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  • Archived

The ESR was downloaded and installed and the firefox browser is not recognizing it. How can I make it work?

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and … (read more)

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and created a new profile and the ESR extension is still not working.

Asked by cltuma 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

How can I use unity web player in firefox 60?

Hello, I want to use unity web player and cannot seem to get it to work with Firefox 60, and cannot download Firefox 52 ESR to use it with an older version. Can you pleas… (read more)

Hello, I want to use unity web player and cannot seem to get it to work with Firefox 60, and cannot download Firefox 52 ESR to use it with an older version. Can you please tell me how to use unity web player on Firefox 60, or provide a download link to Firefox 52 ESR, this link will not work: https://www.mozilla.org/en-US/firefox/organizations/all/ I can only download ESR for Firefox 60, and unity web player does not show up in about:addons plugins section. Thanks

Asked by ajax146 2 years ago

Last reply by James 2 years ago

  • Archived

Recent versions of Firefox not working properly under Linux (Ubuntu 14.04) when $HOME is a NFS mounted file system

I am managing a group of network booted Ubuntu 14.04 workstations at a small town (public) library and the current version of Firefox for Ubuntu 14.04 crashes. The machi… (read more)

I am managing a group of network booted Ubuntu 14.04 workstations at a small town (public) library and the current version of Firefox for Ubuntu 14.04 crashes. The machine have all of the file systems NFS mounted. Installing an older version (Firefox 52.6.0 ESR) works however. The new version of Firefox works just fine on the pair library owned laptops, that also run Ubuntu 14.04, but the laptops are self-contained -- they boot off their local disks. Why is this? I have pretty much determined that the only definable issue is that the network booted machines are using NFS for their file systems. No, the workstations are not sharing logins -- each machine auto-logins to a *different* user, each with their own *separate* $HOME directory and they are *not* trying to share firefox configuration trees ($HOME/.mozilla/firefox/...). But all of these directories are NFS mounted. Oh, the server for the /home file system is running CentOS 6.

Asked by RobertHeller 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox causing BSOD Win 10 Pro X64

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Scree… (read more)

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Screens. When I look at the memory dump files, I see that the faulting application is Firefox. Can somebody assist me with this file and offer some insight into how I can circumvent further disasters?

I do have the memory.dmp file. Can I share it?

Asked by donnyc 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Changing the default channel-prefs.js

Hi, i have been given task to change config for Mozilla ESR users in our company. I'm trying to change the value "security.enterprise_roots.enabled" which is disabled by … (read more)

Hi,

i have been given task to change config for Mozilla ESR users in our company. I'm trying to change the value "security.enterprise_roots.enabled" which is disabled by default in update channel "esr". Is it safe to push (mass copy) new file "channel-prefs.js" with modified preference or there is another way?

pref("app.update.channel", "esr"); /* extra code */ pref("security.enterprise_roots.enabled", true);

Asked by igic 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox crahes on large and long xml download

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a … (read more)

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a new window/tab is opened with the download URL and is loading for a long time. Than Firefox crashes: "Gah. Your tab just crashed."

How do I get info what the problem is? Is the file to big for the XML renderer? Or any other?

Asked by Paul.FE 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why Does Firefox Freeze When I Try to Log into my Lloyds Bank Online account.

In the last few days (not sure exactly when) I have been unable to log on to my online bank account. Firefox freezes so I can't put my password into the relevant box. Plu… (read more)

In the last few days (not sure exactly when) I have been unable to log on to my online bank account. Firefox freezes so I can't put my password into the relevant box. Plus none of the 'buttons' on Firefox will operate - file, edit etc. I have version 60.5.2. Firefox works fine on all other websites. I have tried emptying cache and deleting browsing history. I can access the online site with other browsers. Any ideas on how I can use Firefox to access my account

Thanks

Asked by Bluemoontgh 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Nothing happens when I click on website email links.

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails… (read more)

Recently, despite making no changes to Mozilla Firefox software, I lost the ability to use email links on websites. It is not website-specific and I can still send emails through AOL Mail. What could have caused this and how do I fix it?

Asked by Andrea 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How to reverse unwanted/unexpected changes from ESR version update.

I run Win7 x 64 Home with IE11 and have also been using a Firefox ESR version for years; I don't remember which version of it I had recently. For the last few days, Firef… (read more)

I run Win7 x 64 Home with IE11 and have also been using a Firefox ESR version for years; I don't remember which version of it I had recently. For the last few days, Firefox had been 'overusing my Cpu' so when an update was announced today, I clicked the "What's New" button. Getting no information in the new tab, I foolishly updated anyway and got darkened tabs and changes to the address bar, things such as moving the reload button. I tried unsuccessfully to revert to an earlier 52.9 version and finally to this 60.0.1 version, but the changes remain. FWIW, I don't remember seeing any versions between those two, Anyway, I assume these changes aren't something normally adjustable in the Options, and don't see well enough to want to search everywhere for a solution. Can anyone shed some light on this matter, specifically explaining how to revert to the earlier format?

Below is a snip of the top of my page and a bit of the desktop on the left, the page showing the darkened tabs.

Asked by GreyFox 2 years ago

Last reply by James 2 years ago

  • Archived

Firefox crashes

I'm getting a series of crashes of Firefox (I have the latest version) ever since I mistakenly "upgraded" to Windows 10. Windows 8.1 was working absolutely fine, what wa… (read more)

I'm getting a series of crashes of Firefox (I have the latest version) ever since I mistakenly "upgraded" to Windows 10. Windows 8.1 was working absolutely fine, what was I thinking??? Anyway, I'm getting crashes and then Firefox offers to restore where I was but then cannot do so. I followed the instructions on getting the Report ID

bp-e3a6676d-d2c3-436b-985b-534b52150819

Asked by Hanoch 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (read more)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 10 months ago

Last reply by cor-el 10 months ago

  • Archived

When I click on the Downloads button, Firefox crashes

I have got Firefox 52.6 ESR and when I click on the Download button sometimes Firefox crashes and even the whole desktop enviroment do it, too and I have the only choice … (read more)

I have got Firefox 52.6 ESR and when I click on the Download button sometimes Firefox crashes and even the whole desktop enviroment do it, too and I have the only choice to close everything.

Asked by jgl6174 3 years ago

Last reply by cor-el 3 years ago

  • Archived

How do I re-install ESR 52.9 on a Mac? I never wanted this new 60 ESR, and I need the old add-on behavior.

Simple. I had Firefox ESR 52.9, along with some add-ons that will not work in 55+. I thought I had disabled automatic updates. But to my surprise, I got updated to 60. I … (read more)

Simple. I had Firefox ESR 52.9, along with some add-ons that will not work in 55+.

I thought I had disabled automatic updates. But to my surprise, I got updated to 60.

I don't like what I am seeing. My system has a standard of dark text (preferably black) on light background (normally white, light gray if not active), and you are basically forcing a dark theme even in the daytime, even if gray on black is hard to read, even if my monitor cannot go up to "bright" in a short space/pixel count.

I don't like the ultra-tiny little icons for the new tab page (I do like being able to see more sites; the old one capped at about 54 sites no matter what settings I chose). I don't like the new "hidden menu" that is appropriate for touch screens that doesn't respond to keyboard (control F2 on Mac, alt-space on Windows).

I don't like the look at some of my add-ons have changed to. I don't run a touchscreen tablets, and I don't want my computer to be forced to use a browser that pretends that it is.

I don't like that the new Firefox basically forces pocket on me. I don't like pocket, I don't trust its terms of service/privacy policy, I don't like that Firefox/Mozilla has chosen to basically make it a first-class citizen even though it doesn't put my interests first and foremost. I don't like that Firefox has basically decided to say "whatever Google does, we will follow". I don't like that Firefox/Mozilla has abandoned its view of "what is best for the browser user", and gone to "whatever is best for the website".

Ideally, I would like to have ESR 52.9, as well as ESR 60.X, side-by-side. I would use 52 for 99% of what I do, and only switch to 60 for those sites that simply will not work at all in 52.

Ideally, the only difference would be the display of the websites. They would share the same history, they would share the same set of bookmarks, etc. There would be no loss of data when I move between one and the other.

I have a Time Machine backup. What do I need to do to get the old Firefox back, and prevent it from instantly auto updating back to the new junk? Including my old add-ons.

Asked by Keybounce 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

<button> with no label is not clickable

I am using 60.1.0esr and try to click on a <button> element where no text has been defined between <button></button>. Using 52.2.0 esr the button is cli… (read more)

I am using 60.1.0esr and try to click on a <button> element where no text has been defined between <button></button>. Using 52.2.0 esr the button is clickable. Do I miss something?

Asked by dioeus 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

Firefox still sluggish after following all recommended steps, including refresh

Hi everyone I've been struggling with a Firefox (v52.6) sluggishness problem for several months, and since in the meantime I tried all fixes I could find suggested in the… (read more)

Hi everyone

I've been struggling with a Firefox (v52.6) sluggishness problem for several months, and since in the meantime I tried all fixes I could find suggested in these pages, I thought to try and seek help in the forums.

Firefox is still usable, but resource-intensive pages (e.g. Facebook, Google Maps) are slow to respond, and often freeze the Firefox window (the no-response mouse cursor) for a few seconds. Meanwhile, the same pages (and the same amount of total load, i.e. open tabs) in Chrome produce normal performance, which suggests the sluggishness is a problem with Firefox rather than a performance issue with my PC, which is of decent specs (8GB RAM, i7 CPU).

Typically, Firefox becomes more sluggish the more it's been without a restart, and the memory resources it uses seem to grow proportionately. However, even when it's only using a few hundreds MB (after a restart), it's still quite sluggish, while Chrome, with a similar amount of memory used, is just fine. Likewise, when after a while the RAM consumed by Firefox/Chrome goes up to >1GB (not sure if this is in itself normal or not!), while Firefox is crawling, Chrome is still fast.

What I tried, which did not fix Firefox's sluggishness (or only did so for a short while):

- disable extensions one by one, and even all at once

- disable all plugins

- start Firefox in safe mode

- ultimately, I used the refresh function, and immediately afterwards Firefox seemed to be as fast as Chrome. I subsequently reinstalled all my addons (which include ABP, Zotero Connector, Classic Theme Restorer, NoScript) and settings. The next day, it seems my joy was shortlived, as Firefox is back to its usual sluggishness.


I would not want to migrate to Chrome unless I really cannot find a fix for this problem. Can anyone suggest more things I can try?

Thanks so much for any help.

Asked by longtalker 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Firefox tabs keep crashing

We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching thi… (read more)

We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching this in safe mode and the issue continues. Is there anything else we can do to troubleshoot this issue? or has anyone else experienced this issue?

We are experiencing a second issue where when we try sequencing Firefox with Adobe Flashplayer via AppV, the published application will not show the flash plugin in the firefox options screen. We can see that flashplayer has successfully installed within the AppV package but it seems to be failing to acknowledge the files in the browser. Has anyone experienced anything similar to this?

Thanks

Asked by Rhodri 6 months ago

Last reply by cor-el 6 months ago