Showing questions tagged: Show all questions
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Mouseover link tooltip url persistent through click and page load.

So on most sites there has been an issue for me for quite some time. I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the lin… (read more)

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

Asked by MFS 10 months ago

Answered by MFS 9 months ago

  • Solved
  • Archived

Add-ons re-enable themnselves automatically

The problem started recently (perhaps a week ago), after one of the FIrefox updates. WHen I disable an add-on, after several seconds it re-enables itself. All of them, th… (read more)

The problem started recently (perhaps a week ago), after one of the FIrefox updates. WHen I disable an add-on, after several seconds it re-enables itself. All of them, the same way, so it is not like it is a problem with one of them. I cleared FF history, cookies etc, still the same problem. I did not do any changes to the computer.


Application Basics


Name: Firefox Version: 104.0.2 Build ID: 20220902153754 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 OS: Windows_NT 6.1 7601 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 18 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 7.7 GB Disk Space Available: 259 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 104.6.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features


bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100: active bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94: active bug-1766618-rollout-disable-websocket-over-http2-release-91-100: active

Remote Processes


Type: Privileged About Count: 1

Type: Isolated Web Content Count: 11

Type: Extension Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: Russian Hunspell dictionary Type: dictionary Version: 1.0.20131101.2webext Enabled: true ID: hunspell-ru@dictionaries.addons.mozilla.org

Name: AdBlock — best ad blocker Type: extension Version: 5.1.1 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Adblock for Youtube™ Type: extension Version: 6.0.6 Enabled: true ID: {0ac04bdb-d698-452f-8048-bcef1a3f4b0d}

Name: Adblock Plus - free ad blocker Type: extension Version: 3.14.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: AdBlocker for YouTube™ Type: extension Version: 0.3.5 Enabled: true ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: AdBlocker Ultimate Type: extension Version: 3.7.19 Enabled: true ID: adblockultimate@adblockultimate.net

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: AdGuard AdBlocker Type: extension Version: 4.1.36 Enabled: true ID: adguardadblocker@adguard.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Grammar & Spell Checker — LanguageTool Type: extension Version: 5.4.3 Enabled: true ID: languagetool-webextension@languagetool.org

Name: ImTranslator: Translator, Dictionary, TTS Type: extension Version: 16.24 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: Multitran popup Type: extension Version: 2.0.0 Enabled: true ID: multitran@flytaly

Name: OneTab Type: extension Version: 1.59 Enabled: true ID: extension@one-tab.com

Name: Scroll To Top Type: extension Version: 4.9.1 Enabled: true ID: jid0-gRmSxW9ByuHwGjLhtXJg27YnZRs@jetpack

Name: To DeepL Type: extension Version: 0.7.0 Enabled: true ID: {db420ff1-427a-4cda-b5e7-7d395b9f16e1}

Name: Undo Close Tab Type: extension Version: 7.5.0 Enabled: true ID: {4853d046-c5a3-436b-bc36-220fd935ee1d}

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: Calendar Clarity Type: extension Version: 1.1 Enabled: false ID: {9f88e54c-03a5-47b3-9f79-67be661420e2}

Name: Dictionary Anywhere Type: extension Version: 1.1.0 Enabled: false ID: {e90f5de4-8510-4515-9f67-3b6654e1e8c2}

Name: DuckDuckGo Privacy Essentials Type: extension Version: 2022.8.25 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Multitran Context Menu Search Type: extension Version: 1.22 Enabled: false ID: @multitrancontextmenusearch

Name: Multitran search Type: extension Version: 1.0 Enabled: false ID: {83c9d352-3379-4e8b-b507-ab7cf1062344}

Name: NoSquint Plus Type: extension Version: 62.1 Enabled: false ID: zoomlevelplus@zoomlevelplus.net

Name: Pinned Google Calendar Type: extension Version: 2.2.0 Enabled: false ID: intgcal@egarracingteam.com.ar

Name: Reverso – Translation, dictionary Type: extension Version: 2.2.205 Enabled: false ID: context@reverso.net

Name: S3.Translator Type: extension Version: 6.29 Enabled: false ID: s3@translator

Name: StopAll Ads Type: extension Version: 3.0.5.1952 Enabled: false ID: {6c9d5a11-9d2b-4c10-cd40-61fc083d5001}

Name: Your Package - parcel tracking Type: extension Version: 1.4.9 Enabled: false ID: {610bcb26-5461-4826-a4fe-03c5bc77c0ea}

Name: YouTube Ad Auto-skipper Type: extension Version: 0.5.1 Enabled: false ID: {bd6b8f4a-b0c3-4d61-a0f8-5539d3df3959}

Graphics


Features Compositing: WebRender (Software D3D11) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD 760G (Microsoft Corporation WDDM 1.1) Direct3D11 vs_4_0 ps_4_0, D3D11-8.14.10.630) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL creation failed: * tryANGLE (FEATURE_FAILURE_EGL_NO_CONFIG) * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS) WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Direct2D: true Target Frame Rate: 60 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: AMD 760G (Microsoft Corporation WDDM 1.1) Vendor ID: 0x1002 Device ID: 0x9616 Driver Version: 8.56.1.16 Driver Date: 4-25-2009 Drivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64 Subsys ID: 00000000 RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@59Hz scales:1.250000|1.250000 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 GPUProcessPid: 3268 ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 0 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default disabled by env: Not qualified WEBRENDER_QUALIFIED: available by default blocklisted by env: No qualified hardware WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires WebRender WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default



Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Realtek Digital Output (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Input Devices Name: Group Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001

Enumerate database

Environment Variables


MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini MOZ_PLUGIN_PATH: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\

Experimental Features


about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments


Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.download.folderList: 2 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220902153754 browser.sessionstore.warnOnQuit: true browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20220902153754 browser.startup.homepage_override.mstone: 104.0.2 browser.startup.page: 3 browser.tabs.inTitlebar: 1 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.suggest.engines: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.quicksuggest.sponsored: false browser.urlbar.suggest.topsites: false browser.urlbar.tipShownCount.searchTip_onboard: 2 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true dom.security.https_only_mode_ever_enabled: true extensions.formautofill.creditCards.used: 3 extensions.lastAppVersion: 104.0.2 font.minimum-size.x-western: 14 font.name.monospace.x-western: Tahoma font.name.sans-serif.x-western: Tahoma font.name.serif.x-western: Tahoma font.size.monospace.x-western: 14 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 93.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x9616 gfx.crash-guard.wmfvpxvideo.driverVersion: 8.56.1.16 idle.lastDailyNotification: 1664945967 media.autoplay.default: 0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655506979 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220902153754 media.gmp-manager.lastCheck: 1665003344 media.gmp-manager.lastEmptyCheck: 1665003344 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1652742180 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1664341169 privacy.cpd.formdata: false privacy.cpd.offlineApps: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1664945968075 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 security.remote_settings.crlite_filters.checked: 1656961411 security.remote_settings.intermediates.checked: 1656898409 security.sandbox.content.tempDirSuffix: {eb28580e-c3ba-4dfa-af6e-ce9e2b72b826} services.sync.declinedEngines: tabs services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.engine.tabs: false services.sync.lastPing: 1664981825 services.sync.lastSync: Wed Oct 05 2022 22:00:28 GMT-0400 (Eastern Daylight Time) signon.suggestImportCount: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1662785938

Important Locked Preferences


fission.autostart.session: true

Places Database


Accessibility


Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions


NSPR Expected minimum version: 4.34.1 Version in use: 4.34.1

NSS Expected minimum version: 3.81 Version in use: 3.81

NSSSMIME Expected minimum version: 3.81 Version in use: 3.81

NSSSSL Expected minimum version: 3.81 Version in use: 3.81

NSSUTIL Expected minimum version: 3.81 Version in use: 3.81

Sandbox


Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Startup Cache


Disk Cache Path: C:\Users\Gregor\AppData\Local\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization


Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Printing


Modified print settings


print_printer: HP LaserJet Professional P1102w (Copy 1) print.more-settings.open: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgcolor: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgimages: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_duplex: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_in_color: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_orientation: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_page_delay: 50 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_height: 11.4015748031496 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_id: 513 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_size_unit: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_width: 8.5 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_resolution: 600 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_reversed: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_scaling: 1 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_shrink_to_fit: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_to_file: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_bottom_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_left_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_right_twips: 182 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_top_twips: 230

Asked by mgrg 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 2 years ago

Answered by Emma 2 years ago

  • Solved
  • Archived

Using stylus to remove stories from Facebook

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found o… (read more)

Hello Is it possible to use the stylus add-on to remove the stories from Facebook? I am not a programmer by any mean but i like to "play" with the inspector and i found out that by deleting a node the stories disappear. So I was wondering if i can use stylus to delete this node for me! Thank you!

Asked by spartakooss 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

emailing weblinks from Firefox using mail - need to pick alternate method

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to … (read more)

My new Windows 11 laptop forces me to use the "Mail" app to forward links by email using the "email a link to this page" utility feature in the Firefox toolbar Prior to this, my old laptop would just use Outlook which was quicker/better.

The multi-step method using Mail was cumbersome so in trying to designate Outlook as the sending vehicle over Mail, I designated a non-performing solution which is now preventing me from emailing links (and captured webpage info) at all. I would like to migrate back to Mail or find the correct choice for Outlook but the "email a link to this page" in the Firefox toolbar does not work now as a result of my poor choice.

Anyone know how to fix this? I have "restored factory defaults" and other on the toolbar features but does not help. This was apparently an unrevocable choice.

John

Asked by John Buttles 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (read more)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Profile refuses to transfer correctly to new computer

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at al… (read more)

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at all. It copied all of my bookmark data, settings, logins, themes, add-ons, etc last time. This time it refuses to read any of the files copied. No add-ons, no bookmarks no nothing. I need this taken care of ASAP as this comptuer is on it's way down and the monitor likely only has days left the way it's running. Why does copying profiles no longer work? I know how to do it and I did the exactly the same as I did before. It's been an hour fighting with it and nothing is working. I need this done ASAP.

Asked by jen26 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are au… (read more)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (read more)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 2 years ago

Answered by danielos2 2 years ago

  • Solved
  • Archived

My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (read more)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Asked by Jim 2 years ago

Answered by Jim 2 years ago

  • Solved
  • Archived

How can I stop the purple Tracker Information pop-ups that appear every time I open a new webpage?

Hi, Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC securi… (read more)

Hi,

Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC security settings and have good protection software running - but this pop-up listing Trackers is becoming a nuisance.

Is there a way to stop Firefox displaying the Tracker notification pop-ups whilst still intercepting and blocking them in accordance with my security settings?

I see that other users have asked the same question, but it does not seem to have been answered yet.

Thanks,

Peter

Asked by PeterKinloch 2 years ago

Answered by PeterKinloch 2 years ago

  • Solved
  • Archived

Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (read more)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Asked by Brian E 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

How do I lock bookmarks on the bookmark tool bar?

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I … (read more)

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

Asked by Vileynye 2 years ago

Answered by Vileynye 2 years ago

  • Solved
  • Archived

end of file errors for google and facebook

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop.… (read more)

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop. All my other sites as far as i can tell are ok. I used Edge and was able to access FB and Google on Desktop] i checked and the current version of firefox is installed on desktop

even weirder, i can access both google and FB on my laptop with firefox. I've tried syncing the two with having bookmarks etc. i can sync from laptop to desktop but not vise versa.

i thought I'd uninstall and reinstall firefox but i don't want to lose any info esp my Bookmarks on the Desktop hence why i was trying to sync the two.

My desktop is older, maybe 5-6 years, my laptop is 1 year old. Dunno if this matters. thanks, Jan

Asked by jansch135 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Video on certain sites stops working after about an hour of Firefox usage

Hello, For two firefox updates, I've been having an issue where after about an hour or two of using firefox (it varies), video players on most websites will stop working… (read more)

Hello,

For two firefox updates, I've been having an issue where after about an hour or two of using firefox (it varies), video players on most websites will stop working. Almost every website except for Youtube's videoplayer stops working after an hour, all at once. Restarting firefox fixes it, but it's very annoying to restart firefox every couple of hours, and seems like a problem.

The following things didn't fix it: clearing my cache, disabling my addons one by one, turning off hardware acceleration, trying to watch the video in a private window, or reinstalling firefox. I don't know what's left to try. It has nothing to do with my audio devices.

Please advise, thank you!

Asked by Magpie 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Auto-rotation

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it… (read more)

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it has nothing to do with rotating the display on a phone or tablet (although that feature has the same name). This feature automatically rotates among the slides in a slideshow. It's incredibly annoying, especially since I typically forget its on (or don't realize I'm looking at a slideshow) and it changes to the 2nd slide just as I have begun reading the 1st. I then have to turn Auto-Rotation off and go back to the 1st slide to continue. When I remember, I have to hurry to turn Auto-Rotation off before it moves to the 2nd slide. Is there any way to turn this off? I can't find one by looking through Settings, and there's nothing on this subject in Help, that I can find. For what it's worth, whoever thought this was a good idea was wrong, but if there's a way to change so it's not the default, I'll be content.

Asked by gmsherry 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Lost work in browser

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the… (read more)

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the site I was working at until I update. THAT SUCKS!

Asked by Hugh 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (read more)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 2 years ago

Answered by cor-el 2 years ago