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No Choice to select a Reinstall location. It always reinstalls in the same original folder.

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to… (read more)

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to uninstall Firefox and reinstall in a different folder. I can uninstall just fine; Microsoft and Glary tools don't find a trace of Firefox/Mozilla on the drive. I reboot, download Firefox using Edge and attempt to reinstall Firefox. The reinstall simply states that I'm trying to reinstall, and it'll take a few moments. AT NO TIME do I have a chance to specify WHERE to install/reinstall. How do I reinstall Firefox in a different folder?

Asked by rakgoma 12 minutes ago

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 44 minutes ago

Last reply by Dropa 30 minutes ago

  • Solved

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 4 months ago

Answered by Terry 4 months ago

password recovery

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought al… (read more)

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

Asked by the2m.wise 2 days ago

Last reply by cor-el 1 day ago

Firefox browser

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wip… (read more)

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wiped and no way to to go back to old way or to find and transfer my MANY book marks.. what the heck is going on?!?!?! .any help appreciated!!! Richard

Asked by rp24pa46 1 day ago

Last reply by Dropa 1 day ago

Can't download - nothing happening....

When using a download link (everywhere) nothing is happening. No errors no 'nothing' I was working before: 103.0.1 (64-bit) Download is working in chrome and other browse… (read more)

When using a download link (everywhere) nothing is happening. No errors no 'nothing'

I was working before: 103.0.1 (64-bit)

Download is working in chrome and other browsers.

Any idea where to look ?

Best

Jan

Asked by jan187 2 days ago

Last reply by jan187 1 day ago

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. T… (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Video playging

Hello Team, I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs". even … (read more)

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards

Asked by neelkhamar73 2 days ago

Last reply by cor-el 2 days ago

Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (read more)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 3 days ago

Last reply by cor-el 2 days ago

snap firefox packages for Ubuntu Core 22.

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edit… (read more)

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edition.

I need the support/guidance to install and run Firefox in Ubuntu Core 22.

Asked by CheAnandKri 1 week ago

Last reply by CheAnandKri 3 days ago

Firefox no longer allows offline installation

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it jus… (read more)

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it just throws this error (see attachment). And when I reconnect Wi-Fi or Ethernet the installer works.

Asked by tylerkezer 4 days ago

Last reply by James 3 days ago

Firefox and Windows 11

I have tried for several days to download Firefox to my new Lenovo 64 bit windows 11 laptop with no success. I get a message Install not completed because VCRuntime 140.… (read more)

I have tried for several days to download Firefox to my new Lenovo 64 bit windows 11 laptop with no success. I get a message Install not completed because VCRuntime 140.dll can't be found.

I have tried installing both 32 and 64 bit direct to the correct folders but Firefox still can't find them.

Also when uninstalling Firefox it does not complete unless I reboot first, when doing so it shows Firefox as preventing the reboot unless I ignore it.

Any help greatly appreciated.

jon

Asked by Jon 5 days ago

Last reply by TyDraniu 5 days ago

Importing data from another browser

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced t… (read more)

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced to Seamonkey, and maybe synced the other way too. And I'd like Thunderbird to be able to sync to the Seamonkey email data too, for what it's worth. I thought the importing of data when Firefox starts would take care of importing SM data but it doesn't. Are there any commandline options for running Firefox that would get the importing done? I sure don't want to mess around with a huge html bookmarks file and there's other data in Seamonkey besides bookmarks that should be imported too. Help!

Asked by democritus7 5 days ago

Last reply by Terry 5 days ago