak of privacy, security, all very nice, but then you throw these "necessities" in the ad-on, which totally counter the promised privacy, security and whatnot.

I have certain data that I access through the Private Window in Firefox, related to my work. Several tabs are Corporate Account information, log ins, ... , which I darn sure refuse to give out. Not to mention, Corporate project data.

Your "necessities" breach privacy, security, and even invoke the possibility of personal data theft, bank data theft, and even, indeed so, Corporate espionage!

1) Access data for all websites: Why not just ask the darn info directly? I will open the Corporation for you, give you all access keys. Way faster. 2) Access browsing history: If you need money, just ask ... I do not like my data shoved out for money so they can "offer targetted advertising". I HATE advertising, each ad I encounter brings my IQ down by 10 %, because my poor dumb brain can't understand the stream of lies in those. Also: you have no rights to dive into my history data, it is "private" for a reason, protected by LAW. This then breaches these Privacy Laws. 3) Monitor extension usage and manage themes: Oh? Am I per chance a COMPLETE idiot? That I can't read, or think? I am quite sure, I am just clever enough to handle this myself, I reckon. Could be wrong, but then there's google and the likes to help me out, in case I do not find the right colour and icon for my tab. 4) Access Browser Tabs: Here's a smarter idea, I think ... well, for as far as I CAN think, seeing the above uncalled for "assistance" provided: Come to my place and have my computer. Direct access thus no need to do all that network doing thingy needed for remote Browser Access.

Sorry for appearing angry, but these kinds of "necessities to ensure the ad-on to work". This ad-on can just as well work without these "kindly offered assist tools". So why are they in here, while you provide your ad-on as a means to secure and privatise my data?

I would appreciate some information here. Thank you."

I received no reply yet, though I asked 11 creators nigh 2 weeks ago. Seems ... fishy ... no? I mean, can someone give an explanation on this?

Thank you. Ben

Asked by dtm_samurai 2 years ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Videos on a swedish newspaper site doesn't play. Getting error message instead.

On the Swedish newspaper site https://www.expressen.se they have videos in many of their articles all over the site. And for some strange reason I can't get any of their … (read more)

On the Swedish newspaper site https://www.expressen.se they have videos in many of their articles all over the site. And for some strange reason I can't get any of their videos to play in my browser. Im using windows 10 64bit Home and version 115.0 of Firefox (64bit version). Both windows and firefox have the latest updates. The error I have looks like this: https://imgur.com/a/BK9WaOC

" THEOplayer workers could not be loaded. Please check that the worker's version matches THEOplayer's version (5.1.0)".

The link to that specific page is: https://www.expressen.se/tv/nyheter/har-staller-laman-upp-som-brollopsmarskalk

I have contacted the newspaper support and they responded they have nothing to do with the issue so it must be something with my browser settings or addons that causes the videos not to play. I have tested with all my addons disabled and I still get the same result.

However the same videos works perfect in Chrome and Edge browsers. I am clueless to what may cause this very disturbing issue because I love using Firefox as my main browser but now I'm forced to browse this newspaper in chrome instead to see the videos. Not a big issue though but still... I have never in my life heard of THEOplayer and thought it was something media companies use to show their videos on their sites etc.

Asked by webspyder 2 years ago

Answered by webspyder 1 year ago

  • Archived

PayPal log in

When I try to log in to PayPal, all I get is the rotating circle. No further. I have no problem using Edge with PayPal. I can always switch but do not want to. Vern Carl… (read more)

When I try to log in to PayPal, all I get is the rotating circle. No further. I have no problem using Edge with PayPal. I can always switch but do not want to. Vern Carlson [removed email from public]

Asked by vcar 2 years ago

Last reply by BeerBaroN23 1 year ago

  • Solved
  • Archived

Extensions not showing up in toolbar or customize menu

Any extensions I install suddenly don't show up in my toolbar or the customization menu anymore, so I also can't drag them there manually. Deleting the extensions and re… (read more)

Any extensions I install suddenly don't show up in my toolbar or the customization menu anymore, so I also can't drag them there manually.

Deleting the extensions and re-installing them didn't work, neither did deleting the extensions folder itself.

Does anyone know how I can fix this? I've attached a screenshot of the customization menu and extensions menu below.

Thanks :)

Asked by Aci 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

When Firefox is on, Desktop Window Manager consumes a lot of RAM

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount o… (read more)

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Asked by unavailable 2 years ago

Answered by unavailable 1 year ago