Firefox Support Forum

I was running just "regular" Firefox on my Windows laptop. Yesterday my help desk had me upgrade to Firefox Extended Support Release to install a corporate email security certificate. I did not know when I installed this version of Firefox that it would overwrite my existing browser, and when it did, I lost all of my add-ins, extensions, bookmarks, etc. I'm hoping to be able to restore my old profile with all of the existing data I had. If I have to "downgrade" to regular Firefox I think that's fine since I just needed the ESR to install the security cert and that's complete now.

I looked on the about:profiles page and I have two other profiles, default and june19 (I presume the latter is from June 2019?), but I don't know how to determine which one is the preferred one. When I clicked Launch profile in new browser, it instructed me to create a new profile to protect my information and I hesitated to do that because I'm trying to restore an old profile, not create a new one. In case you can't tell, I'm not an advanced software user, so give instructions like you would to a 5-year-old or your grandma... lol. Thanks in advance!

I have just updated to v.28. All the problems I and many others had with v.27 are now back, and the fix by removing "Cairo" from the Azure backend no longer appears to work. CPU maxxed out. Now had enough and want to reinstall v.26, but link https://support.mozilla.org/en-US/kb/install-older-version-of-firefox to install older version leads to pages of obscure and unexplained files and I have no idea which to download in order to downgrade. Can anyone shed any light? Thanks

Using v. 60.1 64-bit. All attempts to download are borked. No error message, but checking Downloads shos that they all fail (wihout explanation, of course). I have tried EVERY so-called solution for this I've seen on the 'net, and none of them worked.

Help, please.

There is a web page on my visited log I can not get rid of. Deleting the history causes the web page to be access again, dismissing it also brings it right back. I can verify with wireshark that the access is being triggered by deleting the history (clicking "Delete History" for that web page causes a flurry of internet activity on the ipaddress of the page in question).

I tried to uninstall and do a fresh reinstall (check mark for removing old plugins and such checked), but the old web pages still show up on the fresh reinstall.

Short of reformatting my hard drive and starting from scratch, or giving up and going to Chrome, how can I get a clean install?

Thanks, bt

Here is the link I see everywhere that there is a video link option., I do not see any way to click through 7 GET the update! Should I update everything such as Java too, & how? Thank you!

https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update

_{edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)}

Found existing message that Firefox 53.2.0 is available for XP, but the download link on the page only offers v. 57. I'm trying to download on a Linux machine that is running v.40 which I will update, but still need the version for XP. The XP machine is airgapped so can't download directly.

No, I'm not talking about having to first tediously click on every single tab, bookmarking them, following the instruction to transfer your bookmark file, and them clicking on every bookmark to open your tabs again. I'm asking about a one-click way to save all my tabs and them upload them on a different computer, just as Firefox does on closing/opening. Thank you

Every time I click a link to download something, I go to my downloads and see that the download just says, "failed." No reason why, no warning...it just says, "failed." WHY. My internet connection is fine. My version of Firefox is up to date. I don't even get an error message the download just does not happen. Nothing has changed since the last time I was downloading files to now. It isn't just for one particular file either. It's for every single thing I try to download.

I wonder if anyone knows the way to roll back from an update in Firefox? I do not wish to remove and re-install if it's possible just to roll back. I am using Windows 7 Pro and the "about Firefox" says I have 19.0 installed. The update causing the problem went in on 19/03/2013. Hope someone can help. Regards. G

the site arabyonline.com change my home page after i download software how can i change my home page to google again

please help me !

I made my services account yesterday on Windows, to prepare to move to Linux (first time). I synced all my data (I waited until sync is done), I closed FF and said goodbye to windows. After I installed Linux I wanted to restore my data from services on Firefox (all bookmarks, passwords, plugins, history), but FF was unable to download anything. It said that sync is finished but none of the bookmarks or passwords were downloaded. Is there any history of syncs where I could recover my old profile?

I have a shared WiFi internet connection with 54.0 Mbps speed. Internet speed is good but Firefox installer downloads Firefox at very slow speed. It takes about 10 to 15 minutes in downloading Firefox. Please fix the problem if it is occurring through your end, else do tell me what can I do to get it better. Thank you.

I have a laptop with a corrupt browser (Explorer) and I want to install Firebox. But, because the current browser won't launch I have no access to the download site.

I need to uninstall http://start.iminent.com/StartWeb/1033/homepage/, and I cannot find it on my "adds on " list, so I don't know how to proceed. I appreciate your help. Many thanks Vanina