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Firefox freezes trying to install Thunderbird

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 … (read more)

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

Asked by jmlandt 3 days ago

Last reply by FredMcD 7 hours ago

Getting 522 Timeout Just on Firefox (other browsers OK)

Recently I’ve been receiving a 522 timeout error in Firefox attempting to reach URL www.cocoontech.com. The 522 is returned from Cloudflare’s reverse proxy servers (see … (read more)

Recently I’ve been receiving a 522 timeout error in Firefox attempting to reach URL www.cocoontech.com. The 522 is returned from Cloudflare’s reverse proxy servers (see uploaded image). However, I can successfully reach that URL using Chrome and MS Edge browsers. Only Firefox receives the 522 error. I can access numerous other websites with Firefox, so it seems to be isolated to just www.cocoontech.com. I’ve looked at numerous settings in Firefox, but have not seen anything that seems relevant to this issue.

Any ideas where to look to resolve this issue?

Asked by Maniacal611 2 weeks ago

Last reply by cor-el 21 hours ago

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (read more)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 2 months ago

Last reply by trakzelpatrick 23 hours ago

privacy.resistFingerprinting and Cloudflare DDoS protection

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve… (read more)

Cloudflare changed their algorithms recently and now it doesn't let me pass their DDoS protection page with `privacy.resistFingerprinting` option enabled. Even if I solve CAPTCHA multiple times. This is a huge problem because It is used on many many MANY websites.

Asked by xyszpidi 2 days ago

Last reply by jonzn4SUSE 1 day ago

Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (read more)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Asked by swamper 1 week ago

Last reply by jscher2000 1 day ago

Firefox does not open links when I click on them

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9. When I click on a link within a document it does not open. The … (read more)

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9.

When I click on a link within a document it does not open. The cursor does change to a hand & it does say "CTRL +click to follow link https….", but that doesn’t work. However it does turn on the Underline function in the word processor.

Clicking on links has worked for years with Windows 7 and MS Works 7. I don’t see any settings in Works 7 or 9 that control this.

Is there a FF setting that enables this?

Asked by Mike109 2 days ago

Last reply by jscher2000 1 day ago

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 4 days ago

Last reply by FredMcD 2 days ago

Increasing number of sites will not work with Firefox

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to r… (read more)

I am not able to get Ebay Philippines to display correctly using Firefox. It works with Microsoft edge. I have the latest updates but to no avail. Today, when trying to reply to an email on the main Ebay site it also had the same problem. I also tried to log in to Lazada and that is also corrupted. Its getting to the point I will have to stop using Firefox. Any suggestions.

Asked by michaelcannon1 3 days ago

Last reply by FredMcD 3 days ago

PASSWORD PROTECTION

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. H… (read more)

I own a small business. We do have online accounts from suppliers, vendors to customers. I need to put employees in front of customer support for these online accounts. However, if an employee sits down to work on our accounts, he can clearly see the passwords for the log in information of our accounts.

Is there a way to lock the Firefox or any other browser (or any software or ANYTHING) out there that doesn't expose saved passwords? I don't know how to pass this security issue. The reason it's important is because if employee saves these passwords, he can obviously do bad things when he is not in the office.

Any help is greatly appreciated

Asked by andalusiacorpdc 3 days ago

Last reply by cor-el 3 days ago

403 error on xero.com login service

I and some colleagues using firefox get a 403 error when switching to xero.com authorization services. go.xero.com my.xero.com login.xero.com/identity/user/login … (read more)

I and some colleagues using firefox get a 403 error when switching to xero.com authorization services.

1) There is no error in other browsers and with postman. 2) On all versions of firefox, error 403. 3) When installing a clean isolated system on a virtual box - error 403. 4) The error occurs on any connected network. 5) WireShark showed packet loss: (on screenshot).

Technical features: 1) Windows XP (x32),Wwindows 10 (x64) 2) Firefox versions: 52.0-92.0 (latest)

P.S. Xero recommends that you contact you directly for assistance. Because not all users get this error under firefox.

Asked by lyama961 5 days ago

Last reply by FredMcD 4 days ago

Scrolling through bookmarks has slowed since update to 92.0

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead o… (read more)

Two days ago (9/10/2021) I updated to version 92.0 on my laptop. When I attempt to scroll/drag through the bookmarks menu, the cursor, at normal speed, stays far ahead of the active bookmark. This "lag" is also noticeable when dragging the cursor through an active page/window. This was not the case before the update.

Asked by step46hen2 6 days ago

Last reply by FredMcD 4 days ago

Since I updated to Firefox 92 tabs don't restore when Firefox restarts

The setting Restore previous session, on settings, general, is marked. History is kept, and the previous tabs are on the history menu (no restore session option is availa… (read more)

The setting Restore previous session, on settings, general, is marked. History is kept, and the previous tabs are on the history menu (no restore session option is available, however).

Things I tried: Started on safe mode. Deleted startup cache. Refreshed the profile. Turned off add-ons.

So far, nothing works. When I close the browser with tabs open and I open it again, it starts with my homepage only.

Asked by david517 6 days ago

Last reply by FredMcD 6 days ago

My cache is making firefox not load pages

I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again onl… (read more)

I am having an issue every 5 minutes where firefox will not load any pages it essential makes me stuck on the page. I have to than clear my cache for it to work again only to have the issue again a couple of minutes later. I have refreshed firefox 4 different times, uninstalled 3 times to no but nothing seems to work.

Asked by yusoff95 1 week ago

Last reply by FredMcD 6 days ago

Dear Firefox Developers, Planners and Community it is a sad day.

Today is the day I cannot use Firefox anymore. It keeps on blocking webservers in my local network because of a self-signed certificate. It is a shame, I have been a loya… (read more)

Today is the day I cannot use Firefox anymore. It keeps on blocking webservers in my local network because of a self-signed certificate.

It is a shame, I have been a loyal Firefox user since Netscape. Today marks the beginning of the end of this journey. A pitty.

So, Chrome it is from now on.

-(

Asked by christoph.kuhr 1 week ago

Last reply by Bithiah 1 week ago

Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (read more)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Asked by mycommanon 3 weeks ago

Last reply by Bithiah 1 week ago

Error Code but no malware

Hi Yesterday, I was getting the error code ssl_error_rx_malformed_alert. I ran malware/virus scans. Found the malware and got rid of it. I ran reboot scans and more malwa… (read more)

Hi

Yesterday, I was getting the error code ssl_error_rx_malformed_alert. I ran malware/virus scans. Found the malware and got rid of it. I ran reboot scans and more malware/virus scans after, just to make sure it was gone. None of the scans showed that the malware was still around. (Please note, I use 3 different anti-virus software to run these scans). I even uninstalled Firefox and reinstalled it.

Today, I am still getting the ssl_error_rx_malformed_alert error code. My chrome browser works just fine. I ran scans again, and there was no malware.

What could be the issue?

Asked by awalkersonco 1 week ago

Last reply by cor-el 1 week ago

Pointeur en mouvement disparaît

Avec 2 PC. PC1 : le pointeur devient invisible quand il est en mouvement et réapparait dès qu'immobile, et cela uniquement dans une fenêtre du navigateur FF et dans le je… (read more)

Avec 2 PC.

PC1 : le pointeur devient invisible quand il est en mouvement et réapparait dès qu'immobile, et cela uniquement dans une fenêtre du navigateur FF et dans le jeu Forge of Empire. Pb apparu depuis 2 jours. Connecté à n'importe quel autre serveur, pas de pb. Connecté avec un autre navigateur à Forge of Empire, pas de problème.

PC2 : aucun pb de visu du pointeur.

Je ne vois pas par quel bout prendre ce problème.

Asked by pgz.conseil 1 week ago

Last reply by FredMcD 1 week ago

Change username

I've seen the answer to this on a couple of other Q&A posts, but just in case... On the Edit Profile page, under Username, it lets you delete the existing name and ty… (read more)

I've seen the answer to this on a couple of other Q&A posts, but just in case...

On the Edit Profile page, under Username, it lets you delete the existing name and type in your own. And a helpful instruction tells you permissible characters. But if you attempt save the change, you get an error message.

The other Q&A posts say that you can't, in fact, change your Username. If so, why doesn't the Edit Profile page say so? Why does it mislead you into attempting to change your Username?

Also, the note under the Username textbox says, "Keep in mind that your username is visible to the public." So, if your e-mail includes some form of your personal name, and that name becomes your username by default (which happened to me), and you never notice this, you get exposed (such as by posting a query here)? But in fact, the "Keep in mind..." instruction isn't fully true. As one of the other Q&A posts says, if you choose a display name (which is blank until you add one), your username is NOT exposed. But the Edit Profile page doesn't tell you this.

So, the whole Username portion of the Edit Profile page is very misleading. It needs to be clarified. And, when you sign up for Firefox, you should be given an opportunity to choose a unique username. Mine was forced on me in the background, apparently.

Asked by watt 1 week ago

Last reply by cor-el 1 week ago