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For some reason I was just upograde to a new version of Fire fox. I have lost everything I had on the old version. Completly lost all book marks etc. Is there any way to access thenm again, or delete this new version?

For some reason I was just upgraded to a new version of Firefox. I have lost everything I had on the old version. Completely lost all book marks etc. Is there any way t… (read more)

For some reason I was just upgraded to a new version of Firefox. I have lost everything I had on the old version. Completely lost all book marks etc. Is there any way to access them again, or delete this new version? Very frustrated! Larry

Asked by lriep 1 year ago

Answered by cor-el 1 year ago

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Getting e-mail on this desktop computer -- I will receive the answer at [email]@comcast.net on my laptop

I set this up Firefox up first on about the 14th -- no problem with e-mail. My mail and other shortcuts have disappeared and don't want to re-import from Edge or the olde… (read more)

I set this up Firefox up first on about the 14th -- no problem with e-mail. My mail and other shortcuts have disappeared and don't want to re-import from Edge or the older program. I don't want to sync it, just get the e-mail and find time to install a software that doesn't want to install, but has nothing to do with Firefox. I have been trying all afternoon and don't have any recourse but to go back to Windows if I can't get this resolved.

I have an existing problem because this computer was new a year ago and came with a free Office Max 1 year tech service. They remapped both the browser and this desktop and could not get it so I could access my files from both computers and save on this one. We were going thru my daughter's cancer, husband's stroke and my arm surgery and I couldn't come downstairs often. Finally called them one last time and seemed to work, but next day was a mess and I couldn't even get on the internet. I did get that straightened out and moved to Firefox. Worked fine until we had a storm and Microsoft got in on the reset after the snow storm. Now Firefox won't let me have my mail on this computer without syncing -- has always worked fine. Actually if I send a file to myself that is too big, it just went into the sent box and when I could get downstairs I could open it, work on it and send back the same way.

I do have a friend who can help me reset the computer when this covid thing is over and he has time to get here as he is quite busy with Boeing computers and our church computers-- I'm afraid to reset the computer without being sure all my card and WP programs are saved and will work. In the meantime, if I can just get this darn e-mail set up, I'll be satisfied.

Asked by David and Sylvia 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Transfer of FVD Speed Dial Cells - custom pictures and all

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win… (read more)

Since I am unable to find any forum dedicated to add-ons I'll post my question here and hope for the best. How do I transfer my FVD Speed Dial cells in my old laptop (win 7) to Firefox in my new laptop (win 10). Please don't tell me I'm going to have to redo each one by hand. I did check the Export button on Speed Dial but it doesn't transfer the custom pictures. Is there an easier way to do this? Like maybe moving a specific file(s)? Thank you - Sharon D.

Asked by s.dufur 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox installation

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox… (read more)

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox , including the saved state and plist file.However , after uninstallation , I noticed there were some files under Library~Caches and Library~Application Support.I deleted these files by mistake . I would like to know if deleting these files would affect Firefox if I reinstall it Thanks in advance

Asked by aymanas2004 1 year ago

Answered by cor-el 1 year ago

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Would like to get my "BOOKMARK" BAR Back

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install. Have got most of it fixed except I can't get the BOOKMARK "BAR" to displ… (read more)

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install.

Have got most of it fixed except I can't get the BOOKMARK "BAR" to display [see pic attached].

If I select "Bookmark" on the top bar, it opens the bookmark window but I want it where it has been for over a decade, between HISTORY AND TOOLS.

I downloaded the current rel 86. My first FIREFOX copy was ~2004/2005 ver 1.0.

Asked by jagman55 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Update size

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it req… (read more)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

Asked by Mr.Dan 1 year ago

Answered by TyDraniu 1 year ago

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How do I move Firefox to a new PC

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve … (read more)

Hi, I want to move Firefox to a new PC. I know there are many guides on how to do that, but what I'm most concerned about are my open windows and Tabs. How do I preserve those on the move?

Thank you.

Asked by mschwage 1 year ago

Answered by Mamoon 1 year ago

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Import .CSV file to password manager

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from fi… (read more)

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

Asked by bradloberg 1 year ago

Answered by cor-el 1 year ago

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Downloading bank statements

I cannot suddenly download my bank statements I am getting this message within the bank website: "We're sorry, there was an issue when trying to retrieve your documents."… (read more)

I cannot suddenly download my bank statements I am getting this message within the bank website:

"We're sorry, there was an issue when trying to retrieve your documents." this has only happened recently there reply to the question is as follows: Thank you for your email.

We understand experiencing issues with the website can be frustrating. This error is normally received when there is a browser compatibility issue. If the current browser does not allow you to access the documents, we would suggest using one of our other supported browsers: Internet Explorer, Firefox, Safari or Chrome.

Also I am having problems getting into my messages an Error comes up around 3 times before I actually get into them.

Any help would be gratefully appreciated....thank you

Asked by globetrotter45 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Ad Blacker Plus and Ad Blocker Ultimate but neither work!

I have tried repeatedly to add an Ad Blocker to Firefox (as I have in the past) but they do not work. I have looked for them after downloading but cannot find them on Fir… (read more)

I have tried repeatedly to add an Ad Blocker to Firefox (as I have in the past) but they do not work. I have looked for them after downloading but cannot find them on Firefox. Can anyone help me with this? Ad Blacker worked fine on my old iMac but not on the new one. I am not getting ads on my home page but I am getting two blocks of "code" where the ads would normally appear.

Thank you.

Asked by Alan Smith RY Mail 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Print PDF

Since upgrading to a newer version of FF, I find that I am unable to save to PDF like I've been doing so for years. The MacOS User Guide says to choose File > Print t… (read more)

Since upgrading to a newer version of FF, I find that I am unable to save to PDF like I've been doing so for years. The MacOS User Guide says to choose File > Print then Click the PDF pop up menu and choose Save as PDF.

Well, this open is no longer showing up in FF version 86.0. Can someone tell me how to get it back? Thanks.

Asked by bhill13 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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FireFox Nightly

I have FireFox Nightly but would like to go back to regular FireFox. When I downloaded regular FireFox I lost all of my bookmarks and passwords. How can I switch safely… (read more)

I have FireFox Nightly but would like to go back to regular FireFox. When I downloaded regular FireFox I lost all of my bookmarks and passwords. How can I switch safely.

Asked by radardr45 1 year ago

Answered by cor-el 1 year ago

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Moving Firefox & Thunderbird to different HD

I need to move Firefox & Thunderbird from the hard drive with the operating system to the other hard drive. The hard drive is almost full & need the room. Do I ju… (read more)

I need to move Firefox & Thunderbird from the hard drive with the operating system to the other hard drive. The hard drive is almost full & need the room. Do I just move the folders to the other HD or... I just want to make sure that I do it right without losing anything. Thanks for any help with this, Dave

Asked by dlarrabee 1 year ago

Answered by cor-el 1 year ago

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Installation of Firefox Lockwise for Windows 10

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installation… (read more)

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

Asked by PALLAS 1 year ago

Answered by cor-el 1 year ago

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when i open pdf firefox ALWAYS asks what to do

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > A… (read more)

Firefox just updated, without my permission, which is another problem. But now when i try to open pdf files, firefox always ask what to do. In Options > General > Appliacations i set pdf files to open with firefox, but firefox still asks what to do. In the window where it asks what to do, there is a tick box saying "Do this automatically from now on", even if i choose that option it still ends up asking what to do the next time i open a pdf file.

Asked by 2000tjls 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago