Showing questions tagged: Show all questions
  • Archived

hi Firefox brozer does not work ?!!§

Hi firefox does not work and it clashes with 1 Password ? please help me get firefox up and going again as I have been very satisfied with firefox for many years but now … (read more)

Hi firefox does not work and it clashes with 1 Password ? please help me get firefox up and going again as I have been very satisfied with firefox for many years but now must look into changing browzer if this cant be solved ASAP

Asked by Ann-Brit Tangstad 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ebay fails to load correctly

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - ther… (read more)

hi. recently I have found that I can't load ebay correctly on Firefox, it loads fine on Edge. Other websites appear OK. I don't know how to describe the appearance - there are no images, only various numbered headings, and highlighted links.( I have taken a screenshot, but don't know how to save it in a format that can be loaded on to this page!). It has only been a problem for a few days. What to do??

Asked by knmcbride 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashing when loading new web pages

Hello, For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time… (read more)

Hello,

For the past several weeks, Firefox keeps crashing randomly when loading new web pages. It shuts down the whole browser window, not just a particular tab at a time. In the past few days, it has also started to crash when a web site has already been loaded.

I have deleted all history and have only kept my bookmarks and the following extensions but it still keeps crashing: - Facebook Container - Ghostery - Privacy Ad Blocker - LastPass: Free Password Manager - uBlock Origin

I also have two disabled extensions. Not sure if they would affect anything?

Is my next step just uninstalling and reinstalling all extensions? Please let me know what else I could try!

Thank you in advance!

Liz

Asked by mariliis.ott 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Sorry. We’ve locked your account. The confirmation email we sent to xxxxx@gmail.com was returned.....

attempting to login to Firefox sync I'm told the system has just locked my account - which is odd because I just logged in with the account to log this issue. Message is… (read more)

attempting to login to Firefox sync I'm told the system has just locked my account - which is odd because I just logged in with the account to log this issue. Message is : "Sorry. We’ve locked your account.

The confirmation email we sent to xxxxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account."

There is nothing wrong with my gmail account either - I checked gmail is not bouncing mail back sent to my address.

Asked by BlackWeta 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

tapufind virus

I have twice now been infected with the tapufind redirect virus. I'd like to know how to protect myself or safely remove it with a recommended software if it happens agai… (read more)

I have twice now been infected with the tapufind redirect virus. I'd like to know how to protect myself or safely remove it with a recommended software if it happens again. I have refreshed my firefox each time and that seems to fix it, but it has come back so.....

Asked by horse4shu 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Need Firefox to be default browser in 2020

Microsoft/Windows 10 has removed Firefox from their list of potential default browsers. Most information answering "how to make Firefox my default browser" is out of date… (read more)

Microsoft/Windows 10 has removed Firefox from their list of potential default browsers. Most information answering "how to make Firefox my default browser" is out of date as the information says to go to where Microsoft Edge is noted as the Windows 10 system's choice of default browser, then to click on that and choose Firefox from the choice dialog box. Sadly Firefox is no longer in that choice dialog box. Please advise, thanks.

Asked by Gina Kay Landis 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Firefox running in the background every time I start up my PC

Every time I start up my PC I can find a firefox.exe process in the task manager that uses 40-50% of CPU and I have to terminate the process manually every time. Firefox … (read more)

Every time I start up my PC I can find a firefox.exe process in the task manager that uses 40-50% of CPU and I have to terminate the process manually every time. Firefox is not enabled in my startup so I don't know what causes that process to show up and use that much of my CPU (note: an opened firefox browser with multiple tabs only uses around 5% of CPU just for reference)

Asked by kemal.kuduz 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Memory Being Sucked Up

I have found a strange thing happening. I tested it several times and it is always this. When I open ALL HISTORY and then also choose something on the left (like a mont… (read more)

I have found a strange thing happening. I tested it several times and it is always this. When I open ALL HISTORY and then also choose something on the left (like a month, say JULY), then r-click and choose DELETE, Firefox begins to suck up all my RAM, as high as 3GB of RAM, my PC has 4GB total. So at this point, PC becomes almost unusable. If I close HISTORY and then click to close Firefox, nothing happens. So I was wondering if anyone else ever reported a similar issue. Only happens in Firefox, only when I do the steps listed. Otherwise Firefox works fine. FYI, I just now did the upgrade to 80.0, don't know if this will resolve issue or not, haven't tested yet.

Asked by QuiGonJohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

icelandsue.com

For the pass few weeks everytime I search this data harvesting website icelandsue.com tries to lead me to spam shopping sites. It was downloaded on to my hard drive furth… (read more)

For the pass few weeks everytime I search this data harvesting website icelandsue.com tries to lead me to spam shopping sites. It was downloaded on to my hard drive further Firefox.exe

I've tried everything to get rid of it my current security provider blocks it but I want some way to get rid of it altogether.

Asked by TheGoddess 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Old page content after restoring session

After starting my Firefox 80.0 it is gracefully restoring all the old tabs (which were open, when I closed FF the last time). ... After clicking on one of them, i.e. the … (read more)

After starting my Firefox 80.0 it is gracefully restoring all the old tabs (which were open, when I closed FF the last time). ... After clicking on one of them, i.e. the weather forecast, it loads the old content of the page. So I always have to reload the page to get to today's weather.

Is there a way to get FF to load the up-to-date-content?

Asked by thomasvonderelbe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps crashing on Windows 10

I use Firefox from the early versions, mainly on Linux, never had big problems. For a few months I have been using Windows for work purposes, everything ok (more or less)… (read more)

I use Firefox from the early versions, mainly on Linux, never had big problems. For a few months I have been using Windows for work purposes, everything ok (more or less), except for Firefox, it crashes, and it crashes often too, also in Safe Mode.

I have the latest version of Firefox and the latest version of Windows 10. All software is updated, as well as drivers. I checked that there are no viruses, spyware or RAM errors.

This is the list of submitted crash reports: bp-ceb36099-bead-4aad-989d-da2bc0200906 bp-dbf421b7-2bc3-4149-a44c-947180200906 bp-70f3b3b6-ca60-473d-80fa-0bf030200906 bp-33bd2706-178e-4d79-901d-267a30200906 bp-d6d36f12-c70f-4fba-95e6-a98dd0200906 bp-704cd16a-871a-4913-8057-cee910200906 bp-d87dcab0-d25f-4b3e-9e3e-4eaac0200906 bp-152fa759-e41f-4217-b0ed-d887d0200906 bp-0d6ddc78-2867-4818-b662-36f490200906 bp-7108683b-d576-4e6a-a0a4-a78f20200906 bp-8dcbed1b-d570-4546-9b58-b91a80200906 bp-2a6e2800-c426-4eb7-bd5e-1aa590200906 bp-4db02839-9ef8-4323-a4c6-b609c0200906 bp-4a209a77-1050-4215-a191-343330200906 bp-0b77216d-9a29-4c50-ba2b-1183a0200906 bp-5b9256d7-9b93-477d-b391-fa93f0200906 bp-8eaa0cff-056a-49f1-8888-f5e960200906 bp-a91e7a0f-818a-4fd6-8b5b-35abb0200906 bp-43fe6b35-4892-49e4-a30d-d07b60200906 bp-b5c7fce1-d1d7-425d-beed-329ff0200906 bp-85845bf5-c766-483b-877d-4d0b70200906 bp-28e946bb-0f78-4dd7-9269-7c3790200903

I need your help, thank you in advance.

Asked by francescolonardo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (read more)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 1 year ago

Last reply by sites 1 year ago

  • Archived

Is Babylon dictionary harmful for PC ?

Is Babylon dictionary harmful for PC ? I heard or read somewhere it is unwanted program. Just I scan my PC using Adware it removes it soon, though I add exception. Afte… (read more)

Is Babylon dictionary harmful for PC ? I heard or read somewhere it is unwanted program. Just I scan my PC using Adware it removes it soon, though I add exception. After each time I install the dictionary, I go to programs and features and uninstall its toolbar. Also, this process does not limit the function of Adware to allow Babylon works. I see we cannot neglect this software of translation as much as we are translators. It works easily on computer and can translate document just to click right shift + ctri So, for the mentioned reason it is very much helpful to us. But how to get rid off its ventures ? Thank you in advance

Asked by mohammad Ahmad 1 year ago

Last reply by LutraLutra 1 year ago

  • Archived

New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox constant crashes

May I have someone take a look at these crashes I have from firefox lately? bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2… (read more)

May I have someone take a look at these crashes I have from firefox lately?

bp-5c9138e9-7ec2-46f1-99b5-e55270200914 9/14/2020, 11:12 AM View bp-34f3c52d-f601-4252-85f2-fb0ee0200914 9/14/2020, 11:12 AM View bp-4e82da0a-b6be-4a95-a265-debfb0200914 9/14/2020, 11:12 AM View


Thank you

Asked by tginney9 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashing, even in safemode

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what … (read more)

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what will happen. I have run a virus scan and there are no reports These are unsubmitted crash reports. I am not sure what app to use to open and read them. Thank you, Emmie

pending 3F4BF78F-6DFA-43E9-8832-55BC51910A11.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.extra 53BF2221-C43E-4B7E-8695-2703B0A83E98.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.extra 0327E3B4-029F-4A64-87E7-A657F1A9E1B3.dmp 7819FD38-5474-47A8-8B23-0D1D66A7BE1D.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.extra C521238C-6263-43BA-8C5E-0A365B7C0103.dmp C521238C-6263-43BA-8C5E-0A365B7C0103.extra D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.dmp D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.extra EAB65A10-DD47-41A8-951F-C7F2C0CD0164.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.extra F5F50D91-6A8A-47E9-B920-4EA1EA41E47B.dmp

Asked by scottnmari 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox cache buggy

Hello, Since v80 cache is completly buggy. It don't refresh pages when it changes. For me it's a bug and many of our customers working with Firefox have the same problem.… (read more)

Hello, Since v80 cache is completly buggy. It don't refresh pages when it changes. For me it's a bug and many of our customers working with Firefox have the same problem.

Working in websites backoffice (Joomla, Prestashop, etc ...) is now almost impossible ! We have to use CTRL-F5 each time we load or relaod a page ...

Is Mozilla technical team aware of this problem ??

Asked by pascal12 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

SSL nameConstraints and SEC_ERROR_BAD_DER

Hello, bellow ca and cert leads to the SEC_ERROR_BAD_DER error in Firefox. In Chrome it works ok. What is wrong? ca: BEGIN CERTIFICATE----- MIIGWDCCBECgAwIBAgIUENZtuCf3T… (read more)

Hello,

bellow ca and cert leads to the SEC_ERROR_BAD_DER error in Firefox. In Chrome it works ok. What is wrong?

ca:


BEGIN CERTIFICATE-----

MIIGWDCCBECgAwIBAgIUENZtuCf3Tob4s6huBzfC8ZAJkLEwDQYJKoZIhvcNAQEL BQAwUjELMAkGA1UEBhMCUEwxDzANBgNVBAcMBldhcnNhdzEYMBYGA1UECgwPKi5s b2NhbCBkb21haW5zMRgwFgYDVQQDDA8qLmxvY2FsIGRvbWFpbnMwIBcNMjAwOTE1 MTEwODI5WhgPMjEyMDA4MjIxMTA4MjlaMFIxCzAJBgNVBAYTAlBMMQ8wDQYDVQQH DAZXYXJzYXcxGDAWBgNVBAoMDyoubG9jYWwgZG9tYWluczEYMBYGA1UEAwwPKi5s b2NhbCBkb21haW5zMIICIjANBgkqhkiG9w0BAQEFAAOCAg8AMIICCgKCAgEAyM+E 2qiGxytcwOgedhO5O7jQ1j1eYWic1nPbTJPvusCN48mEmwr8SrrfLtRnbKpql/R1 NxQpHLLnY2Yl+6wyfOa/bSickFr1i6MUhIo8E2QgzcxKz8ZhnURen/UHBDhVozIu zmnlEO8xlTJ7Oo8XYRKyA0AcZFKchOcJ5n0dLukWRma/fydZwkWFPqSON4Gph6l7 iINxzLhBwV9QzJqiJ2SoBK5TrpDuTrQ/S5s0lwtzF5bNAz7Unerdj18A00OcINso 7rov9USeKIxHNt2iNZB5QiUkwGqEOuv0D+COv0tBD/fghRYGCLD3kjz2ZlR3r+Ge 6JF/+veM68bUztLE80cjJQG0yTCG5FrkMg05bIZ45OZjIvAMDL/1UJXiANiJFYIv V9ePuXWfKJs//vU31fG44K27dB/IrFwepYVAbTSrPZnGCx9QlXiUpeW0TTBV6IKB AYzSl3t4FYpGFb52mWNlI639hI9GJ8LYnts4dO2U7jxRyQEnTjsF0NJolTyopVEl f2z3FRo3s7K5M8Qshm9mPkJp6wfo39EAQV3tNQnixvZl3lJGSsuK+y8OaAv1Dwvt iH1FWzxnDDKzqR1ZVjyIQlbUMiAzjIC1crGKUlm7Da7gF5x1BdWgyKB5i2+S3VyA r0x1Syi0VbNrW1JQfJRs98VDI96tZ/N8+r4lzeMCAwEAAaOCASIwggEeMB0GA1Ud DgQWBBQjEzbpKy4CdyO+MQ+9ncqhuBPmEjCBjwYDVR0jBIGHMIGEgBQjEzbpKy4C dyO+MQ+9ncqhuBPmEqFWpFQwUjELMAkGA1UEBhMCUEwxDzANBgNVBAcMBldhcnNh dzEYMBYGA1UECgwPKi5sb2NhbCBkb21haW5zMRgwFgYDVQQDDA8qLmxvY2FsIGRv bWFpbnOCFBDWbbgn906G+LOobgc3wvGQCZCxMAwGA1UdEwQFMAMBAf8wCwYDVR0P BAQDAgEGMFAGA1UdHgRJMEegEzAHggVsb2NhbDAIggYubG9jYWyhMDAKhwgAAAAA AAAAADAihyAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAADANBgkqhkiG 9w0BAQsFAAOCAgEAqBaI/6wL7AiaNO0A3/fW6Vs2Pv26GZ5MHCJ7utatgUWMeko6 VeA7ox1mI06Gtio/uZeAkcHWH3Mv8OTel09jPok524GhUCXZPWmy6Fw6UTqjCMZE BJE3DK4alXDyAd/huHu35HeG+yc4JcSjrMeWmXPp70YsfrfAHMFyu/xpsvasYFKR OLPNHvoOXSv2dE94RtrvTYchMb1Hny0T1UEq/9zKhfEyY+gL/49d5lnNc8gFflsN oxwQrJR5+Za2UhCk5eXtjihsHEEx5ATcWYKPWZjpJ1rzfBqy7GKdu6ooB/yItabq Mu9WGSgRDU//TvGgfppU0SdSGjdAfwPaxQMlNXzhdADzCshn+vrn3Dbjm0i1VVL3 ud/0I70SVNqQyBcH6qfieSL6Wzusz8HNKtTo7cTiIfQ9syUwLK+HZSOOaNkBsMvh c5BFUo6KReiea3+WSN912ZrVhXutA5TMhRNCnk2CWHnfJcKn69s1YErN36/OBHyP +Tyddb5wue/z5BF3yDEVJGbN+NLApIFC9GdqoRMmU6TRyIsGjIuWVqHrnZxLLYhs dB7bz3Di356w9E2ICKEy6g9OQHKHuL4MAzy9k3/ATQ6L/6DJsU60xDYNueLSBXaA gQ367qh5CSOq2Gh18Lyo1dNKRqhekhj+PQIIZrx7k9UhJGa4EEmFLNnOZ60=


END CERTIFICATE-----

cert:


BEGIN CERTIFICATE-----

MIIEOTCCAiGgAwIBAgIUFh/RK2IbfX8WuyuicSyTbnys14owDQYJKoZIhvcNAQEL BQAwUjELMAkGA1UEBhMCUEwxDzANBgNVBAcMBldhcnNhdzEYMBYGA1UECgwPKi5s b2NhbCBkb21haW5zMRgwFgYDVQQDDA8qLmxvY2FsIGRvbWFpbnMwIBcNMjAwOTE1 MTEyMDEyWhgPMjEyMDA4MjIxMTIwMTJaMB8xCzAJBgNVBAYTAlBMMRAwDgYDVQQD DAcqLmxvY2FsMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAuERKh7lH TqrCC395M7gSoNAoXrM2TQ7xmBShuoeypCQaPHnufD40+3CxVWOUznC4k+OchDni TUcRJq6Zck3uRC5cC7H7vP6ULiwk5lTWZwKwmW8BTt/Qu+FnXBG+PLUF24s0Cqv4 wUOubU+/DamdwoufmYGjNxreddcJu8oCMuwJKGv3WTGmCsYHWmebrKE/ayw/MlWi 5oB8XrxpeZlD+po4H0rv1s2f1m4nXbEGjq3Wxdwh2dbwEQEMUjGNc+lRGS3evBo8 SF6+Ot8Wzfa/NYGlUcA3jYVHl9gMG398pGikrmTecXh5w0VOKJ4qSMhgzMqIH5WR DfT6VSG6AwZDqQIDAQABozgwNjALBgNVHQ8EBAMCBeAwEwYDVR0lBAwwCgYIKwYB BQUHAwEwEgYDVR0RBAswCYIHKi5sb2NhbDANBgkqhkiG9w0BAQsFAAOCAgEAtClj BoRiitzzzr0H7hZGI4RWa17L9ou1cmwBC10fdrgOPON9Kwsh632t82/EGfHmRR3D KCVke12Qd7jTchGna03JU+0zuc+5WN5LuBc/1R0iYWVwHmYWQtkLuBaWEvOvsH4N 8Og37Gn0nI8UBCZd8V9MgIIhsAJ0pk8vNi0bv5TnZk5n+IZtpWTQZVZj3F/8tAN3 ZNwkec8RjLCKsXygwadKNxkuxMrecqIKrOsE+mxpHuxciEoQHIrlYmwS7fdUYdtk vzS7UrKopNj1uAMAd31XDeEs1aXsJDnF3mk3sdKyx7/Alv01GA9FCCQJpa+naOtP e6rxcoDk1ffGDUIKr1QJgVrKUco4jrwmYLMOSjEOwzDH1zcmMeOs97OP2qKZE9BI i3nPQno907odphdRz0NA3mGy70mz6pTnsYOPW/9QFL25A8dsD10OPSrGjmKkSyv0 rRnJCx5uYXuz5Yw2fO097n1z7jEGu9Ve27pvifG2pgT4PA1a3lWFDDlABo+cyDVB +OSvIWvr0YZpfQYam069AF2vtyqdw8FWHTlV9zH/6r3gXk9VrLBrzNWMCnUJwK7h Y8mnUwc9nVtWqwNxIS9oda4R7DImhEmNK3xz2lEpHIWVisd8p+TuTVHL2D22WzPX 76MD6hy8iNxOTr00+c+NcDzrqjH4FftkvEEg35g=


END CERTIFICATE-----

Asked by eileithyia2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago