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  • Archived

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 year ago

Last reply by Helium2 1 year ago

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Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (read more)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, s… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 1 year ago

Last reply by citizen1138x 1 year ago

  • Solved
  • Archived

The menu disappears when a hint shows up.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually,… (read more)

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Asked by jnbrains 1 year ago

Answered by jnbrains 1 year ago

  • Archived

Deleting the corrupted email address which is prompted

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my corr… (read more)

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my correct Gmail address with 'joseph' appended in the case of Firefox, but 'busy' in the case of Chrome. How can I delete that corrupted prompt from Firefox ?

Asked by Joseph Philippa 1 year ago

Last reply by Joseph Philippa 1 year ago

  • Archived

Still getting, "Sorry. We’re having trouble getting your pages back", instead of home page on opening Firefox.

Community, same problem, don't suggest way to close, removing files from certain folders. This is an error in the program, it should direct upon opening to my home page!!… (read more)

Community, same problem, don't suggest way to close, removing files from certain folders. This is an error in the program, it should direct upon opening to my home page!!! The last two updates did not correct this error as a previous one did. The line of code directing Firefox upon opening should direct to my home page. I have tried other suggested methods to no avail, after removal of those files, close, reopen it will go to home page....but only once, then back to try to get my pages back. Even if closing on home page, reopening will not go to home page. Real solution please.

James

Asked by JJEULER 1 year ago

Last reply by JJEULER 1 year ago

  • Solved
  • Archived

Gmail site doesn't open despite Youtube and Translator sites are ok, even on Chrome Browser

em pt-br: Olá Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Sup… (read more)

em pt-br:

Olá

Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Suporte deles não ter resolvido o problema, eu decidi mudar para o Firefox apesar de não ser o mais legal nem prático e intuitivo para se navegar como o Opera e o Vivaldi, mas sim por popularidade.

-O problema: Desde ontem, a página do Gmail não abre, isto é, mostra uma página totalmente em branco conforme anexo, apesar do link estar correto e, na verdade, eu utilizar os links dos Favoritos para diminuir a digitação e aumentar a agilidade.

-Minhas tentativas de solução: Eu desabilitei todas as extensões do Firefox (eu eu já utilizava mesmo antes do problema ocorrer); Eu executei uma limpeza geral utilizando o CCleaner; Eu abri o Chrome e, para variar, me loguei (por causa do problema mencionado acima) e a página do Gmail é exibida corretamente com todos os e-mails de hoje; Eu copiei este link do Gmail, no Chrome, para utilizar no Firefox porque estavam diferentes mas mesmo assim o problema persiste.

Acabaram as ideias

Obrigado

PS: Como inserir mais imagens porque só uma é permitida?

english: Hello

Due to Chrome not keeping my credentials and every time I started this browser I had to provide my login and password in addition to the fact that their Support didn't solve the problem, I decided to switch to Firefox despite not being the coolest not practical and intuitive to navigate like Opera and Vivaldi, but by popularity.

-The problem: Since yesterday, the Gmail page does not open, that is, it shows a completely blank page as attached, although the link is correct and, in fact, I use the Favorites links to reduce typing and increase agility.

-My solution attempts: I disabled all Firefox extensions (I was using them even before the problem occurred for the first time); I performed a general cleanup using CCleaner; I opened Chrome and for a change I logged in (because of the problem mentioned above) and the Gmail page displays correctly with all of today's emails; I copied this link from Gmail, in Chrome, to use in Firefox because they were different but the problem still persists.

the ideas finished

TY

PS: how to insert more images because only one is allowed? (joined printscreens)

Asked by Theosz 1 year ago

Answered by Theosz 1 year ago

  • Solved
  • Archived

can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 1 year ago

Answered by focuspuller 1 year ago

  • Archived

"It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back"

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do… (read more)

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

Asked by Rhonda 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Connection not secure message

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to… (read more)

I have this problem. It just showed up after installing a brand new ARRIS modem exactly like the one I had. "Your connection is not secure" error when trying to log in to my modem's login page at the local address. There are several fixes that I saw, none seem to help. Tried the SSL refresh and it screwed up the browser. Now I get to figure out how I had it set up before the "refresh". Like I said this just started in Firefox and it prevents me from accessing the modem console period. If I use Edge it does not block me. (yuk) It does show a "Not Secure" message in the address bar but it will allow me to access my Modem. Why cant we get a fix for this. Its a local web address not on the internet. Should be a way to add to a allow local address list and ignore certificates or whatever else is causing it to block access.....

Email me when someone answers the thread seems to be broken on this page. I would like a email please so I can find a response.

[email removed from public]

Thanks! Roger

Asked by bowtieperformance 1 year ago

Last reply by bowtieperformance 1 year ago

  • Archived

Controls in a game, that use the Alt key, aren't working?

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause. It works with another browser, or with a fresh profil… (read more)

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Asked by Sterrence 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Ereignis-ID 1155

I get the following message in the event viewer once a day: The description for Event ID "1155" from source "Firefox Default Browser Agent" could not be found. What do I … (read more)

I get the following message in the event viewer once a day: The description for Event ID "1155" from source "Firefox Default Browser Agent" could not be found. What do I have to do to stop getting the message?

Asked by Glockenturm 1 year ago

Last reply by Glockenturm 1 year ago

  • Archived

Website not displaying.

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting … (read more)

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting the cache.

Asked by info7723 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Problem with NY Times loading

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started … (read more)

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

Asked by msljy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox uses too much memory because the Windows Task manager shows me that I'm using 28 tabs even though I am only using 15

This problem is causing my whole PC to stutter and LAG whenever I want to play games here is a screenshots of the task manager I tried to close it one by one by "end ta… (read more)

This problem is causing my whole PC to stutter and LAG whenever I want to play games

here is a screenshots of the task manager

I tried to close it one by one by "end task" option but still, every time I open Firefox again these tabs or whatever they are are back and using memory more than any browser

Asked by s.l.o.o.o.m_92 1 year ago

Last reply by s.l.o.o.o.m_92 1 year ago

  • Archived

Stop annoying repetitive master password prompts

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime … (read more)

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime later, you could start using one again. Wow. Please. There are times when I do not want to enter the master word, even when going to sites for which I saved passwords. For one thing, I can leave my computer for a while, without having to restart Firefox, lest someone has access to all my sites. But the prompt -master password "required"- comes back again and again. It can be ignored, and I can go to any site and log in (it's not really "required"), but the prompt comes back, again and again. You've received several complaints about this. Please, why can't you do the simple programing task of an option the user can select, saying "don't ask again (until you restart Firefox)."

Thank you.

p.s. if you can't manage that, please change the existing prompt to more honestly read: "Enter your master password. Firefox thinks you're an idiot for not entering your master password, so even though it's not strictly required to sign in to web sites, we're going to ask you again and again, unless you go the trouble of stopping use of master word and then the trouble to restart it. Because that's how Firefox works, and our programmers don't know how, or we don't care enough, to give you the option to suspend this prompt."

Asked by Rick Kane 1 year ago

Last reply by Mario 1 year ago

  • Archived

troubleshoot mode broken

Firefox 102.0.1 (Arch and Slackware 15) Normal mode working fine no major complaints. However, Troubleshoot Mode is broken. Arch: Browser goes to restart in safe mode. … (read more)

Firefox 102.0.1 (Arch and Slackware 15)

Normal mode working fine no major complaints. However, Troubleshoot Mode is broken.

Arch: Browser goes to restart in safe mode. The window opens but no pages will load (local or remote). It looks like it is going through the motion (circular animation) but nothing ever loads. I have to get out of Troubleshoot Mode for pages to start loading.

Slackware: Browser goes to restart in safe mode but nothing else happens. No window opens. KSysGuard shows Firefox running with memory usage blank. I have to end process from KSysGuard.

Using DNS over HTTPS ADGuard and Don’t enable HTTPS-Only Mode

Arch: I tried using a new profile, refreshing Firefox, uninstalling and re-installing Firefox but the issue still occurs.

In Firefox I do log in to my account and sync in both Slackware and Arch.

Any thoughts? I can't seem to figure out why Troubleshoot Mode is not working. It was working. I just noticed it was not working anymore yesterday.

Tried downgrading Firefox to 101.0.1 and starting with a new profile but Troubleshoot Mode still did not work.

I'm not seeing any error messages in dmesg and I'm out of ideas.

Thanks

Asked by alpha.omega.cab 1 year ago

Last reply by alpha.omega.cab 1 year ago