Firefox Support Forum

Hi ,

I tried to activate my firefox account on my new laptop. I also tried to add this new computer to firefox sync. The system shows me, that I am logged in with both my old and new computer After entering the password I am told that firefox account will sent me an e-mail to verify the account. I am told that I will receive a code at my e-mail address. The stored e-mail address is correct. I am told that the e-mail has been sent to my e-mail address. I have tried to receive an e-mail from my old computer as well. Whatever I do even after I added accounts@firefox.com into my contacts. I still don´t receive any e-mails with verification codes or links to verify my e-mail address. I really don´t know what else to try. I did not find any support adresses for firefox in europe. Please can anybody help.

Facebook requires me to have to update Firefox even though I have the latest version! Could it be because my computer only has Windows 7? Can't find no free upgrade to 10 anymore ... buy without money will not go! I really need help!

Hello! When I set up my website restrictions on Mac Ventura (System Settings > Screen Time > Content & Privacy > Content Restrictions > Access to Web Content > Customize), Safari blocks my sites but Firefox does not.

From what I see (eg, this article ), Firefox should block the same sites. Am I wrong?

I appreciate your help!

There are thousands of answers to this question but I can't find one that works for me. I am using a tablet computer without a mouse or keyboard so mouse click solutions and keyboard short cut solutions don't work.

I want to just tap on a link with my finger and have it open in a new window. Every time. I know I can hold on the link and get a list of options including "open in a new window" but I want to eliminate that step because my fat fingers sometimes select the wrong list item.

Any help?

I have a Microsoft Sculpt mouse that has a tilt wheel, and I'm coming back to Firefox in Windows. But then I encounteted problems with horizontal scrolling with this mouse. Looks like Firefox recognized horizontal scrolling button of tilt wheel as left and right so it end up making the experience terrible when I want to scroll page with the tilt wheel. For example, when scrolling horizontally using tilt wheel among tabs in video sites like Youtube, the video will go backward or forward too. Similar thing also happens when texting, making horizontal scrolling in some forums became slow. I've tried a lot of ways, including disabling the 4th and 5th button of mouse in about:config, but none of those solutions works. This problem never appears in Chromium based browsers, but Firefox and almost all gecko based browsers have such problem. How to solve it?

while beeing on facebook most of the post i see are in french ,and i set the the language in spanish ...also on ebay,the info showed in the articles have a similar error....it shows them in french and the prices on euros,and i use dollars it happened since the last browser update....i tried both pages in Opera or Edge and they show those in spanish...no problem with them

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

Hi,

On what port does the firefox extension update on does it use port 21? I need the extensions to be auto updating like set and forget knowing that my firewall is not blocking the required port

Thanks

My chrome extension is working fine and i want to make it compatible with Firefox as well. In the extension i have used eval method that is throwing error "EvalError: call to eval() blocked by CSP".

I also tried to add below configuration in the manifest 3 file but still getting the CSP issue. ('wasm-unsafe-eval' is also not working.)

 "content_security_policy": {
   "extension_pages": "script-src 'self' 'unsafe-eval'"
 }

Everytime I try to open Mozilla it automatically tries to download "openh264-win64-31c4d2e4a037526fd30d4e5c39f60885986cf865.zip" file, how to stop this ? TIA!!

Hi.

When logging into my account at NameSilo, it logs out immediately.

One would think it has to do with their site. But it does not happen with Chrome or Edge.

With Firefox, login happens, then immediately it logs out. Procedure can be repeated ad infinitum.

When simply closing down and reopening the browser, it works, i.e. each second restart it works.

What could be the reason for this predictable problem?

Thank you for your wisdom in advance!

I have been having constant problems with my email. Not sure if it is a Microsoft issue or Forefox? But, the problem is when I reply to a email in print, I keep getting blue lines when I try and type in my replies. The blue occur when I try and correct a problem with my typing out a reply. If I have to correct or backtrack a word or sentence, the blue line appear. Very frustrating I have to try and remove the blue lines before I can proceed. Can someone please help. Thank you.

I have a really niche case which there's probably no solution for but I want to ask just in case:

I'm happy with the behaviour of Firefox opening PDFs as it does currently except in one case: eBay shipping labels. When I buy a shipping label on eBay it presents two buttons: one is open and one is download. When I click download it both downloads and opens in a new tab. I can disable Firefox opening PDFs to stop that but then that affects my experience every time I try to open a PDF everywhere else.

Is there some way that I can stop Firefox from opening PDFs but only when they're opened from links that look like this? https://www.ebay.co.uk/ship/single/api/label-service/label/4049d9b7-5563-47e9-b181-6d0f50a6101e/download?printable=true&pageFormat=RAW&useImageFormat=false&attachment=true&consumer=LABELUI_SINGLE

The user certificate works fine, but it's FRICKING INFURIATING that Firefox just keeps on asking for the certificate. The first time I go to a site that requires logging in using a user certificate, it pops up the same dialog 4 times in a row. Then if I switch to another tab and spend a couple of minutes there, restart Firefox or reload the tab that I logged in, it now asks for the certificate all over again!

How can I just god damn make Firefox remember what certificate I want it to use without it always asking for it? No, "Remember this decision" does not do that.