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Impossible to create new profile or utilize Firefox

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the followin… (read more)

Hi, After several issues with firefox not opening or loading websites properly, I attempted to do a clear reinstall of firefox. However upon installing I get the following series of issues which prevent firefox from working all together.

Upon starting up Firefox automatically opens the profile manager. On first attempt the "Create Profile Wizard" would not function all together. After manually adding the "Mozilla" and "Firefox" folders to %appdata% it will now open, however the following issues occur regardless of any attempt made on my behalf.

If attempting to save a new profile to the default location the following error occurs

Profile couldn’t be created. Probably the chosen folder isn’t writable. [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIToolkitProfileService.createProfile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 239" data: no]

If attempting to save a new profile to a different location the following error occurs when trying to either start up OR quit firefox

An unexpected error has prevented your changes from being saved.

After a times.json file is created

I have tried running in administrator mode, safe mode, everything I could possibly think of, and at this point I am convinced I will never be able to use firefox again despite having loved the browser for over a decade Attempting to find help through the knowledge base has completely failed

Asked by PrivateUser1 5 days ago

Last reply by PrivateUser1 5 days ago

OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly" but doesn't install

I was having the "PRR_END_OF_FILE_ERROR" Secure Connection Error and after going through that whole list of fixes ending with me deleting my firefox account and creating … (read more)

I was having the "PRR_END_OF_FILE_ERROR" Secure Connection Error and after going through that whole list of fixes ending with me deleting my firefox account and creating a new one the issue is still happening on sites like youtube after trying to play a video for a bit so i disovered that the two default plugins were giving these messages: OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly", "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." and wont install so at this point I think the final issue I need to solve to 100% fix things is to get these two plugins to finally install but I don't know how to force it to do that

Asked by That_Guy98 4 days ago

Last reply by That_Guy98 4 days ago

Firefox on ChromeOS won't start after install

Hi, I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-c… (read more)

Hi,

I've tried to install the desktop version of Firefox on my brother's new Chromebook, using the instructions here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos I enabled Linux, installed Flatpak, and installed Firefox. But when clicking the Firefox button nothing happens, a circle on the program icon just keeps rotating endlessly. When in the terminal, using the command flatpak run org.mozilla.firefox (which I got from https://flathub.org/apps/details/org.mozilla.firefox ) I get the following error message: bwrap: Can't mount proc on /newroot/proc: Operation not permitted error: ldconfig failed, exit status 256

I also followed the guide here: https://techpp.com/2021/12/02/install-firefox-on-chromebook/ which is a slight variation of the same procedure, but the same thing happens (circle on icon, error message in terminal).

Did I do something wrong? Is this an error with Flatpak?

Asked by simengp 17 hours ago

Updating Firefox on a Chromebook

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update… (read more)

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update it since. It says updates are disabled in Firefox itself, and I have not been able to fine what files I need to update via Terminal to get the most current version. (I have been able to update other files through Terminal). Can someone please point me in the direction of how to update Firefox if installed in the manner described in the link?

Asked by weshamner 12 hours ago

Access linked files on a webpage

Hello When I try to access a document file from a link on a webpage, Firefox is requiring that I first save the file to my iMac. I do not want to do this, I only want to … (read more)

Hello

When I try to access a document file from a link on a webpage, Firefox is requiring that I first save the file to my iMac. I do not want to do this, I only want to see the file (word document). This has only just started to occur since I recently upgraded my iMac to MacOS Monterey (12.1).

Can anyone let me know how to stop this happening?

Hamerdoon.

Asked by Hamerdoon 5 days ago

Unable to update/Install Firefox 91

I was trying to disable GMX email add-on which seems to be embedded permanently. I have found about every place on my desktop and on Firefox to no avail. Their page kee… (read more)

I was trying to disable GMX email add-on which seems to be embedded permanently. I have found about every place on my desktop and on Firefox to no avail. Their page keeps coming up as the browser window. In the process, I have lost access to my Firefox browser window. I have followed all the instructions given (btw: Microsoft no longer has the "install any" notation shown on your sample App setting screen). Still no browser screen appearing even though the Firefox is on the preference list both on your site and MS app site. All the browswer files seem to be located under Setting: Applications: Firefox. So I have browser search ability right now without reloading Edge or ???. Your thoughts please. Carolyn Tompkins [email removed from public]

Asked by junk4u 2 hours ago