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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 1 day ago

Last reply by FredMcD 1 hour ago

Find a folder that the bookmark is in.

I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. … (read more)

I search for a folder, usually by topic. Perhaps I'm looking for Buicks and find several bookmarks. Now I want to find the folder that it's in to perhaps find more cars. The folder might be CARS, AUTO, VEHICLES or whatever.

How do I search for the FOLDER?

Looking for this solution, I find several answers, none work. The start at the end does not show the folder. There is no way I know of to search for a folder. Help?

Larryo Mac OS

Asked by fl4321 1 week ago

Last reply by cor-el 1 day ago

Web Page Loads Improperly

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsi… (read more)

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Asked by lisotta1948 1 week ago

Last reply by cor-el 1 day ago

Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 3 weeks ago

Last reply by FredMcD 4 days ago

cross tab bar flashing line and flashing of all open tabs

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS … (read more)

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

Asked by schreib 4 days ago

Last reply by FredMcD 4 days ago

tab crashes on same website everytime I try to go to it

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it. https://basketball.fantasysports.yahoo.com/ I get the "Gah. Your … (read more)

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it.

https://basketball.fantasysports.yahoo.com/

I get the "Gah. Your tab just crashed." every time. Even why I try to reload it.

Asked by kevinmbenton 6 days ago

Last reply by FredMcD 5 days ago

ERROR DOMException: The quota has been exceeded

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: Th… (read more)

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: The quota has been exceeded` in Console. Reloading Page even with COMMAND+R didn't work. We deleted the cashed files under settings, as displayed in https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-04-29-04-08-27-fabea4.png (with both checkboxes). It only worked when we deleted the file webappstorage.sqlite in profile folder. Is that a bug?

Thanks in advance.

the-sourcerer

Asked by the-sourcerer 6 days ago

Last reply by TyDraniu 5 days ago

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 1 month ago

Last reply by FredMcD 5 days ago

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (read more)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 1 week ago

Last reply by FredMcD 6 days ago

Firefox huge memory consumption - who's lying ?

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox… (read more)

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox up-to-date on Windows 10 Home already at version 20H2.

So, quite quickly Task Manager comes to report that Firefox takes 1400-1600 of RAM (out of the laptop's total of 6 GB). At the same time, Firefox's internal Task manager pretends that memory taken by all tabs does not sum up more than cca 650 MB !!! This is concur with about:memory tab if I try that too.

Here's a capture taken with Snip&Sketch having both Firefox's tab with it's internal task manager, + Windows's Task manager over it (attached).


I feel like I'm cheated here, but ... who is most closer lay blame on ? Who is more likely to lie in this case ?0 Firefox or Task Manager ?

I tend to believe it's Firefox, but I'm willing to have other opinions. Are there extra memory taken by Firefox that is not reported in the about:memory tab, or in it's internal task manager ? (I'm onto this, I believe that there is something that is not reported, but so far have not a shred of evidence on this).

This is exactly why on my computer at work (on an OpenSUSE install) I gave up on Firefox and turned to Chrome, because on this one I can trust the internal task manager, and it does not crush my Linux box like Firefox eventually have done with it's crazy memory consumption and/or CPU huge load from time to time. I am still using Firefox on the home Windows 10 laptop because I share it with my wife, and decided she is to use Chrome, and myself Firefox:-)

Asked by lenrocd 3 weeks ago

Last reply by webdev1 1 week ago

unable to access one particular Anthem Website

I am able to open any website via FireFox except this one: https://www.healthybenefitsplus.com/AnthemBCBSOTC But I CAN open this website via Internet Explorer I get this… (read more)

I am able to open any website via FireFox except this one: https://www.healthybenefitsplus.com/AnthemBCBSOTC

But I CAN open this website via Internet Explorer

I get this error message:

"Secure Connection Failed

The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."


Why is FireFox unable to open this Anthem website?

Asked by roger.me99 1 week ago

Last reply by FredMcD 1 week ago

Probable very small error in Firefox

Hello, I think I have discovered a hidden, rather small error in Firefox. If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or … (read more)

Hello,

I think I have discovered a hidden, rather small error in Firefox.

If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or the trans fat picture, you should go to: https://ecstep.com/fat/#cholesterol or https://ecstep.com/fat/#trans%20fats. respectively, but instead you go to the bottom of the https://ecstep.com/fat/ after a temporary glimpse of the right position on the page. However, if you click the fatty acids picture on the homepage you are transferred to the correct place: https://ecstep.com/fat/#fatty%20acids and stay there.

I have tried Google Chrome and Microsoft Edge and these browsers do not produce the same problem. For that reason I think the problem lies in Firefox and not in my website code.

I hope this information is useful to you.

Best regards,

Erik Christensen

Asked by erik.christensen 1 week ago

Last reply by jscher2000 1 week ago

Firefox slow to load.

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open … (read more)

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas.

Asked by waltslagle 1 week ago

Last reply by FredMcD 1 week ago

Firefox Auto Update doesn't work

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot fin… (read more)

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot find any recent information as to how to fix this issue so I figured I would ask here.

Asked by MissJenkins 3 weeks ago

Last reply by Scribe 1 week ago

Firefox tabs keep crashing

We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching thi… (read more)

We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching this in safe mode and the issue continues. Is there anything else we can do to troubleshoot this issue? or has anyone else experienced this issue?

We are experiencing a second issue where when we try sequencing Firefox with Adobe Flashplayer via AppV, the published application will not show the flash plugin in the firefox options screen. We can see that flashplayer has successfully installed within the AppV package but it seems to be failing to acknowledge the files in the browser. Has anyone experienced anything similar to this?

Thanks

Asked by Rhodri 1 week ago

Last reply by cor-el 1 week ago

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (read more)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 1 week ago

Last reply by cor-el 1 week ago

hello

Hello first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspi… (read more)

Hello first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspicious that Firefox 78.6.0esr(64-bit) Addons: Noscripts, Https everywhere and Privacy badger, is not playing nice with my Alcatel linkhub HH41.(cat4 router, turbohub, a mobile router that uses a sim card) When I log on to the linkhub web management page (http://192.168.1.1/index.html#/index) Firefox, all addons shut down, has a lock icon with a red line through it in front of the address bar. clicking on the lock reveals "You are not securely connected to this site" At this page under the address bar on the left is " ? You must logon to this network before you can access the internet" on the opposite side of the page on the right there is a radio button stating "open network login page" Clicking the radio button brings me to https://detectportal.firefox.com/success.txt but the " ? You must logon to this network before you can access the internet" remains, the only difference is in the top left hand corner of the main pane is the word success in lower case.

Spent 2.5hrs on the phone with bell yesterday, the first thing I told them was the linkhub's LAN/WAN indicator light was flashing, they didn't seem to care.

I'm almost ready to trash this thing I bought new from bell about a years ago. unless somebody has solved the same problem. I'm open to knowledgeable suggestions.

Asked by workinforalivin 2 weeks ago

Last reply by Scribe 2 weeks ago

Firefox Bookmarks - Too few tags permitted

Hi, I trust you all had a (well deserved) merry Christmas. I have a question regarding bookmarks in Firefox. This is something that has been bugging me for some years (ye… (read more)

Hi, I trust you all had a (well deserved) merry Christmas.

I have a question regarding bookmarks in Firefox. This is something that has been bugging me for some years (yes, it has taken me that long to get around to asking about this). Over the last decade I have amounted a large assortment of bookmarks, which I have carefully structured and also add suitable tags to (as I know what I am likely to search for in future). This works very well for me and it's surprising how my past self has been so accurate at predicting what I may find useful to my present/future self, when it comes to searching for something in my bookmarks.

Herein lies my problem though. I often need to put in a number of tags to make a given web resource findable in the future. For example, I was just reading up about the Google compute module, and have been trying to enter the following tags: Google Edge TPU (Neural compute) sbc network artificial intelligence machine vision intel stick Quantization

This number of keywords is too long, yet I don't want to really remove any of these words/acronyms. Why are the bookmarks so heavily restricted with regards to tags? I see that when I look at the bookmarks, there is also a **keywords** option too, but those words are not searchable, so I don't see much value in placing anything in there.

I am not 100% sure, but I could swear too, that bookmarks used to have a description section too, where I could make notes regarding a weblink (EG: "this website has particularly good recipes for pasta, but ignore their vegatarian options as they don't review very favorably"). I may be thinking of another web browser from a long time ago. Having a description field for each bookmark (which is not restricted to a ridiculously short length like the **Tags** field) would be an excellent idea.

so, to summarize: 1. How do I work around having such a short **Tag** field (and when is Mozilla going to fix this?) 2. Can we please have a Description field for each bookmark. Please!

These are just about my only criticisms of what is otherwise my absolute favorite of browsers. Thanks for the great work and effort by all, and have a prosperous and healthy 2021.

Asked by Witenite 2 weeks ago

Last reply by knowledge is like power 2 weeks ago

Cannot sign in to my PayPal account (SSL_ERROR_ACCESS_DENIED_ALERT)

Hi All, From December 24th I have been unable to sign in to PayPal from Firefox. The error message (see the attached screen shot) is apparently something about exchanging… (read more)

Hi All,

From December 24th I have been unable to sign in to PayPal from Firefox. The error message (see the attached screen shot) is apparently something about exchanging certificates with Google, and includes the error code

SSL_ERROR_ACCESS_DENIED_ALERT

At first I suspected that my security SW (F-Secure SAFE) played a role, but that is not the case for I can sign in to PayPal from Edge. Anyway, my searching with that buzzword suggests that the problem is related to Firefox.

I absolutely don't want to switch to another browser, but I also need PayPal at various sites I frequent.

Searching pointed me to this query but renaming the file SiteSecurityServiceState.txt did not help. Nor did the other suggestion of making FF "forget" PayPal (or Google) from within the History.

Asked by Jyrki 3 weeks ago

Last reply by knowledge is like power 2 weeks ago