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  • Archived

Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 6 months ago

Last reply by cor-el 4 months ago

  • Archived

How to prevent installation of Firefox private browsing icon in startup menu? Windows 10 Firefox 107

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked thr… (read more)

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

Asked by astgat 6 months ago

Last reply by SoberAsABird 4 months ago

Please DO NOT remove the option to disable the FF98+ way of handling downloads

I was looking for a solution to the VERY ANNOYING problem of having Firefox download PDFs I simply wanted to read from Firefox but not keep. I found the solution to that … (read more)

I was looking for a solution to the VERY ANNOYING problem of having Firefox download PDFs I simply wanted to read from Firefox but not keep. I found the solution to that problem created by the Firefox devs themselves (https://support.mozilla.org/en-US/questions/1370409#answer-1488645) and was going to leave it alone. It was just yet another obscure about:config setting to FIX a regression introduced by Firefox devs, no biggie, ALL firefox users are used to doing that by now since devs keep implementing solutions that look for problems instead of the other way around, but then someone said that you guys might get rid of the ability to disable this in the future. PLEASE DON'T. This "new way" of doing things is filling up MY HOME folder on Linux, not even my download folder. Instead of getting rid of this setting why don't you MAKE IT EXPLICIT in the downloads section. It's the least you can do since you created a problem that solves nothing. Most users who can't remember to download a pdf they were looking at won't remember how to look for it in the downloads folder either. You will just clutter people's download folder with JUNK for no reason and eat at their storage. I'll say it once and I'll say it again: the biggest advocates for Firefox's rival browsers are Firefox devs themselves smh.

Asked by BuffedShampoo 4 months ago

Last reply by James 4 months ago

Firefox Mac New Window Animation

Is there a way for the new window animation in Firefox for Mac to be disabled? Safari does not do this, but firefox has a... ~100ms animation for new windows that's extr… (read more)

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

Asked by fchickencs 5 months ago

Last reply by cor-el 4 months ago

  • Archived

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux 6 months ago

Last reply by peterjane3370 4 months ago

  • Archived

Hiding or Collapsing Top Tab Bars

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that an… (read more)

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Asked by henrybazan079 6 months ago

Last reply by cor-el 4 months ago

Aktualöisierung nicht möglich

Aktualisierungsverwaltung die Aktualisierungsveraltung konnte nicht aufgefrischt werden Das Laden der Paketliste ist gescheitert Das ist ein schwerwiegendes Problem.… (read more)

Aktualisierungsverwaltung

die Aktualisierungsveraltung konnte nicht aufgefrischt werden


Das Laden der Paketliste ist gescheitert

Das ist ein schwerwiegendes Problem. Versuchen Sie es später noch einmal. Falls das Problem erneut auftritt, bitte einen Fehler an die Entwickler melde

E:The package linux-firmware needs to be reinstalled, but I can't find an archive for it.

Asked by Eric Hoyer 4 months ago

Last reply by SupportGB 4 months ago

Dropbox and GoogleDocs

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document… (read more)

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

Asked by pwdavenport 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Mic stoped working at some sites after upgrade

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a re… (read more)

I use a web app for learning guitar at https://www.fender.com/play It used the microphone to grade your playing Using Firefox 107.0 (64 bit) under Linux Mint - after a recent upgrade the mic stopped working at this site Fender play says, " Microphone access | We require microphone access to give feedback on your playing | Please click "Allow" or "Share"above to provide it for us."

But 'old' dialog box requesting permission never shows up. Address bar shows 'mic icon', but clicking on it does nothing

If I google "mic test" the mic seems to work fine at a "testing" site

I think Fender actually uses MatchMySound1.com to analyze -- Has some setting permission possibly changed? Works in Firefox 102.5esr using Debian

BTW: = Settings | Privacy & Security | microphone [settings] doesn't seem useful

Thanks in advance

Asked by kenkingtoo 6 months ago

Last reply by willjoe24421 4 months ago

  • Archived

Firefox will not load - missing VCRUNTIME140_1.dll

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not foun… (read more)

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Asked by tjadlib8 6 months ago

Last reply by cor-el 4 months ago

FireFox Internet Browser

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks. You'll know it ha… (read more)

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Asked by Daniel Garrido 5 months ago

Last reply by Dropa 4 months ago

Tab closing after previewing yahoo attachment

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed. A recent Firefox update made it easy for m… (read more)

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed.

A recent Firefox update made it easy for me to re-open the mail session but it never returns to the email I had open at the time.

Is this a Yahoo issue or a Firefox issue? And more importantly, how do I stop it happening?

I notice similar questions last year had no response

Asked by mailbox_657 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How to disable menu popping up when I press ALT + T ?

How to disable menu popping up when I press ALT + T ? I want to assign Alt + T for some extension. I set ui.key.menuAccessKeyFocuses to false but it isn't enough. W… (read more)

How to disable menu popping up when I press ALT + T ?

I want to assign Alt + T for some extension. I set ui.key.menuAccessKeyFocuses to false but it isn't enough. When I press Alt + T the Tools section in menu pops up! Absolutely annoying.

Asked by Orbb 5 months ago

Last reply by cor-el 5 months ago

using ByePass with Foxfire browser

What is needed to use the Iolo ByePass password manager app with foxfire browser? I had it working fine until I did a refresh of foxfire. Now the ByePass icon is gon… (read more)

What is needed to use the Iolo ByePass password manager app with foxfire browser? I had it working fine until I did a refresh of foxfire. Now the ByePass icon is gone.

Asked by gregs11 5 months ago

Last reply by Dropa 5 months ago

  • Archived

Firefox keeps logging me out

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to sol… (read more)

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to solve this problem?

Asked by neoadz22 6 months ago

Last reply by Dropa 5 months ago

  • Archived

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d4308… (read more)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire 6 months ago

Last reply by Wayne Mery 5 months ago

  • Archived

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips… (read more)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff 6 months ago

Last reply by Bluejay 5 months ago