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  • Solved

Upon startup Firefox crashes Windows 10 yielding BSOD

Upon the subject action, Windows 10 takes a system/memory dump, sends it to Microsoft, and automatically restarts. Firefox appears to be initializing for about 3 seconds… (read more)

Upon the subject action, Windows 10 takes a system/memory dump, sends it to Microsoft, and automatically restarts. Firefox appears to be initializing for about 3 seconds (after clicking its shortcut) and then the crash occurs. The display of the initial Firefox landing page is not obtained.

The blue screen of death (BSOD) has this message: KMODE EXCEPTION NOT HANDLED

Also, the networking software (NETGEAR) is rendered inoperable and must be re-installed upon Windows restart. Otherwise, my system is stable. Maintenance is regularly applied as it becomes available.

Device Specifications: - Device name: LENOVO-71C72702 - Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz 3.00 GHz - Installed RAM: 4.00 GB (3.25 GB usable) - Device ID: D607D8C6-79B8-48DA-BE03-F72C10EF4442 - Product ID: 00330-80000-00000-AA092 - System type: 32-bit operating system, x64-based processor - Pen and touch: No pen or touch input is available for this display

Windows Specifications: -Edition: Windows 10 Pro - Version: 20H2 - Installed on: ‎6/‎9/‎2020 - OS build: 19042.1081 - Experience: Windows Feature Experience Pack 120.2212.3530.0

Firefox was a delight to use. But now not so much, as it's unavailable as described above.

If anyone has a fix, or a suggestion for obtaining one, it would be gratefully appreciated. Thanks!

Asked by Stripeman 1 month ago

Answered by Stripeman 2 weeks ago

Extremely high CPU usage while playing video (youtube)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebook… (read more)

Firefox become hopelessly show to play even 480p videos from youtube 90% CPU usage while playing 720p video from youtube freezing randomly. (same issue on other notebooks, so I have a strong feeling it is not a hardware/notebook related issue) Hardware:

  • CPU: i7-6500U
  • RAM: 8GB / DDR3
  • Video: Intel HD graphics
  • Memory usage never runs above 60%

OS: doesn't matter, experiencing same issue on windows 7/10 and linux.

to compare, same video 1080p/60Hz played with:

  • brave/chromium ~30..35% cpu
  • mpv playing same video directly from youtube ~ 19..25% cpu
  • Firefox - constantly freezing, youtube autmatically switching from 1080p to 720p, then to 480p, playing 480p @ 60..90% cpu usage

I have tried everything from this forum and from others - nothing helped.

And finally, last nail in a coffin - even my very old notebook Core2duo with 2GB ram playing 720p videos with brave browser without issues while firefox struggling to play 480p, constantly freezing and making notebook fan run like crazy.

Firefox is literally forcing me to use other browser.

Asked by George Eliozov 1 week ago

Last reply by jonzn4SUSE 5 days ago

Input tools opens slowly

Hello! I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i … (read more)

Hello!

I got this issue when i am clicking on input tools (on screen keyboard) on google search page,it opens up with a 3-5 second delay and this problem started after i installed version Firefox 90.0.02 64 bit.

My OS is Win 10 64bit. All updates except KB5004237 are installed.

I do have a couple of add-ons like Default Bookmark Folder and uBlock Origin and i even disabled them but still the issue stands with input tools delay.

I also refreshed my Firefox but that didn't help either.

Any solutions to this issue?

Asked by pilotorder 5 days ago

Last reply by FredMcD 5 days ago

Request Account Deletion

Hello Mozilla Team, I have a small problem. My home server was killed by a flood, so I lost my password manager (2FA & recovery code). The geo backup was unfortunatel… (read more)

Hello Mozilla Team,

I have a small problem.

My home server was killed by a flood, so I lost my password manager (2FA & recovery code). The geo backup was unfortunately a bit older and does not contain the data for my Mozilla account. This has now locked me out of my account, but I still want to delete it. I have read the article (https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication), but I still have the right to delete my account and have my data deleted.

I would like to know who to email to get this started, Stay healthy, thanks for the help.

Asked by Sven 1 week ago

Last reply by Sven 5 days ago

  • Locked

ARE THERE NO DEVELOPERS OF ANY SOFTWARE WHO DO NOT USE GOOGLE SERVICES, THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT?

I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPION… (read more)

I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT! HOW STUPID HAS EVERYONE BECOME THAT THEY CANNOT SEE WHAT THEY HAVE DONE TO YOUR PRIVACY? EVERY STINKING PIECE OF CODE I LOOK INTO IN THE OPEN SOURCE WORLD CONTAINS GOOGLE CODE! THEY SPY ON EVERYONE ALL OVER THE WORLD! HOW STUPID HAVE YOU BECOME AMERICA? GET A CLUE! START WRITING YOUR OWN CODE AND AVOID AND BLOCK GOOGLE CODE! DO NOT GET CAUGHT WITH YOUR PANTS DOWN WHEN GOOGLE STARTS DEMANDING YOU SHUT DOWN YOUR WEBSITES BECAUSE YOU DISAGREE WITH THEIR POLICIES! EVER SINCE i HEARD THE STORY ABOUT GOOGLE WRITING CODE AND DOING A PROJECT FOR THE CHINESE MILITARY I HAVE BEEN FIREWALL BLOCKING ALL GOOGLE SERVICES! I HAVE DISCOVERED THAT EVERYONE USES THEIR SERVICES! WHAT HAPPENS TO YOUR CODE OR WEBSITE WHEN GOOGLE GOES PERMANENTLY DOWN BECAUSE OF A NUCLEAR STRIKE ON SAN FRANCISCO? i WILL TELL YOU WHEN THAT HAPPENS ALL YOUR WEBSITES GO DOWN AND YOU WILL NO LONGER BE ABLE TO REMAIN CONNECTED! STOP USING GOOGLE SERVICES! WRITE YOUR OWN SERVICES! THEN YOUR WEBSITES WILL CONTINUE TO FUNCTION WHEN THE WORST CASE SCENARIO OCCURS IN SAN FRANCISCO AND YOU WILL END UP BECOMING THE SAVIORS OF THE WORLD WIDE WEB OF CONNECTIVITY!

Asked by Virgil U 5 days ago

Last reply by Seburo 5 days ago

  • Solved

Firefox fails to start even after reinstall

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profile… (read more)

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profiles which I cannot delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those.

My new installation is dated 24/07/2021.

There is nothing in the properties of those two files to suggest an issue. I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable".

Please advise on how I address this.

Asked by brijohnnow 6 days ago

Answered by brijohnnow 6 days ago

I am not able to access the website which has embedded links.

I am not able to access the website which has embedded links. when i try to clear everything and selected never remember history. After that also i could not access the … (read more)

I am not able to access the website which has embedded links.

when i try to clear everything and selected never remember history. After that also i could not access the trusted website. could you please explain what can i do for the below error ?

this is the error i am getting, Firefox Can’t Open This Page

To protect your security, login.microsoftonline.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by keerthihana7 1 week ago

Last reply by cor-el 6 days ago

Yesterday's Update Crashes

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The brow… (read more)

Since yesterday's update on my Windows 7, today I first got error messages on pages I usually visit, my home page and the Google signin page among my Favorites. The browser crashed when I tried to bring up Settings. Subsequently I could not open it again. I just shut down that computer in case repowering it solves the problem later. This is Mac Catalina. Firefox just updated here. I hope on this computer the problem does not surface.

Asked by tightpurchaser 1 week ago

Last reply by Seburo 6 days ago

Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (read more)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

Asked by inaki6martinez 2 weeks ago

Last reply by jonzn4SUSE 6 days ago

RecordSeek Secure return of Free use, Please.

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. Fa… (read more)

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. FamilySearch and ancestry.com https://familysearch.org/partneraccess

Asked by James E Ford 1 week ago

Last reply by FredMcD 1 week ago

Fresh install Firefox always connecting bc.googleusercontent.com

Hello. 90.0.2 (64-bit) on Ubuntu 20.04. I noticed a lot of activity from my desktop computer to various ip's at bc.googleusercontent.com whenever I start, visit sites, or… (read more)

Hello.

90.0.2 (64-bit) on Ubuntu 20.04.

I noticed a lot of activity from my desktop computer to various ip's at bc.googleusercontent.com whenever I start, visit sites, or shut down firefox. I know this because I'm watching the tcp stream with tcpdump | grep 'googleusercontent'

This ONLY happens in Firefox not chrome or other browsers. Seeing this is a fresh install with no addons, tweaks, etc. I'd like to know WHY a fresh install of Firefox phones home to some googleusercontent user. See below snippet of logs:

11:33:42.093364 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [P.], seq 471329027:471329073, ack 2729502542, win 501, options [nop,nop,TS val 1305694051 ecr 3857902929], length 46 11:33:42.107201 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https > desktop-pc.57790: Flags [P.], seq 1:47, ack 46, win 269, options [nop,nop,TS val 3857961260 ecr 1305694051], length 46 11:33:42.107250 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [.], ack 47, win 501, options [nop,nop,TS val 1305694065 ecr 3857961260], length 0 11:33:52.560740 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [P.], seq 46:92, ack 47, win 501, options [nop,nop,TS val 1305704519 ecr 3857961260], length 46 11:33:52.561589 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [P.], seq 92:123, ack 47, win 501, options [nop,nop,TS val 1305704519 ecr 3857961260], length 31 11:33:52.561604 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [F.], seq 123, ack 47, win 501, options [nop,nop,TS val 1305704519 ecr 3857961260], length 0 11:33:52.610772 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [F.], seq 123, ack 47, win 501, options [nop,nop,TS val 1305704569 ecr 3857961260], length 0 11:33:52.627368 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https > desktop-pc.57790: Flags [.], ack 123, win 269, options [nop,nop,TS val 3857971780 ecr 1305704519], length 0 11:33:52.627377 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https > desktop-pc.57790: Flags [F.], seq 47, ack 123, win 269, options [nop,nop,TS val 3857971780 ecr 1305704519], length 0 11:33:52.627382 IP desktop-pc.57790 > xxx.xxx.xxx.xx.bc.googleusercontent.com.https: Flags [.], ack 48, win 501, options [nop,nop,TS val 1305704585 ecr 3857971780], length 0 11:33:52.627383 IP xxx.xxx.xxx.xx.bc.googleusercontent.com.https > desktop-pc.57790: Flags [.], ack 124, win 269, options [nop,nop,TS val 3857971780 ecr 1305704569], length 0 11:34:03.842933 IP desktop-pc.51722 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [S], seq 996339558, win 64240, options [mss 1460,sackOK,TS val 955624625 ecr 0,nop,wscale 7], length 0 11:34:03.858960 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51722: Flags [S.], seq 925690353, ack 996339559, win 65535, options [mss 1430,sackOK,TS val 2064824943 ecr 955624625,nop,wscale 8], length 0 11:34:03.858998 IP desktop-pc.51722 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 1, win 502, options [nop,nop,TS val 955624641 ecr 2064824943], length 0 11:34:03.859153 IP desktop-pc.51722 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [P.], seq 1:292, ack 1, win 502, options [nop,nop,TS val 955624641 ecr 2064824943], length 291: HTTP: GET /canonical.html HTTP/1.1 11:34:03.875183 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51722: Flags [.], ack 292, win 261, options [nop,nop,TS val 2064824959 ecr 955624641], length 0 11:34:03.875990 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51722: Flags [P.], seq 1:303, ack 292, win 261, options [nop,nop,TS val 2064824960 ecr 955624641], length 302: HTTP: HTTP/1.1 200 OK 11:34:03.876002 IP desktop-pc.51722 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 303, win 501, options [nop,nop,TS val 955624658 ecr 2064824960], length 0 11:34:03.883688 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [S], seq 768896638, win 64240, options [mss 1460,sackOK,TS val 1626218123 ecr 0,nop,wscale 7], length 0 11:34:03.905544 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [S.], seq 1394470845, ack 768896639, win 65535, options [mss 1430,sackOK,TS val 1204742904 ecr 1626218123,nop,wscale 8], length 0 11:34:03.905578 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 1, win 502, options [nop,nop,TS val 1626218145 ecr 1204742904], length 0 11:34:03.907941 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 1:518, ack 1, win 502, options [nop,nop,TS val 1626218148 ecr 1204742904], length 517 11:34:03.912857 IP desktop-pc.51726 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [S], seq 2152459553, win 64240, options [mss 1460,sackOK,TS val 955624695 ecr 0,nop,wscale 7], length 0 11:34:03.924152 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51726: Flags [S.], seq 590793181, ack 2152459554, win 65535, options [mss 1430,sackOK,TS val 3149516165 ecr 955624695,nop,wscale 8], length 0 11:34:03.924192 IP desktop-pc.51726 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 1, win 502, options [nop,nop,TS val 955624706 ecr 3149516165], length 0 11:34:03.924277 IP desktop-pc.51726 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [P.], seq 1:294, ack 1, win 502, options [nop,nop,TS val 955624706 ecr 3149516165], length 293: HTTP: GET /success.txt?ipv4 HTTP/1.1 11:34:03.934710 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [.], ack 518, win 261, options [nop,nop,TS val 1204742936 ecr 1626218148], length 0 11:34:03.936093 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [.], seq 1:2837, ack 518, win 261, options [nop,nop,TS val 1204742937 ecr 1626218148], length 2836 11:34:03.936123 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 2837, win 492, options [nop,nop,TS val 1626218176 ecr 1204742937], length 0 11:34:03.936710 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 2837:4575, ack 518, win 261, options [nop,nop,TS val 1204742937 ecr 1626218148], length 1738 11:34:03.936731 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 4575, win 497, options [nop,nop,TS val 1626218176 ecr 1204742937], length 0 11:34:03.944581 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51726: Flags [.], ack 294, win 261, options [nop,nop,TS val 3149516186 ecr 955624706], length 0 11:34:03.944596 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51726: Flags [.], ack 294, win 261, options [nop,nop,TS val 3149516186 ecr 955624706], length 0 11:34:03.945221 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.http > desktop-pc.51726: Flags [P.], seq 1:221, ack 294, win 261, options [nop,nop,TS val 3149516186 ecr 955624706], length 220: HTTP: HTTP/1.1 200 OK 11:34:03.945232 IP desktop-pc.51726 > xvx.xxv.xvx.xx.bc.googleusercontent.com.http: Flags [.], ack 221, win 501, options [nop,nop,TS val 955624727 ecr 3149516186], length 0 11:34:03.980463 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 518:582, ack 4575, win 501, options [nop,nop,TS val 1626218220 ecr 1204742937], length 64 11:34:03.980767 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 582:752, ack 4575, win 501, options [nop,nop,TS val 1626218221 ecr 1204742937], length 170 11:34:03.980898 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 752:984, ack 4575, win 501, options [nop,nop,TS val 1626218221 ecr 1204742937], length 232 11:34:04.000850 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 4575:5155, ack 752, win 265, options [nop,nop,TS val 1204743002 ecr 1626218220], length 580 11:34:04.000894 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 5155, win 501, options [nop,nop,TS val 1626218241 ecr 1204743002], length 0 11:34:04.000897 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 5155:5186, ack 752, win 265, options [nop,nop,TS val 1204743002 ecr 1626218220], length 31 11:34:04.000902 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 5186, win 501, options [nop,nop,TS val 1626218241 ecr 1204743002], length 0 11:34:04.001167 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 984:1015, ack 5186, win 501, options [nop,nop,TS val 1626218241 ecr 1204743002], length 31 11:34:04.020369 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [.], ack 984, win 269, options [nop,nop,TS val 1204743021 ecr 1626218221], length 0 11:34:04.026854 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [.], ack 1015, win 269, options [nop,nop,TS val 1204743028 ecr 1626218241], length 0 11:34:04.085712 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 5186:5476, ack 1015, win 269, options [nop,nop,TS val 1204743086 ecr 1626218241], length 290 11:34:04.085735 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 5476, win 501, options [nop,nop,TS val 1626218325 ecr 1204743086], length 0 11:34:04.085740 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 5476:6347, ack 1015, win 269, options [nop,nop,TS val 1204743087 ecr 1626218241], length 871 11:34:04.085745 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 6347, win 499, options [nop,nop,TS val 1626218326 ecr 1204743087], length 0 11:34:04.085746 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 6347:6493, ack 1015, win 269, options [nop,nop,TS val 1204743087 ecr 1626218241], length 146 11:34:04.085749 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 6493, win 498, options [nop,nop,TS val 1626218326 ecr 1204743087], length 0 11:34:04.085750 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [P.], seq 6493:6532, ack 1015, win 269, options [nop,nop,TS val 1204743087 ecr 1626218241], length 39 11:34:04.085753 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [.], ack 6532, win 498, options [nop,nop,TS val 1626218326 ecr 1204743087], length 0 11:34:04.085923 IP desktop-pc.58270 > xvx.xxv.xvx.xx.bc.googleusercontent.com.https: Flags [P.], seq 1015:1054, ack 6532, win 501, options [nop,nop,TS val 1626218326 ecr 1204743087], length 39 11:34:04.110790 IP xvx.xxv.xvx.xx.bc.googleusercontent.com.https > desktop-pc.58270: Flags [.], ack 1054, win 269, options [nop,nop,TS val 1204743112 ecr 1626218326], length 0

Asked by jeffschips 1 week ago

Last reply by jeffschips 1 week ago

Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked

Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message: Malwarebytes www.malwarebytes.com… (read more)

Firefox updated yesterday to ver 90.0.1 (64-bit). Today when I open Firefox browser, Malwarebytes blocks an exploit with thiis message: Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/21/21 Protection Event Time: 1:37 PM Log File: 577494dc-ea4a-11eb-a649-54bf641896a0.json

-Software Information- Version: 4.4.2.123 Components Version: 1.0.1358 Update Package Version: 1.0.43331 License: Premium

-System Information- OS: Windows 10 (Build 19043.1110) CPU: x64 File System: NTFS User: System

-Exploit Details- File: 0 (No malicious items detected)

Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, 0, 392684, 0.0.0, ,

-Exploit Data- Affected Application: Mozilla Firefox (and add-ons) Protection Layer: Protection Against OS Security Bypass Protection Technique: Exploit ROP gadget attack blocked File Name: URL:


(end)


When I open in safe mode, no problem. I can not find the extension causing the problem

Asked by ItBme 1 week ago

Last reply by ItBme 1 week ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 1 week ago

Last reply by FredMcD 1 week ago

deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have acc… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 1 week ago

A duplicate page designed just like Firefox Addons, keeps installing an extension without permission.

I was searching for some music online, and I came across a website. It redirected me to a duplicate page, that is designed exactly like Firefox Addons. Now that site auto… (read more)

I was searching for some music online, and I came across a website. It redirected me to a duplicate page, that is designed exactly like Firefox Addons. Now that site automatically loads whenever I open my Firefox browser and keeps installing an addon without any permissions, even if the "Get addon" button isn't clicked. The URL of the site is https://black-mode-for-browser.site/Dark%20Fox%20%E2%80%93%20Get%20this%20Theme%20for%20%F0%9F%A6%8A%20Firefox%20(en-US).php. Please beware before checking on this link.

Asked by S Balaji 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

Firefox v90 very slow loading AOL email site

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. … (read more)

I've been using site https://mail.aol.com/webmail-std/en-us/suite for years to log in to AOL email for years and now, with Firefox v90, it takes over 2 minutes to load. It takes only a couple seconds with the Edge browser. I've tried troubleshooting mode, a refresh and a complete re-installation without any improvement. This never happened in previous versions of Firefox.

Any help is appreciated, Gary S.

Asked by gvmbear 1 week ago

Answered by gvmbear 1 week ago

"The Big Lie" & I Don't Mean Politics

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox … (read more)

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Asked by 1&Done 1 week ago

Last reply by jscher2000 1 week ago

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (read more)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Asked by Johnone 1 month ago

Last reply by FredMcD 1 week ago

  • Solved

can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 1 month ago

Answered by FredMcD 1 week ago