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  • Archived

"Firefox is installing components needed to play audio or video..."

I have a clean basic install of Windows 7 64 bit Pro. It is completely up to date. New install of Firefox 49. When going to Netflix I get the message "Firefox is installi… (read more)

I have a clean basic install of Windows 7 64 bit Pro. It is completely up to date. New install of Firefox 49.

When going to Netflix I get the message

"Firefox is installing components needed to play audio or video..."

but never completes. If I try to run a netflix video my pc crashes, won't reboot until I do a power off.

The desired videos play on Netflix in IE fine.

I have NO antivirus running, FF is set to auto update.

Any ideas ?

Asked by sparky772 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

How to deploy an Extension without User Interaction ?

i am trying to install an Extension to every users of my Computer using the %MOZILLA_DIR%\distribution\bundles\MY_EXTRACTED_XPI_GUID_FOLDER (windows computer). When i fir… (read more)

i am trying to install an Extension to every users of my Computer using the %MOZILLA_DIR%\distribution\bundles\MY_EXTRACTED_XPI_GUID_FOLDER (windows computer). When i first run Firefox, it shows a warning page (about:newaddons....)

I can't affort to disable this about:newaddon{GUID} which ask me if i want to enable this new addon or not ... i have tried many default_pref values but none seems to be working...

Is there a way to automatically enable this extension ?

Using Firefox 27.0.1

Asked by rebrec 6 years ago

Last reply by guigs 6 years ago

  • Archived

How to upgrade to latest version on Ubuntu 10.10 LTSP server

I run Ubuntu 10.10 LTSP server/client network and DO NOT want to upgrade Ubuntu... too much trouble, nobody can guarantee it will not hammer my LTSP install and besides, … (read more)

I run Ubuntu 10.10 LTSP server/client network and DO NOT want to upgrade Ubuntu... too much trouble, nobody can guarantee it will not hammer my LTSP install and besides, Unity is awful. I need newer Firefox due to some frequently used web pages, so I need an install procedure that will not hammer anything. It's a mission critical user environment. If anybody has positive experience with Firefox upgrade in similar environment please advise.

Asked by InterpreDemon 6 years ago

Last reply by patrickmc 6 years ago

  • Archived

Hello, I have the issue Couldn't load XPCOM.

Hello, I see this issue happened for other people but I coudnt find the right answer : I am on Linus and whatever the version I take (latest I tried is 67.0b9), I have an… (read more)

Hello,

I see this issue happened for other people but I coudnt find the right answer :

I am on Linus and whatever the version I take (latest I tried is 67.0b9), I have an error trying to run it in command line.

$ ./firefox (or with the -headless I tried too)

PCOMGlueLoad error for file /local/vestbin/oxygen-uat/drivers/firefox/libnspr4.so
cannot open shared object file: No such file or directory

Couldn't load XPCOM.

I checked all preriquisites and installed GTK3 but Still have the error.

What could it be ?

Thanks and Regards, Jeremy.

Asked by jerem103 1 year ago

Last reply by FredMcD 9 months ago

  • Archived

Microsoft is downloading a virus called critical update. it deletes the firefox stub and the html files exported.

The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency… (read more)

The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency that can prosecute microsoft. as i said before the best defense is to have a dvd containing all the firefox executables so that we can reinstall without having to connect through internet explorer. I am willing to buy this dvd - i think this is better than making a donation. The laptops are now programmed to have a return to factory installed condition. the dvd would come in handy then. it does mean losing several hours of work but that is the price of an insecure internet.

Asked by bluestone 6 years ago

Last reply by kobe 6 years ago

  • Archived

How I can download firefox for organization?

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию? Where link for download firefox for organization? … (read more)

Раньше был путь release - firefox for organization а теперь его найти не могу. Как скачать ESR версию?


Where link for download firefox for organization?

Asked by Maxim_al 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why can't I get Constant Guard to work properly with firefox. I have done as constant guard asked, but find no constant guard add-on in firefox. I want to use

I have been intouch with constant guard , have uninstalled and re-installed it but it doesn't work properly. when I go to your add-ons it does not show up and I want to u… (read more)

I have been intouch with constant guard , have uninstalled and re-installed it but it doesn't work properly. when I go to your add-ons it does not show up and I want to use constant guard and firefox. Please help me so I don't have to go to another web browser. thanks.

Asked by skatedon 6 years ago

Last reply by guigs 6 years ago

  • Archived

temp file error message when trying to download on Windows 10

Athabasca University forces its student to use this browser. So I have no choice.... This is the error message I get when I try to install the Windows 10 version on Septe… (read more)

Athabasca University forces its student to use this browser. So I have no choice.... This is the error message I get when I try to install the Windows 10 version on September 21st, 2016 : C:\Users\my name\AppData\Local\Temp\INH268~1\EnigmaEncode.exe

Please help! Thank you.

Asked by notagamer 3 years ago

Last reply by John99 3 years ago

  • Archived

Every time I start up it says it's already running. I uninstalled and reinstalled 3 times...

Message states "Firefox is already running but not responding. The old Firefox process must be closed to open a new window." So then I click "Close Firefox". Then I open… (read more)

Message states

"Firefox is already running but not responding. The old Firefox process must be closed to open a new window."

So then I click "Close Firefox".

Then I open it again and I get the same message....

DKF

Asked by dkflipse 5 years ago

Last reply by guigs 5 years ago

  • Archived

On Windows XP 32 bit OS repeated attempts to do clean re-install but crash report warning always comes up and I can't enter safe mode

only clue to this was at the same time Microsoft Security Essentials would not scan and the firefox crash page showed up. I uninstalled Microsoft Security Essentials comp… (read more)

only clue to this was at the same time Microsoft Security Essentials would not scan and the firefox crash page showed up. I uninstalled Microsoft Security Essentials completely and did a clean re-install of Firefox but i keep getting crash immediately when i try to start firefox. holding shift and trying to start does the same thing.

Asked by Jsr7711 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cannot access services.mozilla.com while attempting to sync.

I cannot access *.services.mozilla.com. The message displayed is 'Server not found'. I checked the status.mozilla.com and account.services.mozilla.com is said to be opera… (read more)

I cannot access *.services.mozilla.com. The message displayed is 'Server not found'. I checked the status.mozilla.com and account.services.mozilla.com is said to be operating normally. I cannot even access it through mobile. Because of this, I cannot try to log in, or reset my password when I am trying to sync my laptop to my desktop. I was previously successful in syncing them a couple of months ago before I reformatted my laptop.

Thanks for any help!

Asked by starseed 6 years ago

Last reply by cor-el 6 years ago

  • Archived

downgrading firefox

I'm unfortunately using an older version of Mac OS, version 10.6 to be exact. (Problems with installing the recent versions) Ever since the latest update of firefox, i ca… (read more)

I'm unfortunately using an older version of Mac OS, version 10.6 to be exact. (Problems with installing the recent versions) Ever since the latest update of firefox, i can no longer use the browser i prefer to use the most. I've looked at many ways to downgrade it, and all of them are linked to this page. http://ftp.mozilla.org/pub/firefox/releases/

And from there I have no clue on what to do, and not one Q&A i have read explains how to do it. I basically want to revert back to the version I was using before (one that works on Mac OS X 10.6) Can anyone help me, please.

Asked by SukiRed 3 years ago

Last reply by James 3 years ago

  • Archived

firefox still outputs "cannot update to latest version" message even though I downloaded and installed the latest version, confirmed by the version no (61.0.2).

I received the above message for some time before taking action. I downloaded it (3 times in the end) before making time to install it. However, even before the install… (read more)

I received the above message for some time before taking action. I downloaded it (3 times in the end) before making time to install it. However, even before the install I noted that I seemed to be at the latest version (61.0.2) (64 bit) by checking on the 'about' page. Nevertheless I re-installed (shut down the browser and ran the last download) in the hope that it would fix the issue. No Luck, as I have received the prompt multiple times since then, and I can find no existing log that addresses this situation.

Update - as I was logging this, left the 'about' page open, which would always display 'checking for updates' - but since I knew it was up to date, I would close this window before it could complete. Also, I assume that like other browsers, Firefox continues to check for updates in the background (also how else would it prompt me to apply the latest update since I never go to this page otherwise). Anyhow, for the first time this process finished and confirmed that Firefox is up to date. This might mean the problem is now resolved, but only time will tell, but if so, then my question is why did it not get to this milestone when checking in the background? Either way there is a problem, as having to go to that page and leave it open till it resolves (the next time there is an upgrade) is not what I would call good programming.

Thanks

Mark

Asked by MarkWalters 1 year ago

Last reply by joeb13 1 year ago

  • Archived

I guess Chrome will not allow me to sign up for Mozilla newsletters after I downloaded FF, unable to get page to accept my email, etc.

Been having trouble w/Chrome would play audio only of Vimeo videos, fixed that but now will not display photos on Pinterest, only the links behind them. So I thought I'd … (read more)

Been having trouble w/Chrome would play audio only of Vimeo videos, fixed that but now will not display photos on Pinterest, only the links behind them. So I thought I'd try Firefox again, used to use it for several years. Downloaded and then thought I should sign up for your newsletters. But (using Chrome right now) I could not get the page to accept my subscription. Tried several times, refreshed, etc. Not sure why, seems strange.

Asked by KatW 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox says cannot create temp folder archive?

I accidentally deleted Firefox from my computer the other day, and now when I try to download it, it comes up with an error box saying "7-zip: can not create temp folder … (read more)

I accidentally deleted Firefox from my computer the other day, and now when I try to download it, it comes up with an error box saying "7-zip: can not create temp folder archive" I have tried to download it in my specific language and still no luck. How can I fix this?

Asked by nikicole0319 5 years ago

Last reply by williamcraig5 5 years ago

  • Archived

Are Firefox and Aptana divorced?

Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/upd… (read more)

Hello. I have been trying to get the Firefox debugger to hook up with the Aptana editor. The instructions that I have are obsolete. The link http://firefox.aptana.com/update/ is supposed to automatically download the extension. It just takes me to a search engine results page full of links that barely touch on the subject. I also found out the Firebug has been deprecated.

Question: Are Firefox and Aptana divorced? Is there still a way to combine the Aptana editor to the Firefox debugger?

Asked by GailRoma 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Can I make Firefox ESR the default browser at install?

I have many users who have FF installed but don't have it set as default. I'm deploying the next release and wish to force set it be the install now. I'm not dealing wi… (read more)

I have many users who have FF installed but don't have it set as default. I'm deploying the next release and wish to force set it be the install now. I'm not dealing with stubborn issues where it won't set, rather I need to automate at this stage.

Setting default after the fact is an option but still would need an automated approach.

I currently do use a custom mozilla.cfg but don't see a pref to set this; only to lock it out.

TYA

Asked by worzie 6 years ago

Last reply by guigs 6 years ago

  • Archived

Uninstalled Ff. Can't download Firefox. Error: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Had to uninstall Firefox, now want to reinstall but get the error message: "Firefox is already running, but is not responding. The old Firefox process must be closed to o… (read more)

Had to uninstall Firefox, now want to reinstall but get the error message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." followed by "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can find no Firefox running using Task Manager. But did find my profile using Mozilla Firefox instructions.

Asked by Fleetian 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Comparison of URLs of files & documents on computer, with URLs in browsing history?

Is there an app or other way of comparing the urls of pdfs on my computer that have been saved & printed with urls in the browsing history (to find out if the browsin… (read more)

Is there an app or other way of comparing the urls of pdfs on my computer that have been saved & printed with urls in the browsing history (to find out if the browsing history has duplicates)? I'm looking for a means that doesn't involve the downloads manager or downloads folder.

Thank you!

Asked by foster13 6 years ago

Last reply by cor-el 6 years ago