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How much longer will the 15 minute updates that started well over an hour go on? I need my extensions back

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well … (read more)

How much longer will Firefox be down due to server updates on Mozilla.org? ALL of my extensions are disabled for that NLT 15 minute update that's been going on for well over an hour (I know, because my extensions are still disabled and have not yet reset themselves---Mozilla crapping them out, Mozilla returns them to my setup---to the way I had them configured. Specifically, the ones I'm missing the most right now are Tab Sidebar, Tiled Tab Groups, and whichever one(s) make bookmarks/new tabs open in a NEW tab, not clobbering a tab that is currently in use. I did that to open Duck Duck Go a minute ago, and had to re-write this whole support question because, for some reason, Duck Duck Go opened up in this ACTIVELY IN USE tab instead of a new tab. And not only that, it wiped the contents of this support chat window. Sorry, but that is totally UNSAT.

Thanks, jim74, [edited] @jdgblogs.com (which needs to change to [edited] @jstrack,net---how do I do that?), Firefox ESR 91.5.1esr on Slackware v. 15.

Asked by jim174 4 days ago

Answered by jim174 2 days ago

  • Solved

All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (read more)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Asked by Greg Stanford 1 week ago

Answered by Greg Stanford 2 days ago

  • Solved

Customize New Tab with a local HTML file after Firefox 136

Hello, I wanted to customize my Firefox new tab with a local HTML file, such as "/path/to/my/index.html". It was possible to use this workaround: https://github.com/Jang… (read more)

Hello,

I wanted to customize my Firefox new tab with a local HTML file, such as "/path/to/my/index.html". It was possible to use this workaround: https://github.com/Jangsoodlor/Firefox-New-Tab-Config/tree/main https://github.com/Jangsoodlor/Firefox-New-Tab-Config/tree/main

Which implied a configuration file (sometimes named "autoconfig.cfg", "firefox.cfg", "local-settings.cfg" depending on the guide since the name is arbitrary) with javascript code. In the new Firefox 136, this code fails to execute due to a new API being used.

If you want to customize your new tab, follow the previous guide, but on the configuration file write this code instead:

// My new tab
try {
  const ff = {};
  ChromeUtils.defineESModuleGetters(ff, {AboutNewTab: "resource:///modules/AboutNewTab.sys.mjs"});
  ff.AboutNewTab.newTabURL = 'file:///path/to/my/index.html';
} catch (e) {ChromeUtils.reportError(e);}

Note that the file must start with a comment

Adapting the "/path/to/my/index.html" to your needs.

Thanks to @mkaply (github) on this thread https://github.com/mozilla/policy-templates/discussions/1190 for the new API method.

I post this here in case someone has the same issue, because is quite recent and hard to find on the internet.

Asked by LluisE 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

On Startup FF makes TCP connections to inappropriate website

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have thi… (read more)

I was tracing some network activity for an unrelated issue and noticed that when FF starts up it immediately makes multiple TCP connections to livejasmin.com. I have this site blocked by the Windows Firewall and have the host file direct it to 127.0.0.1 so nothing is actually going in or out, but why is FF doing this and how can I fix whatever was done to enable this happening?

I have cleared all cookies and cache, and disabled all addons, and even started in safe mode, but regardless of what I do the very 1st connections that FF makes are always to livejasmin.com, which is obviously not a legit place for FF to be doing any of its routine updates or optimization tasks. My home page is https://google.com and the livejasmin.com connections appear before the 1st attempt to connect to google so this is clearly something malicious that found a way to get into FF early in the startup process.

I have also run 2 different scans tools on the entire computer and both found nothing. I have reviewed all the running processes and do not see anything suspicious either. I do not see this issue with Chrome or Edge, just FF which is my primary browser. All browsers are updated to the latest version as well as the WIN10 OS.

I have also removed my profile and started FF up without the profile, and I noticed the livejasmin.com connections again while the FF "your profile cannot be found" error message popped up. When I had FF make a new profile and set it as the default the same connections to livejasmin.com were made when I restarted FF with the new profile. So it is not tied to my profile.

Asked by firefox3080 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

video screen is missing

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my… (read more)

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my mouse cursor on it on the start page, the little video wont play the preview. no video player at all. anywhere.

Asked by sassybakka 3 days ago

Answered by sassybakka 3 days ago

  • Solved

unwanted site opens every first start of mozilla after PC has been reloaded.

Hi, unwanted site opens every first start of mozilla after PC has been reloaded. the site is: „www.url-advertisement.org” I've scaned with malwarebytes, did a refresh o… (read more)

Hi, unwanted site opens every first start of mozilla after PC has been reloaded.

the site is: „www.url-advertisement.org

I've scaned with malwarebytes, did a refresh of mozilla browser

Asked by mateusz.sofinski 4 days ago

Answered by mateusz.sofinski 4 days ago

  • Solved

FF on Mac: Control+Enter used to complete the address bar entry with .com

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (read more)

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

Asked by I i 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

Cannot open an URL (which Chrome shows)

Hello, I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE The same URL opens in Chrome and… (read more)

Hello,

I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE

The same URL opens in Chrome and shows no sign of a security problem, as far as I can see (Chrome info attached).

What could be the cause? Firefox being to strict or Chrome just too relaxed?

Thanks in advance.

Asked by it-servicedesk 4 days ago

Answered by TyDraniu 4 days ago

  • Solved

Add-ons disabled on ESR >115.13+

Firefox says versions earlier than 115.13 will be impacted by the certificate expiration. I've updated to 115.21 My add-ons are still disabled. https://support.mozilla.or… (read more)

Firefox says versions earlier than 115.13 will be impacted by the certificate expiration. I've updated to 115.21 My add-ons are still disabled. https://support.mozilla.org/en-US/kb/root-certificate-expiration

It seems many don't know or haven't noticed but merely running an esr branch (rather than a developer edition) will also give you the option to enable add-ons with expired certifications via about:config.

Anyway, the "legit" way isn't working.

Asked by neijyry 6 days ago

Answered by jscher2000 - Support Volunteer 6 days ago

  • Solved

"Refresh Firefox" freezes my computer

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently a… (read more)

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently all my extensions became disabled. I'm now also unable to install any extension because it says "Installation aborted because the add-on appears to be corrupt". I found some instructions on Mozilla website about deleting compatibility.ini and extensions folder, but it didn't solve the issue. Now I'm stuck and confused as I suspect some of the extension files that should be in my Profile folder may not be there.

The simplest solution in this case would be to use the "Refresh Firefox" option which resets everything to default settings, but every time I do it my computer freezes until rebooted. Uninstalling and reinstalling manually is also not the way to go, because it retains all the settings.

I've tried installing the standard Firefox browser (v. 119) alongside the Developer Edition but the same issue is there as well.

I'm looking for an alternative way to get a clean Firefox install, so I can fix my extensions.

Additional info: - Your system specs? Windows 10 64-bit, 4 GB RAM, Pentium Dual-core, no GPU - Hardware acceleration? Disabled. - Using any mods? Yes, two. Geckium for Firefox, which always works fine. The recent issue started when I played around with Revert8Plus, but it initially worked without issues.

Asked by John Glesby 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

moz-extension entries in password list

I have a new e-mail address, so I'm updating all the entries in my about:logins list of passwords. There are a couple of moz-extension entries with very long codes as par… (read more)

I have a new e-mail address, so I'm updating all the entries in my about:logins list of passwords. There are a couple of moz-extension entries with very long codes as part of the name. When I click on these in the left-hand column, it appears in the main part of the window where I can edit or remove it. For regular website entries I can click on the link to take me to the site, but with the moz-extension entries I can't do that. Can these be deleted? Thanks!

Asked by jayhutchison 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

firefox crashing constantly tabs any help to fix would be welcomed

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to … (read more)

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Asked by hoobstanke 2 weeks ago

Answered by hoobstanke 2 weeks ago