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A bit more documentation of the "Refersh Firefox" would be nice.

I have a problem with FireFox and it has been suggested I "refresh" it. I have been down this road a long time ago and it was a world of hurt for me. Why? Well: a - it d… (read more)

I have a problem with FireFox and it has been suggested I "refresh" it.

I have been down this road a long time ago and it was a world of hurt for me.

Why?

Well: a - it didn't fix the problem and b - there seems to be little documentation on "how to put things back to the way they were if that doesn't fix the problem".

So I am reluctant to do this as I have a lot of open tabs. From memory it is 47 WINDOWS (sessions?) of FireFox and countless tabs in each of those. I'd say the range is from 1 to...... 40 (at a guess)

Anyway, back to the topic:

I go through the motions. It does/doesn't work.

How do I put things back to normal? (Though yes that means the problem will remain. But if it doesn't work, it would be nice to be at least back to having those tabs I use where they were.)

Asked by teeny_weeny 2 minutes ago

Password Required - Mozilla Firefox pop up

When I open my Yahoo browser I get a pop up asking for my "Primary password". I checked in the Task Manager and it is present as Firefox that when I end that task then t… (read more)

When I open my Yahoo browser I get a pop up asking for my "Primary password". I checked in the Task Manager and it is present as Firefox that when I end that task then the popup goes away. I am already signed in to my Firefox Acct. I screenshot the popup below. It will return several time even if I "X" out or hit cancel. There is no other information no matter where I click on that box. I do not put any passwords in the box for fear of scam/virus/spoof ETC.

Asked by dsks 12 minutes ago

Last reply by gtclark1 2 minutes ago

  • Solved

Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (read more)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 5 months ago

Answered by Shashank Shekhar 5 months ago

How do I delete Pocket?

How do I delete this Firefox Pocket? It looked like it might be useful for me to put web pages, etc., so I added it as firefox suggested. Now it's sending UNSOLICITED … (read more)

How do I delete this Firefox Pocket? It looked like it might be useful for me to put web pages, etc., so I added it as firefox suggested. Now it's sending UNSOLICITED stuff to my email which I do not want or need or understood would happen.

Thanks for your help.

Asked by Txasslm 1 hour ago

Last reply by gtclark1 9 minutes ago

Firefox Scroll bug

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now When you scroll down, the headings move right… (read more)

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Asked by Hawkeye 5 months ago

Last reply by Hawkeye 12 minutes ago

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 21 hours ago

Last reply by cor-el 15 minutes ago

  • Solved

Favicons not updating in bookmarks

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating. They are showing … (read more)

I have noticed that the favicons on a website are not being created when I bookmark a new site or when I use a previous bookmark, they are not updating.

They are showing as a world globe when first created.

They used to always work so I can only assume that one of the Firefox updates has stopped this working so can someone provide any information to help get this fixed?

Thanks.

Asked by Hawkeye 3 months ago

Answered by cor-el 4 hours ago

Why does alternate search engine select ("This time, search with...") require extra action?

I constantly use the "This time, search with..." option in the search bar to switch between my default search engine and others on the fly. Since version 84.0, this now n… (read more)

I constantly use the "This time, search with..." option in the search bar to switch between my default search engine and others on the fly. Since version 84.0, this now needlessly prepends the query with a search engine label and requires an additional action to complete (either a return or click of search arrow).

I feel as though the clicking of any of those alternate search engine options is enough to establish intent by the user and should act as a submit button for the request. The only "advantage" this new functionality allows for is a select-first, query-after approach, which I find uncommon.

My request:

1) Return previous behavior. 2) Implement hybrid -- Search-first, query-after produces label; query first, search after submits. 3) Provide an option in the settings to toggle behavior.

Hope someone can help/shed some light on the change,

Thanks

Asked by wheelofiron 16 hours ago

Last reply by cor-el 1 hour ago

Firefox Lockwise doesn't show "Import from file" or "Import from another browser" options

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/… (read more)

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Asked by jjpv151088 3 hours ago

Last reply by cor-el 1 hour ago

  • Solved

Automatic connection to my firefox account

Hi, Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox… (read more)

Hi,

Can I turn off the option to automatically sign in to my Firefox account as soon as I open the app? I would like to be asked for my password every time I open Firefox, considering that all my passwords are accessible there.

Thanks a lot,

Antoine

Asked by gardavous 3 hours ago

Answered by cor-el 1 hour ago

Windows startup - loosing Firefox Login Issue

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox an… (read more)

Recently, when I start my Windows 10Pro desktop and I bring up Firefox or click on a URL in an Outlook mail (which starts Firefox), I notice I am logged out of Firefox and have to re-login into my account. I am currently using Firefox version 83.0. This behavior may have started a month or so ago(it is now Nov,29, 2020) before I really started to pay attention to this issue.

Of course during the last several months there have been Windows updates and Firefox updates, so it is difficult to pin this down to a specific set of circumstances.

Once I login into my account, I can close Firefox and re-open or re-start Firefox and I am logged in automatically, as I have always been before. Now when I power off the desktop and re-start the next day I am logged out of my Firefox account.

The only add-ons I have are Ghostery and Google translate.

Any idea what is going on here or what to check for? Thanks.

Asked by StPete 2 hours ago

FireFox Start up

Why when I open Firefox do I get a Pop up window that says "you must login to this network before you can access the internet" It also has a button attached that says "… (read more)

Why when I open Firefox do I get a Pop up window that says "you must login to this network before you can access the internet" It also has a button attached that says " Open Network Login Page". When you push this it says "success". The circled ? does not do anything and other popups appear on my desktop. This is very annoying so how do I get rid of it?

Asked by Richard F. Lange Sr. 7 hours ago

Last reply by cor-el 2 hours ago

Search Pulse

Hi: I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse… (read more)

Hi:

I installed a few days ago the latest version of Firefox on my iMac. I am noticing that when I open a new window in Firefox, a tab is opened and it shows Search Pulse. I looked it up and it appears that it is some kind of adware that is dangerous and is hard to remove. I looked up some articles and they all seem to be written by some vendor promoting a product for removal. I am very concerned asking for more problems than what I have as I am not a technical person.

Did anyone encounter this adware and if so what's a trustworthy product to remove it?

I have Norton and the free version of Malwarebytes on my computer. None of these programs caught the installation of this adware.

Any advice would be appreciated. Thanks.

Asked by Sue 15 hours ago

Last reply by Sue 2 hours ago

Firefox unusable but doesn't crashes, freezes

***************************** The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked). The overall gr… (read more)

***************************** The problem When I start firefox I see a blank page (this was not my starting page before the problem occured)(Image linked).

The overall graphical window is not frozen but I can't open any webpage nor any local file. The option pages don't work either nor any of the about:XXX pages.

*************************** What I tired I cleared my cookie/cache. I tried firefox's safe mode. I refreshed firefox. I deleted my profile and created a new profile. I desactivated all my security software. I ran firefox with root privilege. Updated windows. None of that did solved the problem.

This problem persisted after I haved uninstalled Firefox, deleted my profile, deleted all mozilla directories in ProgramData, AppData, Program, cleaned up my disk with window's 10 utilitary and reinstalled firefox (I also tried a simple install unistall so I don't think I broke firefox by deleting files). When reinstalling firefox I tried both a 64 and a 32 bits install with current and older version none worked.

I scanned my PC for malwares, nothing found. I checked my memory as suggested in a troobleshooting page, (no problem found).

Firefox DOES WORKS in window's safe mode.

************************************ Observations I noticed via my firewall that firefox don't even send any package to the internet if I try to acess a website. Firefox does however acces 127.0.0.1 (at least it asks for permission). Firefox doesn't close if I use top right red cross, it does close if, in task bar I right click/close all windows or if I exit within the "three horizontal bar menu" I precise that my connection is ok and that MS Edge is working fine.

I repeat, Firefox works in window's safe mode.

I would really appreciate your help as I can't find any other thing to try.

Asked by a.ranaud00 1 day ago

Last reply by FredMcD 2 hours ago

Automatic launch of Firefox, also when other firefox windows are already open.

Hello, since months I have problem with automatic launch of Firefox on my computer, It's really insupportable. I'm ready to abandon firefox. I'm on windows 10 and I use … (read more)

Hello,

since months I have problem with automatic launch of Firefox on my computer, It's really insupportable. I'm ready to abandon firefox. I'm on windows 10 and I use Firefox 83. There is 3 different sessions on my computer and only one has the problem.... my session. Firefox launch a new windows always and regularely, when the computer start, and all the time during the use of my sessions. If i'm already on Firefox, a new windows open's.... If I close this one, few second after an other open's..... If I put this one on background, about 1 min after again an other open's. Like this always and indefinitevely. Whatever my use of the computer or the site to visit. Even when I don't use internet and use other software to work, Firefox starts up and goes in front of my software. If I let my session opened and I do nothings, after a certain time a lot of firefox windows are open. You can easily understand why I say that It's really insupportable... and this only with Firefox on my session.

My computer is protected with antivirus, and I did a full scan several time, I also tried with an other antivirus software. I used 2 softwares for detect malware... Nothing. I try to uninstall and reinstall Firefox, but the problem still the same after reinstall. I already set the "toolkit.winRegisterApplicationRestart" on "false" but firefox start alone again, again, again...

Does anyone has an idea of what is the problem and what I can do ?

Thanks.

Asked by GHOE70 12 hours ago

Last reply by FredMcD 2 hours ago

  • Solved

Firefox Browser crashes

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there… (read more)

The browser crashes about every two or three days. I have enabled all four boxes in preferences (Priv & Sec settings) but the crash reporter does not appear. Is there anywhere in the Fedora Linux system where I can get some info about why this keep happening?

Asked by scmarshall999 2 weeks ago

Answered by scmarshall999 3 hours ago