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Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (read more)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Asked by Alex.ahl 5 days ago

Last reply by Bradforth 1 day ago

500 Server Error

Yesterday I synced Firefox desktop to iPhone 13 and iPad 11. I created an account. The syncing worked. Today I tried to access one specific website and got this message… (read more)

Yesterday I synced Firefox desktop to iPhone 13 and iPad 11. I created an account. The syncing worked.

Today I tried to access one specific website and got this message: "500 server error. Oops. Sorry. Your request could not be carried out because of an error. Please log out and sign in again". That didn't work.

I tried accessing other websites within Firefox desktop Version # 140.04 64 bit. They do work.

I don't know if this service error is something within Firefox or within Windows 10 latest update, or something else. I've reviewed system Administrative Events and there are numerous notes for 7/18/25. Many say "Distributed COM" some are Service control manager, many entries "Device setup manager". I have photos of several screens.

I've deleted cache and history (I use private Mozilla). I've restarted the laptop PC twice. No change to that website access. I used troubleshooting and that didn't help at all.

Please help diagnose where the problem is and how to fix it if the source is my computer. If it's a server problem please advise. Thank you. JHL

Asked by jhloeb28 1 day ago

Last reply by Paul 1 day ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Lost Tabs due to opening a new window

Hi Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this o… (read more)

Hi

Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this one tab, so i have lost all my previously opened tabs. Is there a way to get those back?

Thank you very much. Dimitris

Asked by Dimitris X 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Primary Password

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combination… (read more)

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combinations that could be close to the one I was inputting. Can I uninsall Firefox and reset the password?

Asked by DR Roel 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

When synchronizing, all data did not transfer

I cleaned the AppData folder to speed up the computer, then it turned out that there were Mozilla files, which threw away all my data form browser. I synced the browser d… (read more)

I cleaned the AppData folder to speed up the computer, then it turned out that there were Mozilla files, which threw away all my data form browser. I synced the browser data on the phone, but it didn't transfer everything (history and login data missing). What to do to have my passwords again on the computer?

Asked by karwatnoemi 1 day ago

Last reply by Bradforth 1 day ago

Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (read more)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Asked by 2475575371 2 days ago

Last reply by Paul 1 day ago

Bookmarks and new tabs

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which ma… (read more)

When using the new version of Firefox, I found that bookmarks only appeared in new tabs. Once I opened other web pages, there were no bookmarks above the screen, which made me feel inconvenient. Previously, the new tabs could also be customized, but now they can only be blank or the default pages of Firefox. So, can the new version of Firefox solve these problems? Or which of the older versions of Firefox can still meet my requirements?

Asked by 2475575371 1 day ago

Last reply by Paul 1 day ago

No audio

No matter what settings I change, I still can't get audio to play from Firefox. I can use other browsers and get audio so I know it’s not my computer. I’ve even tried to … (read more)

No matter what settings I change, I still can't get audio to play from Firefox. I can use other browsers and get audio so I know it’s not my computer. I’ve even tried to uninstall firefox and install the newest version with no luck on getting my audio issue resolved. If anyone has any advice for me, it’d be greatly appreciated

Asked by lugoedward31 1 day ago

Last reply by jonzn4SUSE 1 day ago

Back up old bookmarks and saved data

Hi I need help as my Firefox browser got uninstalled this morning I had to reinstall and all my saved data has disappeared, Please help retrieve old mozilla firefox da… (read more)

Hi I need help as my Firefox browser got uninstalled this morning I had to reinstall and all my saved data has disappeared,

Please help retrieve old mozilla firefox data.

Asked by komal chugh 1 day ago

Last reply by Paul 1 day ago

Websites not working with Firefox but work with Chrome and DuckDuckGo

I like Firefox - it's been my default browser for a long time. But I am getting REALLY tired of websites not working with Firefox but working with Chrome (which I hate) … (read more)

I like Firefox - it's been my default browser for a long time. But I am getting REALLY tired of websites not working with Firefox but working with Chrome (which I hate) and now DuckDuckGo. Specifically, federal government websites like Social Security, Id.Me, and I.R.S DONT WORK WITH FIREFOX!!! Also California DMV. Now I'm even having problems with commercial sites like Outdoorsy.com! I shouldn't have to switch but I'm getting real close to just abandoning Firefox. I will also add that the number of times I have to download a new version, then delete my session, let it load, and then use history to restore previous session is also VERY ANNOYING!!!

Asked by samrosedc 1 day ago

Last reply by jordanphillips0111 1 day ago

Bug Report for Mozilla Team About Gmail PDF Reader: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it, thank you very much.

Bug Report for Mozilla Team: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it… (read more)

Bug Report for Mozilla Team: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it, thank you very much.

Asked by nequialejo 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Where can I find Firefox Relay Dashboard in settings on my computer.

I suspect Firefox Relay is not allowing me to sign into a site on the internet. Following instructions I put the Relay Dashboard in my Firefox Settings or so I thought. … (read more)

I suspect Firefox Relay is not allowing me to sign into a site on the internet. Following instructions I put the Relay Dashboard in my Firefox Settings or so I thought. How do I locate it?

Asked by pjschroder 2 days ago

Last reply by Paul 2 days ago