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typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Asked by mike741 4 days ago

Last reply by mike741 8 hours ago

Bluetooth Sound

For a few weeks now, the bluetooth sound drops out or will not connect, the screen freezes and says Firefox is not responding, the screen buffers for a while. V annoying … (read more)

For a few weeks now, the bluetooth sound drops out or will not connect, the screen freezes and says Firefox is not responding, the screen buffers for a while. V annoying and only when connecting bluetooth sound. Have tried with two different brand speakers, same thing happens. The bluetooth keyboard does not drop out at all, ever. Image is while listening to a TV series on Hulu~

Asked by psitutor 10 hours ago

I would like to delete all my dumb comments but don't know how

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted. If you can please delete them for… (read more)

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted.

If you can please delete them for me.

Dennis Coleman decnexus7hd@gmail.com

Asked by Dennis 11 hours ago

Fix "The bookmarks and history system will not be functional" error message

Hello, "The bookmarks and history system will not be functional" error message has suddenly appeared in just the past couple of days on my new DELL Inspiron 15 3535 with… (read more)

Hello,

"The bookmarks and history system will not be functional" error message has suddenly appeared in just the past couple of days on my new DELL Inspiron 15 3535 with Windows 11. I have followed the first few items on the Mozilla Support page that comes up as soon as the initial Firefox opening page appears and that has not corrected the problem.

I have tried to follow the next few steps but can't really find what it calls for because I don't understand what it's talking about. I am not of the tech generation and do not speak the tech language. Most of the terms in there I do not know what or where they are on the laptop.

Is there anybody who could help me saw through the terminology and give me some ideas on how to simply solve my problem? All I really want to do is get to where my bookmarks are hidden and put them back in place where I can use them again.

Thank you in advance for any help anybody might have.

Kind Regards, Tom B.

Asked by tommarie03 11 hours ago

Wrong IP address location and very slow download/upload speed.

I have Firefox on two Apple devices- IP address location and speed is fine on one but IP address on the other is nowhere near where I live and the processing speed is ve… (read more)

I have Firefox on two Apple devices- IP address location and speed is fine on one but IP address on the other is nowhere near where I live and the processing speed is very slow.This IP address appears blocked on some sites. I am not operating a VPN. Safari on the same machine works fine, with correct location and good speed. I have tried all the Fixes that I can find on line without success. Firefox is up to date.

Asked by daveandrosie.hall 13 hours ago

Can't delete history

I can't delete history. I know how to do it (ie menu, click "clear recent history" etc etc) but it just doesn't do it. I've uninstalled Firefox and taken the option to "… (read more)

I can't delete history. I know how to do it (ie menu, click "clear recent history" etc etc) but it just doesn't do it. I've uninstalled Firefox and taken the option to "refresh" instead of reinstall. Didn't work. Uninstalled it again. In the reinstallation I asked that it NOT import my settings etc but it did it anyway. Back came Firefox, complete with my history! I just can't get a fresh start. With regret, I'm starting to use a different browser. I dislike doing that but at present I have no choice. Whenever I use Firefox, I just clutter up the place and can't get rid of history.

Asked by rlbrown58 13 hours ago

How to update password on 2nd email when signing in at 1st email.account in browser Firefox?

Dec. 08 2025 08:28.am hk P3660 rbe...hN Good day, Windows 11pro 25H2 signing in at 1st email.account in browser Firefox. Synchronizing well. How to update a password… (read more)

Dec. 08 2025 08:28.am hk P3660 rbe...hN

Good day,

Windows 11pro 25H2 signing in at 1st email.account in browser Firefox. Synchronizing well. How to update a password for the 2nd email this time?

Browser shown none 2nd Email while adding it the 2nd email to profile -> "already existing"?

Happy Holiday

Sincerely aa321123@netvigator.com Li HUANG

Asked by Li HUANG 13 hours ago

Vanished bookmark links

I went away for a week, and during that time my iMac (apple desktop) turned off. When I rebooted it last night, Firefox loaded at the start as it has for years, but ALL o… (read more)

I went away for a week, and during that time my iMac (apple desktop) turned off. When I rebooted it last night, Firefox loaded at the start as it has for years, but ALL of my bookmarks and activity history was gone. I've been collecting those bookmarks for nineteen years, and while there's a lot of useless stuff I've collected over the years, some of it is very important.

Please help.

Asked by whatsmacksaid 14 hours ago

Last reply by whatsmacksaid 14 hours ago

Making tabs and bookmarks larger

I just moved to a new computer. Still using the latest version of Firefox (145.x). But of course I have a much higher rez screen. So I'm looking at many more bookmarks ac… (read more)

I just moved to a new computer. Still using the latest version of Firefox (145.x). But of course I have a much higher rez screen. So I'm looking at many more bookmarks across the menu bar, and they are all very small. As are the tabs at the top of the window. I can not find a way to make these larger in Settings. Grok tells me to work with CSS in the profiles folder, but that doesn't seem to work. (And I bet that every time a new version came out, I'd have to move or remake that CSS file and/or folder.) Is this just the way it is on the high-rez screen, or can someone point me to a solution?

Asked by robow1 14 hours ago

Online Payments

I cannot complete an online payment from a checking account on firefox. I get to the point where it says submit payment and it always kicks me back to the same screen. … (read more)

I cannot complete an online payment from a checking account on firefox. I get to the point where it says submit payment and it always kicks me back to the same screen. I have to change browsers to complete the payment. Is there a setting that is preventing me from completing the payment?

Asked by seayhomes 14 hours ago

"Move Focus To Next Window" keyboard shortcut behavior on OSX Tahoe (26.1)

Recently, I've found that the OSX keyboard shortcut for focusing the next window in the current application ("Move Focus To Next Window" in System Settings) has changed i… (read more)

Recently, I've found that the OSX keyboard shortcut for focusing the next window in the current application ("Move Focus To Next Window" in System Settings) has changed its behavior. Pressing [cmd + `] will only cycle Firefox's windows until it reaches what seems to be the "end" of the current list of windows open. After this, I have to press [SHIFT+ cmd + `] to go backwards through the list of windows to re-focus any of the other windows.

Before, the behavior was such that I could just repeatedly press [cmd + `] and Firefox would infinitely cycle through all open windows, no shift key needed.

I haven't been able to reproduce this changed behavior in any other applications. Testing this in others (Finder, Safari, etc.) yields the cycling behavior instead of making me reverse the direction with shift to get back to the previous windows.

This is tied to the operating system's command. If I remap the keystroke to something else in system settings, I still need to use the shift key with it in Firefox once I reach the last open window.

Is there a way to get the old cycling behavior back? I find the key command with the shift key to be much less ergonomic.

Asked by melchi.jacob 15 hours ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 4 months ago

Last reply by jscher2000 - Support Volunteer 16 hours ago