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  • Archived

.zip being removed when customers download via Firefox

Thanks in advance for any insight to this problem. I have a website that sells digital downloads. When customers purchase and download the .zip files via FIREFOX, the .… (read more)

Thanks in advance for any insight to this problem. I have a website that sells digital downloads. When customers purchase and download the .zip files via FIREFOX, the .zip is removed from the filename. When this happens, my non-tech customers think the file is "bad" because they receive a message that the file cannot be opened. The workaround is that I walk them through adding .zip to the filename. This is both time consuming and just painful. Not to mention, comments on my forum that my files "don't work" are not helpful. This problem only occurs when using Firefox, all other browsers maintain the .zip extension.

I have opened trouble tickets with my website host (3Dcart) who has responded that the problem lies with the user and not the website.

Any suggestions would be greatly appreciated. Thanks.

Asked by CLEMAIL504 5 years ago

Last reply by FredMcD 5 years ago

  • Solved
  • Archived

Firefox asks me what to do with a login.do when logging in to Adobe.com.au.

Hi, When I try to login to adobe.com.au, I get a dialog box asking me what to do with a login.do file. I do not have this problem on any other website I login to, and I… (read more)

Hi,

When I try to login to adobe.com.au, I get a dialog box asking me what to do with a login.do file. I do not have this problem on any other website I login to, and I can login to the site using IE or Chrome. It worked some weeks back but I am not sure what version of FF that was or what Windows 7 level it was before any Win7 updates. Adobe tells me it is a FF problem but I am not so sure.

TIA

Steve

Asked by OzSteveC 5 years ago

Answered by guigs 5 years ago

  • Archived

How do I download text only from a news page to avoid slow and costly videos? Pause, Break, Esc do not stop a download, what does?

Can I stop a page from downloading, once the gist of it, the text has arrived so I can read it without the rest of the unwanted page from slowing other downloads and cost… (read more)

Can I stop a page from downloading, once the gist of it, the text has arrived so I can read it without the rest of the unwanted page from slowing other downloads and costing me download fees?

Asked by Normus 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Unable to download any files

When clicking a link to download a file, of any file type, I receive the error "C:\Users\Michael\AppData\Local\Temp\FILENAME.exe.part could not be saved, becasue the sour… (read more)

When clicking a link to download a file, of any file type, I receive the error "C:\Users\Michael\AppData\Local\Temp\FILENAME.exe.part could not be saved, becasue the source file could not be read."

The file name is different every time.

I do not have any download managers installed, I've tried several solutions, none of which have yet worked.

Asked by mdburke7 5 years ago

Last reply by Christine_Reardon 5 years ago

  • Archived

My Firefox doesnt show Download History anymore, but still there.

I dont know why, but this day my firefox doesnt show the history download, I didnt delete them. I downloaded FirefoxDownloadsView, and this show the list of my downloads,… (read more)

I dont know why, but this day my firefox doesnt show the history download, I didnt delete them.

I downloaded FirefoxDownloadsView, and this show the list of my downloads, but firefox doesnt do it. What can I do?

My Firefox is 45.3.0 ESR

Asked by Gaudy 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

how can i set the today date as a download directory daily automatically in firefox

I want to set the today date as a download directory daily automatically in firefox using a batch file or powershell script. for example : Today is 20-May-2018 i want to … (read more)

I want to set the today date as a download directory daily automatically in firefox using a batch file or powershell script.

for example : Today is 20-May-2018 i want to set the folder under C;\downloads\20May as download dir in firefox settings so that whatever i downloaded on the day will be in this directory.

please help me.

Asked by sumanth2594 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Many download lead to firefox crash can't remove

Hi, I've downloaded 1300 files in the same time via firefox, which lead to firefox to crash and when ever I strat the download resume and do crash. i tried to enter via … (read more)

Hi,

I've downloaded 1300 files in the same time via firefox, which lead to firefox to crash and when ever I strat the download resume and do crash. i tried to enter via safemode but i could't remove the download queue.

Asked by ockba 5 years ago

Answered by cor-el 5 years ago

  • Archived

Can't log in through WVDE for youtube videos. IE and Chrome gives you an option to go ahead. I can't use Firefox in my classroom. Any suggestions?

This Connection is Untrusted: I've tried adding exceptions but it still won't work. WVDE- West Virginia Dept of Ed - We have to go through Webtop and log in to get on y… (read more)

This Connection is Untrusted: I've tried adding exceptions but it still won't work. WVDE- West Virginia Dept of Ed - We have to go through Webtop and log in to get on youtube. Any suggestions?

Asked by kfetter 5 years ago

Last reply by kfetter 5 years ago

  • Archived

I can download images on Internet Explorer, but when I try to do the same on Firefox, the same images become corrupt. Why?

I can download images using literally any browser except Firefox. When I try to on Firefox, the image becomes corrupt, and I can't open it on my computer. Attempting to… (read more)

I can download images using literally any browser except Firefox. When I try to on Firefox, the image becomes corrupt, and I can't open it on my computer. Attempting to open it with Paint, for example, tells me that the image is not a valid Bitmap file. Again, this problem only occurs with Firefox. Every other browser works fine. I'd prefer not to have to switch browsers, though. Can anyone tell me why this problem is occurring? It happens both with old versions of Firefox and with the latest version.

Asked by rosechristo3 5 years ago

Last reply by jscher2000 5 years ago

  • Archived

Version 33.03 Upgrade for Max OS 10.7.5 - Bug Has Data in Danger - Urgent Help Needed

After upgrading to 33.03, I get an error message whenever I try to quit or restart saying "Cancel All Downloads? If you quit now, 72 downloads will be canceled. Are you s… (read more)

After upgrading to 33.03, I get an error message whenever I try to quit or restart saying "Cancel All Downloads? If you quit now, 72 downloads will be canceled. Are you sure you want to quit?" with buttons saying "Don't Quit" and "Cancel 72 Downloads"

I absolutely do NOT want to cancel ANY downloads, but I seem to be stuck. There is some urgency because my area in Maryland has frequent power failures, and the least short-term power fluctuation will cause my iMac to restart, causing me to lose hours of choosing and downloading graphics files. What can I do?

Asked by tom.etheridge 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

How stop auto downloading files as soon as Open/Save dialog appears?

When I click on a download link (eg: pdf file) It shows Open/Save dialog box. But before I select an option, firefox downloads that file backgroundly. I NEED TO CHECK THE… (read more)

When I click on a download link (eg: pdf file) It shows Open/Save dialog box. But before I select an option, firefox downloads that file backgroundly. I NEED TO CHECK THE FILE SIZE BEFORE DOWNLOAD!

Asked by Sumedhe 5 years ago

Last reply by fiest 5 years ago

  • Archived

Firefox is no longer allowing me to download anything from anywhere. Why?

I have a 2008 Mac book Pro. I recently installed Parallels desktop 11 so that I could install windows 10 onto an Extertal hard drive. Ever since then my Firefox browser,… (read more)

I have a 2008 Mac book Pro. I recently installed Parallels desktop 11 so that I could install windows 10 onto an Extertal hard drive. Ever since then my Firefox browser, which is currently up-to-date, will not allow me to download anything such as email attachments or anything. Every time I tried to download anything it fails. However if I close Firefox, which is currently my default browser, and open Safari, which I do not prefer, all of those same things are easily downloading. What do I do so that I can download like I always have with Firefox and not use Safari? On my laptop I am running OS X 10.10.4.

Asked by jcantaffa 5 years ago

Last reply by jcantaffa 5 years ago

  • Archived

Downloads keep failing

My downloads randomly fail. I download three things and one fails, and another time they all download fine. This happens on many different websites, I don't think it matt… (read more)

My downloads randomly fail. I download three things and one fails, and another time they all download fine. This happens on many different websites, I don't think it matters where. Size doesn't seem to matter either, unless I just haven't payed attention to see that it's always the big ones failing.

I just download something, see that the download arrow is filled up blue to show it's done, close Firefox and where I downloaded it there's just a .part file. I open Firefox and in the download list it says it failed. Shouldn't an error message come up if it fails? That should be added if it isn't.

Sometimes clicking the Retry button works after the first or more times, other times I have to re-download it from the same website and it works.

Asked by Ianon 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Downloads window -- Show in Finder broken

Running FF 38.0.1 on OS X v10.10.3, the downloads window doesn't work right. Downloading works but I can't reveal completed download files in the Finder by clicking on t… (read more)

Running FF 38.0.1 on OS X v10.10.3, the downloads window doesn't work right. Downloading works but I can't reveal completed download files in the Finder by clicking on the magnifier icon, or using the contextual menu.

During a download the entry looks normal -- shows the filename and the file type icon. But once it's done, the filename is replaced by a URL. At that point the magnifier doesn't work and the Show in Finder menu item is grayed out.

How do I fix it?

Asked by tallgrass 5 years ago

Last reply by tallgrass 5 years ago

  • Archived

How to fix download crash

Every time I'm trying to download a file i get this 2 errors: C:\Users\user\AppData\Local\Temp\2kIWPnpn.zip.part could not be saved, because the source file could not be … (read more)

Every time I'm trying to download a file i get this 2 errors:

C:\Users\user\AppData\Local\Temp\2kIWPnpn.zip.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator.

C:\Users\user\AppData\Local\Temp\2kIWPnpn.zip.part could not be saved, because an unknown error occurred.

Try saving to a different location.

This started to happen when I switched to windows 10.

Mostly the error happens when I click a link to download a file.

I followed this solution without any results.

http://kb.mozillazine.org/Unable_to_save_or_download_files

I really don't want to switch to chrome.

Thanks!

Asked by commonera 5 years ago

Last reply by cor-el 5 years ago

  • Archived

As Firefox starts, it retries failed downloads, an unwanted behavior.

Firefox 48.0.2, only recently noticed the issue but it probably started before the latest update considering how long ago I tried to download the file originally. I atte… (read more)

Firefox 48.0.2, only recently noticed the issue but it probably started before the latest update considering how long ago I tried to download the file originally. I attempted to download a file a few times and it failed. The file is from a PRC located server for a version of the Kindle alternative OS "Duokan." The failures were immediate, not like partials that fail. When I start Firefox, as soon as I am able I check the latest downloads and three failed attempts appear above the last files I downloaded. The failed attempts are time stamped with the time the browser started. Searches in about:config for fragments of the file name, download URL and domain come up empty. I've studied about:about to see if another view was promising but nothing seemed relevant, however I was not exhaustive by any means. TIA

Asked by Reed_ 4 years ago

Last reply by FredMcD 4 years ago

  • Solved
  • Archived

FF 25.1 won't download

I run XP SP3 on a Dell Latitude D610 laptop. When I upgraded to FF 25.1, I found the downloader wouldn't run; the website (FileHippo.com) was sending files, but FF showed… (read more)

I run XP SP3 on a Dell Latitude D610 laptop. When I upgraded to FF 25.1, I found the downloader wouldn't run; the website (FileHippo.com) was sending files, but FF showed no signs of download activity. I added the Download toolbar (which I had used before), but it didn't work either. I was able to download the files I needed using IE, so the problem doesn't seem to be either the files or the website, so it's probably FireFox-related

Asked by crogerblair1 7 years ago

Answered by AliceWyman 7 years ago