Showing questions tagged: Show all questions

hackers have complete control of my Firefox and installed their own developer mode with different email address.

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't s… (read more)

Hackers have taken control of my Firefox and are maliciously using developer mode to alter settings and change behavior. They have hidden help/feedback icon so I can't send emergency info to firefox. They repeatedly change privacy settings for gmail on firefox to capture/alter my emails. They turn off my google sign in which has protected mode always on so they can load porn, inflammatory politics or foreign crap onto my youtube "recommended videos." They have posed as me and signed up for "developer" software in firefox that manipulates the entire account. They used a different email address and sign in to github on my own computer to do this, and I don't know the email address and can't do this. All of the info in my firefox account is now repeatedly tampered with. They also pose as developers throughout my computer and maliciously change everything. My computer is for an individual, myself who isn't part of any organization and shouldn't have organization "administrators. Can't firefox recognize that these are hackers and eliminate them?

Asked by skywriter321 3 weeks ago

Last reply by Roland Tanglao 3 weeks ago

I'm having to download fox everyday, cut my computer off and fox is gone when I start it up

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywher… (read more)

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywhere. So I have to download it every morning if I want to use it. Once downloaded it recognizes me and has all my bookmarks.

Asked by revwsdom 3 weeks ago

Last reply by FredMcD 3 weeks ago

Can't sign in for firefox send

In order to send files greater than 1 GB I have to sign in in firefox send, but it fales. At first firefox send wants my email dress, ok. Then my password - if it is not … (read more)

In order to send files greater than 1 GB I have to sign in in firefox send, but it fales. At first firefox send wants my email dress, ok. Then my password - if it is not correct I get a red pop up message and can correct it. But then I get the message "an error has occured" (see image). In my emails I find the message from Firefox Account to go to my account.

Asked by schmischue 1 month ago

Last reply by Tezbee 3 weeks ago

Change color of menu pop ups

Hi, I have a red theme (Red Fade) which I like. However the menus when you click anything on the menu bar (File, Edit etc) remain the default colour (see screenshot attac… (read more)

Hi,

I have a red theme (Red Fade) which I like.

However the menus when you click anything on the menu bar (File, Edit etc) remain the default colour (see screenshot attached). I would like these to be red also. Is it possible to change this background colour preferably using the userChrome.css file or alternatively an add-on? I know how to edit the userChrome file, so would like the code if possible please.

Thanks in advance, Paul.

Asked by Paul 4 weeks ago

Last reply by Wesley Branton 3 weeks ago

I have version 75 and I get this error message: he page isn’t redirecting properly An error occurred during a connection to smile.amazon.com. This problem

I go to Amazon.com. --> Orders and Returns --> Digital orders -->I find a digital order with a payment problem, and click on "View Order Details." When I do, th… (read more)

I go to Amazon.com. --> Orders and Returns --> Digital orders -->I find a digital order with a payment problem, and click on "View Order Details." When I do, the text below appears. How can fix it so this doesn't happen? Thank you for your time.

The page isn’t redirecting properly

An error occurred during a connection to smile.amazon.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Asked by talltalestogo 4 weeks ago

Last reply by Wesley Branton 3 weeks ago

  • Archived

Firefox icon replaced with white sheet of paper on taskbar

Encountered this problem two days ago. A reboot didn't do anything. I don't remember doing anything else either. Running on Windows 10 latest version. Thank you. :) … (read more)

Encountered this problem two days ago. A reboot didn't do anything. I don't remember doing anything else either. Running on Windows 10 latest version. Thank you. :)

Asked by wilpaulcabrera 6 months ago

Last reply by Mikey 3 weeks ago

Webpage errors out with "Error SSL_ERROR_RX_RECORD_TOO_LONG", but works in Private Browsing?

A webpage on our internal company domain ("") errors out with "Error SSL_ERROR_RX_RECORD_TOO_LONG". If I switch to private browsing the same page works. The page also wor… (read more)

A webpage on our internal company domain ("") errors out with "Error SSL_ERROR_RX_RECORD_TOO_LONG". If I switch to private browsing the same page works. The page also works with all other browsers without issue. If I "reset firefox", the page starts working again - even after firefox sync has re-installed all my add-ons. After some indeterminate amount of time (weeks) the page starts to error out again. This problem occurs on Firefox 75 on Ubuntu 18.04 as of now.

I'm at a total loss as to how to even begin to debug this - any pointers on where to start looking? As I mentioned the webpage that errors out the only page on an intranet so I cannot share the URL.

Asked by kabhijit 1 month ago

Last reply by FredMcD 3 weeks ago

Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (read more)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

Asked by g474 4 weeks ago

Last reply by jscher2000 4 weeks ago

malweare xyz how can eliminate from firefox mozzilla

from few days any time i'm looking a page an unwanted screen appear something.XYZ i have done reset but nothing change suddently this advertaizing screen appear and … (read more)

from few days any time i'm looking a page an unwanted screen appear something.XYZ i have done reset but nothing change suddently this advertaizing screen appear and i can not go where i want this is the full link https://eu.insidemarketbastognehoraire.xyz/db90cc4414c77df9737380366f9e188d/index.html?ip=2001%3Ab07%3A5d29%3Af7bf%3Aecf6%3A827d%3A99c4%3Abbb&siteid=YjY0NjA4MzQ4MDE1MTg2NDM4OTYjMTU4ODQ5ODgzMkA1NjQ1QF9mZjIzZDVhNzgzMDY1ODA2MGJkNDk3NjBhMGFkZWU4Yw&trackid=202005030940405977

how i can remove from my pc

Asked by emilio43 1 month ago

Last reply by FredMcD 4 weeks ago

I'm trying to verify if someone stole my browser information under my email address z @comcast.net I'm getting the verifycation email but not able to access

I had several weird things happen this morning with my Mozilla Browser. Ultimately I had to re-download it and I then tried to setup a Mozilla Account to hopefully secure… (read more)

I had several weird things happen this morning with my Mozilla Browser. Ultimately I had to re-download it and I then tried to setup a Mozilla Account to hopefully secure it. When I entered my email address z @comcast.net I received the verification code in my inbox but the new account display gave error code email returned misspelled.

I'm afraid my browser was hacked for my saved bookmark information and access. When I did get it back after rebooting Mozilla requested a new profile so I created "default user - zisses no additional user".

I then went back in and created the support account under the email x @gmail.com - I have attached below both of the verification codes I recieived from trying to create the support account. The zpggre account does not grant me access so can you be sure someone isn't accessing my information with it's use and please let me know what if anything is fraudulent and shut if down?

Asked by zissesrealestate 1 month ago

Last reply by FredMcD 1 month ago

Anomalous image handling which only occurs with Firefox

I am a member of Quizzclub and regularly take part in on line quizzes. Lately I have noticed that the pictures which are part of the quiz, crop in such a way as to obscur… (read more)

I am a member of Quizzclub and regularly take part in on line quizzes. Lately I have noticed that the pictures which are part of the quiz, crop in such a way as to obscure the first answer option. In the attached picture you can see only two options, Switzerland and France but underneath the picture caption there is an answer option 'Germany'. This does not happen in other browsers (Safari and Chrome) only in Firefox.

The URL of the pictured page is https://quizzclub.com/quizzes/can-you-match-the-cheese-to-its-country-of-origin/

Can you please look at why this is happening as it spoils my quiz experience.

Asked by RTS48UK 1 month ago

Last reply by FredMcD 1 month ago

Firefox 75 Broke login and proxies to Employer's system

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including acc… (read more)

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including access to databases. Much of this requires a proxy for authentication. Before I describe the error, let me say that I installed Zotero over a year ago and have never had problems with it. Now, when I try to login, I get this, even when trying only to log in. There are two lines. The yellow bar that is hard to read because it keeps flashing but here's my best shot: Zotero automatically redirected your request to gslibrary.authn.worldcat.org through the proxy at gbtssbc.idm.oclc.org. Some space then "Don't proxy this site Proxy settings X

If your browser does not continue automatically, click here. I have tried numerous times to click "here" but I can't. For one moment, both the tellow bar and the message this is normal black text on white shows and then the yellow bar disappears and the black text moves up on the page. When I try to click "here" it keeps jumping around. I"ve never seen anything like this in many years on Firefox.

   I can successfully log in and use resources with the proxy on Opera. It does not complain. Someting about Firefox 75 is broken. I prefer using Firefox the most of the browsers available but I can't work like htis. I need to look up books and help users search for journal articles all the time. I cannot do without that. I don't really like Opera because of the lack of options but this is the straw that breaks the camel's back. If I cannot fix this, bye-bye Firefox. That's pretty serious for me for me but I must be able to work from home efficiently. Note: I disabled the Zotero plug-in. I asked on the Zotero forum and got some suggestions that didn't really help. I don't think it is Zotero. Zotero is only showing up because it connects to our librayr system. How can I fix this? I don't even know precisely what is wrong but for one thing, it shows the wrong URL  for logging in. That hasn't been true for a long time. I do not want to clear all my saved passwords and cookies to fix what is pretty clearly a FF 75 bug. I was a programmer a lot of years on complex systems. All the fingers are pointed at FF 75.

Asked by drduncan 1 month ago

Last reply by FredMcD 1 month ago

Trojan was downloaded from Mozilla/Firefox Update 04/06/2020

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfu… (read more)

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfully blocked.

Asked by fkd001 1 month ago

Last reply by Andrew 1 month ago

Firefox crashes

Firefox has been crashing non stop (tabs and general all window crashes) for about a week now so i tried following all kinds of advice like updating Firefox (was up to da… (read more)

Firefox has been crashing non stop (tabs and general all window crashes) for about a week now so i tried following all kinds of advice like updating Firefox (was up to date) and disabling hardware acceleration but to no end so i tried putting it into safe mod and just when i thought it was fine five minutes later it started acting up again. would appreciate all help

bp-912f07c7-24dd-4638-b306-9e0690200427

Asked by omer.klein.bl 1 month ago

Last reply by FredMcD 1 month ago

Stop addons being disabled when PC has the wrong date

Hello, whenever I change the date on my PC ( which I do several times per week for experiments), all my addons get disabled, as the browser decides they are unsigned (as … (read more)

Hello, whenever I change the date on my PC ( which I do several times per week for experiments), all my addons get disabled, as the browser decides they are unsigned (as visible in the screenshot)

And there is no way to re-enable them - I have to search for them again, go to the download site, and download them again. Yet the browser knows perfectly well that the date is wrong - so it should not be very hard to stop him from disabling addons during a period of wrong date.

Furthermore - there should be an option to re-check the validity of (all) addons which were disabled with 1 click, without having to re-download them.

Asked by b.gyulmezov 1 month ago

Last reply by cor-el 1 month ago

How does one escape a recursive loop as Firefox "resends" information after performing a CAPTCHA which endlessly prompts a new CAPTCHA ad infinitum?...

I am trying to establish, and use, an eBay account overseas, much as I do with Amazon, but eBay.fr asks me to perform a CAPTCHA when dealing with my account and once I ge… (read more)

I am trying to establish, and use, an eBay account overseas, much as I do with Amazon, but eBay.fr asks me to perform a CAPTCHA when dealing with my account and once I get my green check-mark Firefox stomps down with a dialogue box demanding that I accept their requirement to resend information in order for me to view the page, but re-sending only brings me back to having to perform the CAPTCHA, not to the page that doing the CAPTCHA was intended to permit me access to. Of course clicking the CAPTCHA box so soon after successfully getting through it immediately produces a green check-mark without having to deal with any more images, yet Firefox still stomps on me with a "resend" box, ENDLESSLY.

Clicking "cancel" instead of resend brings no relief. Do I really have to use another browser just to be able to deal with outfits that Firefox is senselessly stomping all over?

Argh.

Asked by BB 1 month ago

Last reply by FredMcD 1 month ago

Every other tab does not work

This has gone on for months now, but I was patient because I figured other people would also see it and solve it. Alas, no. I am running 74.0 (64-bit) on Win7 Home Premi… (read more)

This has gone on for months now, but I was patient because I figured other people would also see it and solve it. Alas, no.

I am running 74.0 (64-bit) on Win7 Home Premium SP1.

Only every other tab that I create works. The URL simply remains in the address bar and nothing can persuade the browser to contact it (e.g., Enter, ctrl-R). If I repeat whatever action caused the invalid tab, I get a new tab and it works fine. There is no difference how I open the tab: click a hyperlink in Thunderbird, ctrl-click a hyperlink on a webpage, right-click+open_in_new_tab on a hyperlink on a web page.

While we're on the every-other pattern... The browser has trouble coming up in a workable condition after boot; I currently blame that on overly-aggressive A/V behavior but it does work after I close it and restart it.

Has anyone else seen behavior like this?

Asked by Jeff Grossman 2 months ago

Last reply by FredMcD 1 month ago

  • Archived

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 6 months ago

Last reply by cor-el 1 month ago