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firefox not opening files with registered application

Firefox is forcing me to download a lot of temporary files instead of opening them in their native application, resulting in cluttering up my hard drive and making me unn… (read more)

Firefox is forcing me to download a lot of temporary files instead of opening them in their native application, resulting in cluttering up my hard drive and making me unnecessarily having to clean up after the browser.

How can I fix this privacy invading feature?

Asked by Colin WG 1 week ago

Answered by cor-el 5 days ago

  • Solved

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 1 week ago

Answered by Emma 5 days ago

  • Solved

Left click is not working unable to open link, start videos

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also exp… (read more)

The issue appeared about two days ago. On the page https://index.hu/ the left click is not working from firefox. This is the most popular news site in Hungary. I also experienced the issue on other sites.

It is working fine from chrome and chromium. The issue is appeared on linux and windows 10 machines as well.

I tried to clear the cache but it does not help.

Please fix this ASAP or I have to delete your browser.

Asked by gbvarga 6 days ago

Answered by gbvarga 5 days ago

  • Solved

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks a… (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 5 days ago

Answered by Daria 5 days ago

  • Solved

Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 5 days ago

Answered by liptherapypirate 5 days ago

  • Solved

Some video content can not be displayed.

I use a laptop with Fedora 36 installed. Firefox is version 104.0.1 Until a few days ago, there were no problems with video display. But since a few days, video content t… (read more)

I use a laptop with Fedora 36 installed. Firefox is version 104.0.1

Until a few days ago, there were no problems with video display. But since a few days, video content that is offered by the news site from NOS (Dutch television) is not displayed anymore. I only get this error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Also some content on Youtube aborts. For example loading https://www.youtube.com/watch?v=qq0BUiEs3JM results in this error: Er is een fout opgetreden. Probeer het later opnieuw. (Afspeel-ID: Ui0fzPxdSexgYcZ4).' (An error occured, try later again).

When using the Chrome Browser both websites can be used without giving errors implying that all the codecs are available.

How can I detect why video is blocked?

(Twitter also gives problems. After a fraction of a second, it stops displaying video)

Asked by Ben Engbers 1 week ago

Answered by Ben Engbers 5 days ago

  • Locked

Account Recovery

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I … (read more)

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I used for that account. Is there any way that I can reset this so I can use my primary email as an email for a firefox account? I do not care if I have to reset and start from scratch as I do not (yet) have any paid Mozilla services on the account.

I am now contacting support directly via email but do not know how to delete this thread.

Asked by devonf 6 days ago

Last reply by Dropa 5 days ago

  • Solved

Reader View icon missing.

READER VIEW icon is missing from the toolbar, and ENTER READER MODE is missing from the VIEW menu, even on sites/pages where it is enabled on my other computer. Firefox v… (read more)

READER VIEW icon is missing from the toolbar, and ENTER READER MODE is missing from the VIEW menu, even on sites/pages where it is enabled on my other computer. Firefox version 104.02

Asked by rob.riley 1 week ago

Answered by cor-el 1 week ago

  • Solved

Print popup window ghosted except for Format field

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector fiel… (read more)

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

Asked by Focksee 3 weeks ago

Answered by Focksee 6 days ago

  • Solved

How do I delete an autofill email address?

Running v104.0.2. (UK) Whenever I have an 'email box', I get an autofill email address appearing I wish to delete. When I highlight the address, and hit 'delete' it doesn… (read more)

Running v104.0.2. (UK) Whenever I have an 'email box', I get an autofill email address appearing I wish to delete. When I highlight the address, and hit 'delete' it doesn't work. On searching a method, I get the suggestion to go into settings and drill down in the 'Forms & Autofill' section in 'privacy' settings, but my FireFox has no such section.

I then tried to 'activate' the section by going into 'about:config' and changing 'extensions.formautofill.available' from, 'detect', to 'on', it made no difference, I still have no 'Forms & Autofill' section in settings.

How can something so simple be so complicated?

How do I delete an autofill email address?

Asked by Stephen5000 6 days ago

Answered by cor-el 6 days ago

  • Solved

Yoututbe comments not being displayed

Youtube comments are not showing up. Youtube live chat works fine. Issue started happening recently on both my PC and laptop. I checked other browsers and this issue does… (read more)

Youtube comments are not showing up. Youtube live chat works fine. Issue started happening recently on both my PC and laptop. I checked other browsers and this issue doesn't exist there.

Asked by nihal.voldemot 6 days ago

Answered by jonzn4SUSE 6 days ago

  • Solved

Firefox still saves files that I only want to open

Since version 98, Firefox still saves files in the designated Downloads folder, even if I just want to open them. This new behavior keeps cluttering up the Downloads fold… (read more)

Since version 98, Firefox still saves files in the designated Downloads folder, even if I just want to open them. This new behavior keeps cluttering up the Downloads folder with unnecessary garbage. What I want to have in there is what I choose to download myself, not some temporary files. That's what the Temp folder is for.

The problem https://support.mozilla.org/en-US/questions/1370409 is marked as closed, unfortunately with no fix. Will anyone be addressing this yet, or do users have to get used to it?

I, after a few months, chose to switch back to version 97.0.2 I will no longer accept updates regardless of new security patches. Unfortunately.

Asked by sepie761 1 month ago

Answered by Terry 1 month ago

  • Solved

Why does Firefox push https://google.mailto.com

Obviously Firefox/Mozilla makes ~80% of their incomse $ by shipping the browser with google as default search engine, which is a privacy nightmare but who cares, it's for… (read more)

Obviously Firefox/Mozilla makes ~80% of their incomse $ by shipping the browser with google as default search engine, which is a privacy nightmare but who cares, it's for the money... So my best bet would be that's also the reason the default mailto suggested by firefox is google, is that correct? Does that mean something of google ins injected into Firefox? Look i have no idea to be honest, i do hate google and now im woondering where is the gmail logo comming from, is it stored somewhere inside of firefox? Is it just the logo or might there be more google crap injected to firefox behind the scenes?

Asked by Firefox_Beginner 1 week ago

Answered by James 6 days ago

  • Solved

Firefox Account User has Died

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certifica… (read more)

My husband was a long-time Firefox user and recently passed away. I am the sole beneficiary and executor of his estate and provide a copy of the will and death certificate if necessary. The issue here, is unlike me, I cannot find the Firefox account to sync his passwords to my machine. I do have access to his machine and could open each web site and copy the information to a spread sheet if necessary - but obviously not a great workaround. So is there any way to gain access to that password.

Now for the obvious question - it's just a matter of equipment: he used a trackball, I prefer my mouse and I am considerably more comfortable with the keyboard on my machine.

Any help you can offer would be very helpful!

Best regards! Loralie

Asked by loralie 1 week ago

Answered by loralie 6 days ago