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Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (read more)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 1 month ago

Last reply by FredMcD 1 month ago

Recaptcha and communication with Paypal has stopped working for my website, but only for Firefox

I run my church's website and I noticed recently that all the pages using Google recaptcha and thouse connecting to paypal have stopped working, but only when the user u… (read more)

I run my church's website and I noticed recently that all the pages using Google recaptcha and thouse connecting to paypal have stopped working, but only when the user uses firefox with the container option. Here's one page https://ststephensaz.org/parish-life/prayer-request/ on this page is a plugin that creates the form and it connects to the google recaptcha to keep bots out, but on the FF browser the google recaptcha never returns a green check or the visual verification popup. This used to work, but when firefox instituted the container security they stopped. This page works fine for all other browsers...

Asked by msowards 6 days ago

Last reply by FredMcD 6 days ago

93.0 update certain websites not working correctly

I have noticed a couple of websites I use for work not working correctly after update. I have tried on other browsers such as chrome and they work correctly. One site www… (read more)

I have noticed a couple of websites I use for work not working correctly after update. I have tried on other browsers such as chrome and they work correctly. One site www.prideprovider.com will no longer allow me to hit the submit button after my information is entered. It worked before the update, but not after. I went through and deleted all history and cookies related to prideprovider and it still doesn't work. Any idea's of what might be going on?

Thanks,

Matt

Asked by mfergusonamc 4 days ago

Last reply by cor-el 3 days ago

Slow Firefox

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM Video: MSI 3070 X3 System Drive: 250GB fast Samsung SSD, with 50% free. System OS: W10Pro_x64 21H1, Defender, no Firewall,… (read more)

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM

Video: MSI 3070 X3

System Drive: 250GB fast Samsung SSD, with 50% free.

System OS: W10Pro_x64 21H1, Defender, no Firewall, no extra AV. Firefox_93.0_x64

Network: TYPE: Dedicated FIBER LAN Provider: Telenet Account Type: FIBER_200 Plus +


Addons: Adblock + µblock FBPurity Block Sender New Tab Override Cookie Manager and Cookie quick Manager Auto-High-Quality for youtube Ant Downloader Video Downloadhelper Cute Save Button WebP Image Converter Translate Web Page

Additional Information: Open Pinned Tabs: In between 25 and 60, depending on my current activities.

Tried: Disabling each add-on until all were off. Safe Start. Nothing helps.

Understandings: 1) No browser is made to run up to 60 open tabs (possibly even more)!!! 2) I run a "plethora" (compared to most users) if add-ons; these also bring the use speed down. 3) Resource used: 2GB (with "mere 30 pages" open.

BUT: DESPITE that: I ALSO understand that, considering my system and Network Type, it should not even be problematic with 200 pages open at once. 2GB over 32GB of RAM? Not the slightest issue (and it often runs at 4GB RAM in use). My CPU never runs half high, even when I have like 60 pages open: Should not be an issue then either. My Video Card has plenty resource over as well when at highest for me usage." Again, it should be no issue. My Fiber Netware? Telenet BVBA, Mechelen Test results: Ping: 5ms Jitter: 2ms Download: 904.2 Mbps Upload: 038.3 Mbps Not the best, not the worst, but for simple browsing, more than, I would assume, plenty.

So, what gives, what is the issue? No extreme strain on the system, no background high-resource issues, sure: one or two add-ons in Firefox but these as well do not strain my system, no AV issues, no Firewall issues (I turned that off, I fail to get the need for one as a house-dog-tree user), yet slow performance. Also, while 30'ish tabs running, 2GB used of RAM? My my, what the hell do they do as Site Admins to have these amounts (and NO, I do not do porn, thank you.  :P I am well aware of other people having insane issues surfing porn, as I helped many of these folks)? Sure, Deviant is a larger one that is open, being a graphical site, but like Quora, FB, Hot- and G-Mail and similar, these ain't, so to get a 2GB usage is weird, I would assume. I said, assume: yes, I am not specifically an internet know-all, I know of networking as a former NOVEL Netware Supervisor under UNIX (also Spupervisor), but Networking in a company is not the same as internet.

So, what is going on, why is my browser so slow? Having turned of all and 1 page open it's lightning fast, but now ... So, it is the open tabs, and the add-ons, though when turned off, I see no real difference. Brings it to tabs. How come, it is this "heavy", even for my system, please?

Thank you. Xog.

Asked by Xogroroth 4 days ago

Last reply by FredMcD 1 day ago

Trying to open Firefox results in a blank window quickly opening and reclosing.

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens a… (read more)

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening.

Asked by grayhoang 3 days ago

Last reply by FredMcD 4 hours ago

I forgot the main email address form my old Firefox account

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. I've used… (read more)

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now.

I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account.

So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked.

I need help to either get access to my old account or at least delete it.

Any help would be much appreciated.

I can share the email address I'm speaking of upon request.

Asked by Wagnelles 1 day ago

Last reply by cor-el 1 day ago

how do i get rid of the clicktripz.com window?

There is a clicktripz.com window that has started opening whenever Firefox is started. It is not a tab, it is a pop-behind window which is now popping in front. … (read more)

There is a clicktripz.com window that has started opening whenever Firefox is started. It is not a tab, it is a pop-behind window which is now popping in front.

Asked by Tommyboy 16 hours ago

Last reply by jscher2000 15 hours ago

Firefox unable to detect malicious websites

Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&sxid=a3k8k1w6z21u&ttorigin=a3k8k1w… (read more)

Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&sxid=a3k8k1w6z21u&ttorigin=a3k8k1w6z21u&fbclid=IwAR2Dg3DQ5KSRRxmq3kQS46qbtIC15_m_8lVXNP2Pbjtnxy47QI1EC8vOOzA

Whereas MS Edge Defender Screen did a wonderful job, and also Norton safe web did well in this regard.

Asked by Hellfire 14 hours ago

Last reply by jscher2000 13 hours ago

  • Archived

코모도 드래곤 충돌 현상

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요) 프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현… (read more)

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요)

프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현상이 계속 됩니다.

크롬 + 코모도 + 파이어폭스 셋다 포기할수 없어서 그냥 쓰고 있습니다만... 알려 드릴 필요가 있을것 같아서 질문글 올렸습니다.

Asked by rarman 7 years ago

Last reply by guigs 7 years ago

  • Archived

Prevent Nightly's Metro App from Launching on a convertible laptop

I have a sony vaio duo 13 which is a sliding laptop tablet hybrid. I run nightly on the desktop for all my web browsing because i guess i am what is called a power user. … (read more)

I have a sony vaio duo 13 which is a sliding laptop tablet hybrid. I run nightly on the desktop for all my web browsing because i guess i am what is called a power user. I need all the options and features that firefox gives us, and don't care for the barebones yet more fluid experience of the Metro app. My problem is that when I am using Nightly in Desktop it runs great, but anytime i close my screen (which doesnt close in the traditional sense, it folds the screen out) and transforms it into tablet mode, it launches the Metro version of Nightly. If i was using the desktop version it transfers all my tabs to the metro app. and when i open the screen to laptop mode, it simply closes everything. AFAIK i don't remember installing the Metro version... I can go to the Start Screen and find the metro app but i am afraid to uninstall it because i think it will uninstall the whole Nightly Application, which i dont want to happen. I created an administrator account and went to the MetroApp repository on the harddrive but there is nothing there related to nightly or firefox so i can't just delete it.

Asked by chronovivi 7 years ago

Last reply by Matt Brubeck 7 years ago

  • Archived

Another program listening on socket, loading of torrents via command line parameter will fail until this is fixed.

I have recently installed Firefox and uses Vuze to download torrents. Vuze does not want to download torrents now after the Firefox upgrade. The fire wall is blocking the… (read more)

I have recently installed Firefox and uses Vuze to download torrents. Vuze does not want to download torrents now after the Firefox upgrade. The fire wall is blocking the torrent downloads. Following message appears: There appears to be another program process already listening on socket [127.0.0.1: 6880]. Loading of torrents via command line parameter will fail until this is fixed.

Asked by willievanrooyen1 7 years ago

Last reply by philipp 7 years ago

  • Archived

Does Firefox overwrite the master password on exiting to prevent a cold boot attack?

If on the current Firefox instance the master password was typed in does Firefox overwrite the related memory area on exiting? If not it would be maybe possible to do a c… (read more)

If on the current Firefox instance the master password was typed in does Firefox overwrite the related memory area on exiting? If not it would be maybe possible to do a cold boot attack here.

Asked by Sworddragon 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox is not working after restart. Need to reinstall every time I am starting PC.

Hello everyone, I was happily using Firefox untill few days ago. Since then Firefox takes about five minutes to start (you cant see in taskbar or Application in task mana… (read more)

Hello everyone, I was happily using Firefox untill few days ago. Since then Firefox takes about five minutes to start (you cant see in taskbar or Application in task manager, just in Processes in task manager). When it finaly opens the first window it is not responding and there just blank window). It does the same in safe mode. I tried to reinstall it several time, with deleting every Firefox related files on computer (following every relevant instruction from Support). I tried to backup my profile and start with new one after reinstall. Every time with same result: Firefox works perfectly after reinstall (even when I transfer files from old profile, every bookmark is right), but when I restart computer the problem is back.

I checked PC for malware and viruses by Avast, there should be now collision with other software since I did not install anything recently. I have cleaned registres, cache and cookies with CCleaner.

I am running 64-bit Windows 7 Lenovo E430, everything worked perfectly for half a year. Only problem I can relate to is a warning message about low free space on system drive, which occured at the same time problems with Firefox started (but it is now even true, I have 5 GB of free space on system drive).

I found other unresolved topics, one of them with same system configuration as mine. https://support.mozilla.org/en-US/questions/956861?esab=a&as=aaq https://support.mozilla.org/cs/questions/958824

Any suggestions before I desperately change to Firefox Portable?

Asked by Vorell 7 years ago

Last reply by John99 7 years ago

  • Archived

in address bar, my banking site now shows up with grey padlock, it's always been green before, why?

Padlock at address bar for my banking site, Wells Fargo, used to be green, now it is grey. In chrome and internet explorer it is green. Is this a problem with firefox or … (read more)

Padlock at address bar for my banking site, Wells Fargo, used to be green, now it is grey. In chrome and internet explorer it is green. Is this a problem with firefox or is website been re directed somehow? (I have firefox 25.1 on dell inspiron 15 laptop running win8.1 64bit)

Also, since ver 24, firefox sometimes loads what appears to html code (text only), I have to refresh to get the picturesetc..

Also, on https sites when i enter and submit info, I get an error message as follows: An error occurred during a connection to startpage.com. SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)

Asked by Splinterd1 7 years ago

Last reply by philipp 7 years ago

  • Archived

I keep getting "Allow" whenever I link on to another website. It never used to happen. It is very annoying. How do I get rid of it?

I checked "Settings" but could find nothing there to help me get rid of this annoying thing. I used to be able to get straight on. Do not know how this started. I u… (read more)

I checked "Settings" but could find nothing there to help me get rid of this annoying thing. I used to be able to get straight on. Do not know how this started. I unticked one box in settings that I thought would do the trick, but no good.

Asked by kadona 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Firefox is eating up between 90% CPU usage to %230 CPU usage, while on a text-only page. I've tried many of the fixits. They didn't work. What can I do?

I've cleared cookies multiple times I've emptied the cache I cleared my download history, and a majority of my browsing history I've tried having hardware acceleration fo… (read more)

I've cleared cookies multiple times

I've emptied the cache

I cleared my download history, and a majority of my browsing history

I've tried having hardware acceleration for both flash and firefox on and off

I turned off all my apps and plugins and when that did nothing I turned back on the ones I need. I never had a lot of apps to begin with. only a max of 5. I had quite a few plugins, but i disabled all but quicktime, flash, and silverlight. I have those three set on "ask to activate" so none are "always active" anymore.

I also tried a couple things from the FAQ and forums here about changing a few settings in the "about:config" setup.

A few of the above things initially worked, but after a day or two it'd be back to sucking up my CPU and memory. I would then try the same thing again, and this second time there would be no improvement. The real memory will fluctuate between 200 MB and 1.7 GB, and has done so for quite a while.

Even after I've left streaming sites, and sites with lots of images, and I'm not downloading anything, the memory and the CPU will still do that. I only have a handful of tabs open at a timeusually, and all of them are mostly text. I'll quit and reopen firefox, which will initially bring the memory and CPU usage down, but it inevitably climbs up quite quickly, regardless of my tab usage. It'll be the same if I'm playing a flash game or scrolling through blogs.

I never had any of these problems with Firefox 23, and my internet usage habits haven't changed at all. I had some of this slowness a few times with version 24, but nowhere near as bad as this, or as constant. Almost everyday I end up googling for other ways to speed things up. Everything I do never slowed down Firefox on earlier versions.

I've tried all my usual tasks on Safari which will never climb above 30-40 MB of memory, even on netflix streaming, or flash games, and the CPU will average around 8 and 11%.

Asked by tjak1 7 years ago

Last reply by shape5 7 years ago

  • Archived

How do you close last tab with the middle mouse button?

Closing the last tab with the keyboard shortcut exits firefox (browser.tabs.closeWindowWithLastTab is set to True), but not with the middle mouse button, though closing o… (read more)

Closing the last tab with the keyboard shortcut exits firefox (browser.tabs.closeWindowWithLastTab is set to True), but not with the middle mouse button, though closing other tabs works.

25.0.1 windows 7

Cam

Asked by CameronM 7 years ago

Last reply by cor-el 7 years ago