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Banking pages won't advance beyong Loading pop up

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise act… (read more)

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise action. Tab continues and won't even auto time out disconnect like it should. must close tab to exit. Edge browser works fine on site, problem just began this week (update glitch ?)

Asked by TGCBM 3 months ago

Last reply by cor-el 3 months ago

Firefox bookmarks lost after update

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be c… (read more)

Last night firefox v104.0.2 and windows 10 security update installed and now my firefox bookmarks are lost. I looked into my bookmarks profiles and they also seem to be cleared from my profile. Can they be recovered?

Asked by jimbobboy 2 months ago

Last reply by sangam124 5 days ago

Using Firefox as my default browser

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I u… (read more)

Since last Friday I haven't been able to access any of my bank accounts with US Bank. I can access these accounts through my US Bank phone app and through Chrome when I use it on my laptop as browser. When I called US Bank IT they could not help because the phone app and Chrome worked. What's happening with Firefox? I have used it for years to get to these accounts, and now I am unable to.

Asked by linbutler1 2 months ago

Last reply by wallyessa1963 5 days ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 1 month ago

Last reply by Dropa 1 month ago

[macos] Picture in picture mode opens in full screen

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video an… (read more)

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video and click the picture in picture mode, firefox will just open a open/popup a new picture in picture in full screen mode instead of a smaller picture in picture window. I'm not sure if this is a macos bug or firefox.

bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1782056

Asked by leeyongyong1 4 months ago

Last reply by LKB 4 months ago

Firefox Developer Edition change version to Latest only currenctly its in beta version

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version. I am using Fire… (read more)

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version.

I am using Firefox developer for web development, and also for testing, and also for day to day web browsing. I just realized that the Firefox developer is a beta version, but our users use the latest version of Firefox. I believe this can be a problem when the development environment is not the same as the user's version.

If I install Firefox's official browser, it will be a waste of storage.

Asked by MisterJ 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Backup data before Firefox Sync or Firefox Account resets data due to forgotten password

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way t… (read more)

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Asked by Missaka 3 months ago

Last reply by Dropa 3 months ago

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 3 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Bookmark Restore - Manual - If Not Possible Recovery Application or Service

Bookmark Restore - Manual - If Not possible Recovery Application or Service 104.0b7 (64-bit) (Was Using Non Beta - Same Issue Plus Other Issues) Edition Windows… (read more)

Bookmark Restore - Manual - If Not possible Recovery Application or Service 104.0b7 (64-bit) (Was Using Non Beta - Same Issue Plus Other Issues)

Edition Windows 11 Pro for Workstations Version 22H2 Installed on ‎05/‎17/‎2022 OS build 22622.450 Experience Windows Feature Experience Pack 1000.22634.1000.0 Processor Intel(R) Xeon(R) E-2286G CPU @ 4.00GHz 4.01 GHz Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Link speed (Receive/Transmit): 1000/1000 (Mbps) Manufacturer: Intel Description: Intel(R) Ethernet Connection (7) I219-LM Driver version: 12.19.0.18 Manufacturer: Intel Corporation Description: Intel(R) Wireless-AC 9260 160MHz Driver version: 22.150.0.3 PLDS DVD-ROM DU-8D5LH [Optical drive] Micron 1300 SATA 512GB [Hard drive] (512.11 GB) -- drive 0, s/n 194524C357AC, rev 13000030 AMD Radeon Pro WX 2100 [Display adapter] Intel(R) UHD Graphics P630 [Display adapter] DELL UP3017 [Monitor] (29.7"vis, s/n XX-073GTT-XXXXX-1BQ-022L, November 2021)


Tried restoring through menu several different bookmark dates, different size/link amounts, loops and never completes.

External backup in future, best way???

Other issue is copying link from a Google tab, to a Facebook tab, have about a 10-20-second delay (a block) before I can access the Facebook tab to paste the link - This worked fine until about a month ago. Opera work fine.

Should I forced FF to complete SANDBOX mode to restore functionality??? Switch to DEVELOPER version??? Try to GO-BACK MUCH OLDER VERSION???

Thanks,

Tim

Asked by TIMOTHY T DORAN 3 months ago

Last reply by cor-el 3 months ago

Firefox developer edition crashes when closing some tabs

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information. Report ID bp-d44804f7-fd73-4088-9d0… (read more)

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Asked by RodrigoMil 3 months ago

Last reply by jonzn4SUSE 3 months ago

SSL Issues with my site & Firefox

Hi all, I have a site that I am working on for myself. Its a WordPress site using a commercial theme. The problem I have is that I am not showing as secure in the address… (read more)

Hi all,

I have a site that I am working on for myself. Its a WordPress site using a commercial theme. The problem I have is that I am not showing as secure in the address bar when opened in Firefox. Its fine in other browsers but Firefox tells me that I have insecure content with the message " Parts of this page are not secure (such as images) " and shows the exclamation mark by the padlock in the address bar.

I have installed a plugin called SSL Insecure Content Fixer and tried various setting but without success. I have also checked my site with https://www.whynopadlock.com/ and passed with flying colours so at a bit of a loss now.

If anyone has any suggestions that would be great.

Many thanks, Chris

Asked by Chris1968 3 months ago

Last reply by cor-el 3 months ago

Opening firefox

Hello, I recently worked with two opened firefox windows and I had to shrink one of them. Since that time, every time I open firefox from scratch it opens shrinked, not i… (read more)

Hello, I recently worked with two opened firefox windows and I had to shrink one of them. Since that time, every time I open firefox from scratch it opens shrinked, not in full size. And I can't find a way to make it open in full size every time I open Firefox. Can I please get some advice on that?

Thanks in advance Nika

Asked by nraos.stojnic 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Labels printing too big for space

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the labe… (read more)

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the label prints. If I download the label onto my laptop and then print, it prints in the correct size. I can also print that same label from my old Mac computer and it works correctly. Why is it suddenly not working to print directly from the website (or Gmail)?

Asked by tisha92 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox crashes then locks computer up to point I have to power off to fix

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this… (read more)

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this time the crash begins, sometimes the screen goes black then White and black again repeating a few times, the the computer locks up and I have no mouse or keyboard and no error option or anything.. I have to power down computer to fix where everything is ok... The tech at Baylor Scott and White said its at my end because no one else has complained and suggested I use Chrome, which I did and it works, I can retrieve messages without crashes??

Asked by v_jones48 3 months ago

Last reply by Paul 3 months ago