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every extensions says "Installation aborted because the add-on appears to be corrupt."

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox… (read more)

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox.

Asked by mzucke35yt 4 months ago

Last reply by TyDraniu 3 months ago

add adobe as an extension?

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyon… (read more)

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

Asked by Michael Kelley 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

PIN EXTENSION TO TOOLBAR

I haven't added a new extension in quite a while and can't remember how to pin it to the toolbar. I've tried clicking on settings and the ... icon, with the extension bo… (read more)

I haven't added a new extension in quite a while and can't remember how to pin it to the toolbar. I've tried clicking on settings and the ... icon, with the extension both open and closed, but can't find "Pin to Toolbar" anywhere. Can someone refresh my memory?

Asked by Red in Denver 5 months ago

Last reply by Agent virtuel 1 month ago

Sidebar ChatGPT; Send message using keyboard?

Hi, I am enjoying the new sidebar with ChatGPT but having a small issue due to Enter being new line rather than send message. At the moment I have not found a keyboard k… (read more)

Hi,

I am enjoying the new sidebar with ChatGPT but having a small issue due to Enter being new line rather than send message. At the moment I have not found a keyboard key / combination to send a message and instead have to use my mouse to click send.

I would like to suggest an option to have either Enter being send message and Shift + Enter being new line, or the reverse of Enter is new line and Shift Enter is send message.

If there is a way to send a message using keyboard then please let me know.

Thanks,

Asked by michaeld1992 4 months ago

Last reply by Balázs Meskó 4 months ago

Don't want searches to use ai

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my w… (read more)

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my web browser searches are not under the control of firefox, but for privacy and security I kill cookies when I end browsing sessions. So I am not staying logged in to search engines when I finish my sessions, and setting my preferences to 'no ai assist' on DDG doesn't last session to session because the search engine defaults to 'ai assist' searches now, as does google.

Are there any search engines that do not use ai?

Has anyone written an extension/add-on to FF that would add 'minus ai' to all my searches no matter what browser I use? Or otherwise indicate to search engines that I do not want ai-assisted summaries period?

We've got various privacy options built into FF--this is why it is my preference always--and it would be LOVELY to have a 'no ai' option too.

Asked by Foxfree99 3 days ago

Last reply by Agent virtuel 2 days ago

Add-on's disabled/greyed out

Hi there all! I have been using these Add-on's for years and suddenly this week they 'dropped off' - note the greyed out ones that no longer work. I did report the add o… (read more)

Hi there all!

I have been using these Add-on's for years and suddenly this week they 'dropped off' - note the greyed out ones that no longer work. I did report the add on's via the button inside to the developers as potentially broken but I'm not sure how I would hear anything back from them about that. After about 4-5 days now they are still not working. I'm unsure why they are greyed out, and the others are not - why these stopped working and the others ok. Here are the screen shots of the ones I'm referring to! They were *VERY GOOD* add on's! I would super love them back.

If you have any advice please let me know.

Thank you.

Asked by Emily Ember 5 months ago

Last reply by Denys 5 months ago

Urban VPN free

Good afternoon, I am trying to install UrbanVPN free on my firefox browser but it tells me that I can't have the extension. Can you please help. Kind regards. Greg. … (read more)

Good afternoon,

I am trying to install UrbanVPN free on my firefox browser but it tells me that I can't have the extension.

Can you please help.

Kind regards.

Greg.

Asked by gregboy 5 months ago

Last reply by jonzn4SUSE 5 months ago

Read Aloud Charge

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not a… (read more)

Read Aloud charged me $25.00 on 5/31/25, but I did Not subscribe to this feature. And when I open my Firefox browser to I see where I can add this feature, but have not as I do not need it.

I called the phone number listed on my American Express charge, but it states "this number is not in service." Also, I visited the website, and it looks like a phishing shell that first asks for my credit card number to 'look-up' the charge. No way!!

I'm disputing this charge with the AmEx, but you may want to be aware of this issue. My office does not allow us to use Firefox, and now I see why.

Before I uninstall Firefox, I'm removing all credit card history from the background.

Asked by A. Young 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Need to adjust setting for extension "KDSpy"

I am installing an extension I trust, called KDSpy, to help me see which books are selling well on KDP Kindle Direct Publishing. How can I go back to click the box "run… (read more)

I am installing an extension I trust, called KDSpy, to help me see which books are selling well on KDP Kindle Direct Publishing. How can I go back to click the box "run on private browser" for incognito browsing?

Asked by eve19 5 months ago

Last reply by Mark 5 months ago

Ai chatbox +history. Problem (chatgpt)

i had sidebar with a temp gpt chat, needed an url from my history, clicked ctrl-h and well my sidebar history opens, then i click back to the aichatbot and my chat is em… (read more)

i had sidebar with a temp gpt chat, needed an url from my history, clicked ctrl-h and well my sidebar history opens, then i click back to the aichatbot and my chat is empty , i know it was temporary chat, but i did not expected to loose it by opening history.

Can i change the behavior ?

Asked by Tarantula 5 months ago

Last reply by TyDraniu 5 months ago

OLDER BROWSERS, OLDER MACHINES

OK, for me, this has always been the 'go to' browser of choice.... until recently...!! I've tried a whole heap of browsers, some open-source derivatives, some based on … (read more)

OK, for me, this has always been the 'go to' browser of choice.... until recently...!! I've tried a whole heap of browsers, some open-source derivatives, some based on gecko, you name it, I've tried it.... for Mac and for Windows, although I won't put some of those tripe PC ones on my beloved Mac, and there in lies the problem...!! My Mac Pro is a 17yr old quad which is still quick by today's standard and I run El Capitan as it won't upgrade anymore, running Firefox v78... I don't it to be running the most up to date b'cos I'm not doing anything special to warrant getting t'morrow's browser today.... my problem is.... some of the extension which made this browser run faster have been stopped due to verification issues...!! How did these extensions make to the Add-ons if they were never verified in the first place as they were in use for a while before use was halted...!! Now, I get stupid pop-ups randomly, along with salacious material asking my to join suggestive websites and worse, some of which bounce to 'other' websites when you try to delete them...!! Do you not have ways of verifying these extension before they hit the Add-ons page...?

Asked by SCHILLACI 90 PROFESSORE 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago