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Microphone option isnt even there

I'm experiencing an issue where I cannot access the microphone allowance within my Firefox browser. They appear to be completely missing. My FireFox is completely new. C… (read more)

I'm experiencing an issue where I cannot access the microphone allowance within my Firefox browser. They appear to be completely missing. My FireFox is completely new.

Could you please assist me with this? I've attached a screenshot to help illustrate what I'm not seeing and seeing on Google Translate. It doesn't even ask me if I can use it.

Sincerly, Jons

Asked by Jonas 6 months ago

Last reply by Jonas 6 months ago

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Stop Firefox showing my location when 'Googling'

Firefox show's my location when 'Googling' In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empt… (read more)

Firefox show's my location when 'Googling'

In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empty and I can not get it to see Google nor can I manually insert it.

Any idea what is going on please??

Dave.

Asked by EF80 6 months ago

Answered by TyDraniu 6 months ago

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webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (read more)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Asked by mxereas 7 months ago

Answered by jonzn4SUSE 7 months ago

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Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (read more)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Asked by David K 8 months ago

Answered by Paul 8 months ago

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My location in Firefox is incorrect

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites … (read more)

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

Asked by bclaudio 7 months ago

Last reply by bclaudio 7 months ago

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My camera

When I am on a web site stream when I turn my camera on to join it stops the stream from web site This happens on Firefox But if I use a different browser all is… (read more)

When I am on a web site stream when I turn my camera on to join it stops the stream from web site

  This happens on Firefox 
  But if I use a different  browser  all is ok

Asked by Alex first 7 months ago

Last reply by jonzn4SUSE 7 months ago

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Camera in video calls does not work

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session,… (read more)

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session, I receive a message asking me to grant camera permissions - even though the permissions are already enabled both in the browser and my computer’s settings.

Interestingly, the camera works perfectly fine on other browsers like Google Chrome, so the issue seems to be specific to Firefox. I’ve already checked the following:

- Camera permissions are all allowed for Google Meet in Firefox; - The system settings (Windows) permit Firefox to access the camera; - No other applications are blocking the camera. I know that 'cause I'm using this camera on WhatsApp and TikTok Live Studio.

Could y'all please help me resolve this? I’d appreciate any troubleshooting steps or fixes you can provide.

PS.: The images are written in portuguese. But it's all how I told you before.

Asked by Sâmya Mesquita 10 months ago

Last reply by Sadaqt 7 months ago

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Set "Share the screen" permission via Group Policy

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for… (read more)

Looking for a way to configure the "Share the screen" permission present in permissions for individual sites via GPO. I am aware of this doc but I can't find anything for setting this permission. Specifically, to block it for all sites with an explicit allow list.

The "Preferences" option won't suffice as permissions are stored in permissions.sqllite and are not part of the about:config preferences. The "Permissions" grouping lacks... the majority of the possible site permissions as well.

Asked by Pizzor 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

how to save telephone permissions for G Voice page https://voice.google.com/u/0/calls

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone ha… (read more)

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

Asked by WDHC 8 months ago

Answered by WDHC 8 months ago