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release 78.0

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004) … (read more)

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004)

Asked by Ultrhub 3 months ago

Last reply by Ultrhub 3 months ago

Logitech M325 Mouse and Bookmark menu

When I select "Show your Bookmarks (Crtl+Shift+H)" buy just clicking the icon, the main bookmark menu opens. I can move the cursor down the list. But if I try to use th… (read more)

When I select "Show your Bookmarks (Crtl+Shift+H)" buy just clicking the icon, the main bookmark menu opens. I can move the cursor down the list. But if I try to use the scroll wheel, as soon as the wheel moves, the bookmark menu list closes (disappears).

I like the small size of this particular mouse since this is my travel laptop.

I have tried all the Logitech SetPoint software mouse option with no luck.

Is there any appropriate about:config option that would affect the bookmark menu list?

Thanks

Firefox v78.0.1 and Logitech Setpoint 6.69.123

Asked by Roxie2401 3 months ago

Last reply by Roxie2401 3 months ago

https://www.doki.live/

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular… (read more)

The Doki Doki Live site won't load any live stream. I've tried Chrome, the old Edge, the new Edge and Brave. They all load everything with no problem, but that particular site on Firefox won't load up the live broadcasts, but will load a video there. I've refreshed the browser, uninstalled and reinstalled it and nothing works. I am using the latest version of 78.0.2

Asked by Bonobi 2 months ago

Last reply by FredMcD 2 months ago

Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (read more)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 2 months ago

Last reply by FredMcD 2 months ago

  • Solved

Can Someone Guide Me About My Website Flora Terra Issue?

I have noticed that my Flora Terra Website (https://floraterraca.com) sometimes open perfectly but often not. Should I include some extra code to make it compatible? Rega… (read more)

I have noticed that my Flora Terra Website (https://floraterraca.com) sometimes open perfectly but often not.

Should I include some extra code to make it compatible?

Regards Usman

Asked by Arslan Goraya 3 months ago

Answered by Arslan Goraya 3 months ago

Some site cause my power led to lit up and the screen to blink but all is ok with chrome .

Lately ( maybe a month ) my screen started to act strangely when in the message center of Aliexpress . The power led in front of my lg 27ud58 lit up and the screen blinke… (read more)

Lately ( maybe a month ) my screen started to act strangely when in the message center of Aliexpress . The power led in front of my lg 27ud58 lit up and the screen blinked in repetition . The same thing occured when in other site with an interactive design . After making sure i was running with the latest drivers, i tested those site with chome and everything was fine . This problem imitate a faulty cable but why not in chrome ? I'm using Firefox 78.0.2 for Win7 .

Asked by micheldubois5 3 months ago

Last reply by micheldubois5 3 months ago

Updates are deactivated by system administrator

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user). Ever since, the browser options changed specifically: 1) In Help > About I ca… (read more)

Have updated to FF 79 yesterday on a private computer (with admin privileges on my user).

Ever since, the browser options changed specifically:

1) In Help > About I cannot trigger an update anymore as the button is replaced by the message "Updates are deactivated by system administrator"

2) In Settings it reads "The browser is administrated by your organization".

Never seen this.

On another computer with the same antivirus software FF updated to 79, no trouble. On yet another machine with Win Defender only also no trouble after update.

Malware & antivirus scans both come up empty. Removed and re-installed FF already to no avail.

On the troubled machine some big Win Update is not yet made available by Microsoft...

Somebody knows what is going on?

Asked by jam.shaheen 2 months ago

Last reply by Mike Kaply 2 months ago

Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (read more)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Asked by robert165 4 months ago

Last reply by FredMcD 4 months ago

How to download instalation files to TEMP folder and run

I would like to download .exe files to the TEMP folder and run them so they do not clutter up my downloads folder. Many of the programs that I use they require me to go t… (read more)

I would like to download .exe files to the TEMP folder and run them so they do not clutter up my downloads folder. Many of the programs that I use they require me to go to the website and download the new version, therefore I need to manually go in and delete the file. There was OpenDownloader² that is not supported anymore when Firefox was updated beyond version 57. https://docs.google.com/spreadsheets/d/1TFcEXMcKrwoIAECIVyBU0GPoSmRqZ7A0VBvqeKYVSww/edit#gid=0

I have done a ton of research and have not found any solutions that will work yet. I know Firefox does not officially support this for security reasons, but I know that Edge supports this. An extension will work, but I have yet to find one.

Does anyone have a solution that will work on the latest version of Firefox?

Asked by TJJP05 4 months ago

Last reply by Roland Tanglao 4 months ago

  • Solved

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 3 months ago

Answered by cor-el 3 months ago

Lost all extremely improtant data after forced Update - Please help

Hi, I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that… (read more)

Hi,

I was refraining myself to do any update of Firefox on Windows 10 PC for several months but yesterday I was so annoyed by pop up messages requesting me to update that I gave up and proceed with update... Then disaster happened: everything is lost. All my customized settings, all bookmarks that my life depend on, everything is lost. Please can someone help me survive...

I checked for FirefoxOLD folder if there is one (e.g. on Desktop) anywhere on hard drive of my PC but there isn't. All self done solutions I tried but failed produced around 15+ additional profiles because I had to delete ( * ) Profiles INI single file otherwise Firefox couldn't be opened due to error message. When I deleted INI, I was able to open firefox with LOST extremely important data. Every opening produced I believe 3 new profiles.


( * ) I still have them in Recycle bin.

I went to about:profiles and there are only two: the one being used (lost data) and one more. When I open "one more" profile in different browsers all my data is remaining to be gone.

Currently in total are 18 profiles in C:\Users\USERNAME\AppData\Roaming\Mozilla\Firefox\Profiles folder. At least 15 of them are from failed solution attempts. The thing that worries me the most is the single profile, out of other 3, that should had my data available. I used it as the only folder in "Profiles" folder. Then I used to run Firefox and data is missing even there. This particular profile that brought me the most of hopes is NOT available via about:configs and the thing that worried me the most inside the folder of particular profile that I guess should have the data is the fact that the folder is almost entirely empty. Only two files inside: search-metadata.json and times.json

Can someone please help me get my data back?

Please I had really important data but cannot recover it on my own :'-( oh my god...

Asked by Andrew 3 months ago

Last reply by FredMcD 3 months ago

Unable to load page - unable to obtain site identification status

I recently updated Firefox to 78.0.2 running on Ubuntu 18.04. After the update, I could no longer access my website. I emptied all the cookies, cache, history files and e… (read more)

I recently updated Firefox to 78.0.2 running on Ubuntu 18.04. After the update, I could no longer access my website. I emptied all the cookies, cache, history files and everything else and I still couldn't access the site.

I then upgraded Ubuntu to 20.04 with a brand new install that came with the same version of Firefox. I still can't access my website.

On a second computer also running Firefox 78.0.2 on Ubuntu 18.04 I can access my website with no problems. I can also access the website using Google Chrome and from my cell phone and tablets.

The computer on which I can access my website has the website's certificate permanently stored and I can view it from the site's page info. On the problem computer, there is no certificate stored. When I try to get the certificate, it times out with a message "Unable to obtain identification status for this site". No error page pops up and no other information is available.

Can anyone help out here?

Asked by wrknight 3 months ago

Last reply by wrknight 2 months ago

Firefox Crashes, Settings Change, and New Shortcuts Install on Desktop

I'm not certain who to turn to for support, but I'm starting here. I also can't tell if there is one sole cause of all of these issues or several, but please do your best… (read more)

I'm not certain who to turn to for support, but I'm starting here. I also can't tell if there is one sole cause of all of these issues or several, but please do your best to explain what's going on.

1-2 months ago, some strange things started happening with my computer repeatedly. Consistently, a command prompt would open unexpectedly, saying something about Chromium failing to update. I couldn't do anything with that program, so I just X'd it out, and maybe around a minute later Firefox would crash and restart. Once that happened, my Firefox home page would be set to Yahoo.com, and the default search engine would also be changed to Yahoo!. And on my desktop, shortcuts for Internet Explorer and Chromium would be added, and the shortcut for Chromium would be automatically pinned to my taskbar.

Windows Security would then notify me that it's blocked a threat, so I'd go to check it out and remove said threat. Every time, it;d say the blocked threat makes changes to browser settings without proper permission, and the blocked threat is called "sodecitot.exe", located in a filepath like c:\programdata\{5b729525-380e-6a38-89c28-8402d0dace36}\sodecitot.exe (just in case it's some obscure ID, I've swapped out those numbers and letters with random numbers and letters). Then Windows Security reports "Remediation incomplete" on the same threat, implying it attempted to restore itself. That letter and number folder name notably follows the same format as a bunch of folders which were last modified when I first turned on this computer on January 1, 2019.

I was getting a lot of such reports from Windows Security on very similar threats, having various different letters and numbers for their folder names, and I figured it was likely malware, so I made several full scans with MSERT, Malwarebytes, Windows Security, and Windows Defender Online Scan, all to no avail.

I don't even know why Internet Explorer is installed, but its files were last modified in February 2019, so I think it's just a shortcut that was added.

I'm not sure what Chromium is or why it's installed either. I tried to look it up to learn more about it but found nothing useful, and its executable looks like a blue version of Google Chrome's logo. Some parts of Chromium's installation were last modified in October 2019, but most of its files were modified just today.

Notably as well, when these problems started happening 1-2 months ago, there were two instances of all of my desktop shortcuts having weird visual issues, one being the little arrows on the shortcuts (which indicates it's a shortcut and not an actual file) being replaced with a X's, and a separate instance where the Audacity logo was over top every other shortcut for a few minutes.

With the same events happening today, a new error message opened, saying something about Windows Explorer attempting to load the C runtime library incorrectly (screenshot included).

I also considered turning to Mozilla, Google, and/or Microsoft support when this was originally happening, but then it suddenly stopped. I had a bunch of screenshots of some of the weirder things, but since nothing was happening for a while I deleted them. Now, 1-2 months later, it's starting right back up and I don't know why. I suspect it all links back to Chromium, but I'm not sure if I can just delete its files and call it quits, because I don't know if it's supposed to be there. It seems like something by Google, but I can't even confirm that.

So yeah. Any suggestions?


My computer has a Windows 10 operating system. Mozilla Firefox is installed and constantly open, used for entertainment. Google Chrome is installed and constantly open, used for work. Apparently, some part of Google Chrome's installation trips off Malwarebytes whenever I make a scan. Removing it causes Chrome to crash, and once I open it again that part is replaced. Usually, I just remove it so I don't miss any other threats, and then just restore my closed tabs. Audacity is installed and has a desktop shortcut. Internet Explorer is apparently installed, and there is no uninstall executable as far as I can tell. Whatever it is, Chromium seems to keep trying to install itself, with parts of it already existing on my computer.

Asked by jcclay1 2 months ago

Last reply by jcclay1 2 months ago

  • Solved

Laggy Firefox

I am facing two issues with Firefox. I am using Firefox on Macbook Pro 2017 with i7 processor and 16GB Ram, but after importing all my bookmarks from chrome its laggy lik… (read more)

I am facing two issues with Firefox. I am using Firefox on Macbook Pro 2017 with i7 processor and 16GB Ram, but after importing all my bookmarks from chrome its laggy like when i move mouse hover the bookmarks its animation response time is slow ie :- Moving cursor up and down the blue animation strip its bit delay comparatively mouse cursor movement.

Secondly i am having issue with YouTube, when i am double click on YouTube video to full-screen its give blank screen for a sec its bit annoying i think it need to fix.

Asked by Iqubal Singh 3 months ago

Answered by cor-el 3 months ago

Frequent Crashes - Follow-up

I received the following information from one of your team: Frequent Firefox Crashes cor-el Jul 20, 2020, 5:44:39 PM OK, I found one crash report from Firefox 78.0.2.… (read more)

I received the following information from one of your team: Frequent Firefox Crashes

cor-el Jul 20, 2020, 5:44:39 PM OK, I found one crash report from Firefox 78.0.2. • Firefox 78.0.2 Crash Report [@ RtlSizeHeap | NS_FaultTolerantHeap::APIHook_RtlFreeHeap ] bp-2544f95b-926b-4b8f-b0e1-6c9740200720 This crash report looks like related to the Windows block list for injected DLLs. Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. • https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

Since I am totally blind, I cannot run the computer in SAFE MODE because I won't have speech and screen reader to guide me through it. I do not have any sighted help at my beck and call to "mouse" things through for me. Perhaps when this social-distancing stuff relaxes a bit so that I can have someone from the Best Buy Geek Squad come here, that person might be able to go further in troubleshooting the crashes. IN THE MEANTIME, I'll have to GIVE UP ON FIREFOX and use another browser. In doing that, I mention again that THE CRASHES DO NOT OCCUR IN GOOGLE CHROME, BUT THEY DO IN FIREFOX! So for now, at least, I have to conclude that there is a Firefox issue which I won't be able to troubleshoot further unless I can get sighted help. Also, I note that running in SAFE MODE is a "testing process" on which I would have to somehow get back to the screen that caused the crashes. Most of the time, these crashes seem to be happening when I am trying to finalize a purchase and pay for an item. For now, at least, I AM STUMPED AND, QUITE RELUCTANTLY, GIVING UP ON FIREFOX FOR NOW, though I remain open to any further suggestions which I could carry out without sighted assistance.

Asked by Dave 3 months ago

Last reply by the-edmeister 2 months ago

Speed testers NOT showing the actual experience

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was… (read more)

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was invented and have even bought a Cisco router to host our own web site in the 1990s. I KNOW that the ISPs manage my connection speeds, router management software WILL be more capable than the Cisco router we managed ourselves!! I notice a similar profile of getting the speeds that are advertised at the start of a contract and then to throttle it as they add more customers to the same kit that they lease from OpenReach; increased latency! I also get OpenReach business notifications and know that the ISPs pay OpenReach for not only bandwidth that they use but also the electricity that powers them, OpenReach also charge for shit loads more but lets stick to the simples! ALL the ISPs deny ANY management function which is disengenuous to say the least!! There is a worrying trend in businesses to not only have no usable phone numbers (I had about eight BT numbers when we had the Cisco Router but NONE work anymore) due to the telephony shit that infests what laughly passes for customer service these days. {Thinks: Is there an undisclosed word limit to this field!?!?? I daren't hit return to go to a new para 'cause it might send like the excreble messaging systems which pass for comms in these benighted days!! My point for the designers of Firefox is: when I try to do "Speed test I can count up to FIVE seconds before a Ping is registered which is never more than a 100ms so that's bollocks! Then it doesn't matter how many tabs I have open (often shit loads) the speeds that I get are independant and even when I'm "listening" to radio articles that doesn't effect the results either! A GENUINE speed test should be built into Firefox don't ya think??

Asked by Joe Stoner 3 months ago

Last reply by Joe Stoner 3 months ago

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (read more)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 3 months ago

Last reply by Roland Tanglao 3 months ago

  • Solved

[Solved] Crash firefox. no Identifiant number

Hi, Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain. After the first lau… (read more)

Hi,

Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain.

After the first launch of firefox evrythings good, but after it become imposible to open the software. I try evrythings i can find on the firefox internet sites. delete cache, reinstall firefox, try others version...

i try to get the ID of the crash report in "%APPADATA%\Mozilla\Firefox\Crash Report\submitted" but the file name "submitted" doesn't appear. so, i sent you the message i could fing in the "events" file finded in "Crash Report".

I'm not sure if the informations a send you is the good one, so if you have any question, please ask them and if you needed tell me where to find more information which can be usefull.

Sorry for my english, i'm french, i try the make me understandable. I hope i succeeded.

Firefox version : 77.0.1

Thanks for your reading ! :D

Here the information :

https://gitlab.com/BertrandToffolon/FirefoxBug/-/blob/master/Bug

Asked by b.toffolon 3 months ago

Answered by b.toffolon 3 months ago

My Firefox Browser Is Being Accessed Remotely and cetain formerly secure websites are changed to insecure. I need help in securing my MAC IOS

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps wh… (read more)

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps which allow them to administer the computer and devices.

They have maliciously targeted my business and sabotaged a lot of my apps so that they will not work. Going to the "Authorities" is a waste of time. so I will not discuss this.

I need help in tracing the street trash thugs who continue to access my computer, place malicious malware and worms on my computer so that it will not function at his required level, and replacing bonafide adds with fake apps so that they can control and conduct surveillance on all of my Apple Devices.

I have reported this problem to Apple and they are worthless. Not enough training, and the service is inferior.

I need upper level technical support to identify how they are manipulating my browsers so that they provide absolutely no security.

Malwarebytes is manipulated, Avast as well, and they have downloaded an app that allow them to share my screen and collect all of my passwords as they are individually entered.

Asked by expertsbk 3 months ago

Last reply by FredMcD 3 months ago