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Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux 1 month ago

Last reply by peterjane3370 1 day ago

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 1 month ago

Last reply by cor-el 1 month ago

Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas?

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing … (read more)

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing user control to change the font size on those items. I've adjusted settings and the pages are fine, but the two things I mentioned are almost unreadable. How can I increase the font size there?

Asked by sendtodan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga 1 month ago

Primary Password Timeout

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again.… (read more)

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again. At the moment you have to close out of Firefox to lock it down again.

Asked by codderz83 1 month ago

Last reply by codderz83 1 month ago

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 1 month ago

Last reply by arnawa_widagda 2 weeks ago

Unable to connect to one URL / website

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect . Never had this issue. All my … (read more)

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect .

Never had this issue. All my other bookmarks work fine.

Fidelity tech support could not identify a problem on their end. Have had clients experience same problem.

Suggested I try Microsoft Edge browser , which works.

Would prefer to connect with Firefox.

Any help is appreciated.

Asked by mrrv001 1 month ago

Last reply by lemoi50 1 month ago

Hiding or Collapsing Top Tab Bars

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that an… (read more)

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Asked by henrybazan079 1 month ago

Last reply by cor-el 3 days ago

Firefox opening way too slow

For the past 2 days, Firefox is ridiculously slow in opening; 45 minutes yesterday, 25 minutes today. What is going on? How do I fix this? If it continues for another … (read more)

For the past 2 days, Firefox is ridiculously slow in opening; 45 minutes yesterday, 25 minutes today. What is going on? How do I fix this? If it continues for another day or two, I'm switching to Chrome, because I can't put-off the start of my workday for much longer; it's unacceptable.

Asked by beatlekris67 1 month ago

Last reply by willjoe24421 1 month ago

Adblock is unable to deactivate thumbnails in youtube video!

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same. What is wrong? Any other alternatives?… (read more)

Adblock is unable to deactivate thumbnails appearing towards the end of a Youtube video! I've restarted FF but result is the same.

What is wrong? Any other alternatives?

Asked by Raz 1 month ago

Last reply by Terry 1 month ago

Playing a video on Web Player automatically turns on camera

Sometimes when I play video on a Web Player, the camera turns on automatically, This happens on websites like Youtube, Prime or any other web player based page. I have tr… (read more)

Sometimes when I play video on a Web Player, the camera turns on automatically, This happens on websites like Youtube, Prime or any other web player based page. I have tried updating Firefox, and re-installing camera application, but notthing works.

Asked by shubhangamagrag 1 month ago

Microsoft administration consoles and two saved logins

Hi, as an admin I administer O365 web-sites/consoles in Firefox. I have two accounts in Firefox: my normal account, and my admin account which has far greater rights. The… (read more)

Hi,

as an admin I administer O365 web-sites/consoles in Firefox. I have two accounts in Firefox: my normal account, and my admin account which has far greater rights. The problem I am having is since I have enabled the option "Allow Windows single sign-on for Microsoft, work, and school accounts" (https://support.mozilla.org/en-US/kb/windows-sso?as=u&utm_source=inproduct), I always have to confirm two times that I want my admin account to login to for example: https://admin.exchange.microsoft.com/#/ Is there a way to tell FF that I want only the admin account to logon to the specified link so I don't have to select the account every time?

Thanks

Asked by atomic.delta 1 month ago

Last reply by atomic.delta 1 month ago

Disable popup after update

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like thi… (read more)

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like this? And why is there no "don't show this anymore" checkbox? Why is there no close button and you need to click trough the 5 steps every time??? Is there any way to disable this irritating popup in about:config ?

I installed my first Firefox years ago to get rid of popups and now Mozilla is slipping them in our face. Not nice.

Asked by Katy 1 month ago

Last reply by Dropa 1 month ago

Black Screen + Total Blockade

The Browser is gone completly basicly. I opened a "few" Tabs and then it suddenly crashed with my PC. Now My PC is getting old so Crashes aren't new but after the Restar… (read more)

The Browser is gone completly basicly. I opened a "few" Tabs and then it suddenly crashed with my PC. Now My PC is getting old so Crashes aren't new but after the Restart of the PC Firefox just didn't work, it would Open but that's where it ends i can't access anything it doesn't react to any inputs, it's black screen can't even see my bookmarks it doesn't open last opende sites or anything altough i can Input somehting in the Hot bar but it won't react to it and just try to google it but that won't work as well. I installed a second version of Firefox now but for example my passwords.. not all of those were saved somewhere else. So if someone knows a fix for that or to just get them another way through files along side my bookmarks that would be very helpfull. thankss

Asked by Kiro30000 1 month ago

Last reply by Kiro30000 1 month ago

password shows different on fuirefox but its correct. the same password on a website i use is Coco*#2010 but on firefox it will not recognize the password

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on c… (read more)

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on chrome and edge it lets me login with the password and email. firefox will absolutely not let me login even though everything is the same. plus firefox will not let login into my bank account but chrome and edge will.

Asked by 1996ram 1 month ago

Last reply by Dropa 1 month ago