Mozilla doesn`t work

Hello! I would be very grateful if you could help me figure it out, the browser suddenly stopped working, does not open any tabs, just a blank screen, does not open set… (read more)

Hello!

I would be very grateful if you could help me figure it out, the browser suddenly stopped working, does not open any tabs, just a blank screen, does not open settings, some buttons simply do not respond at all. I cleaned the SScleaner yesterday, but I did not select anything special there, it was a basic regular cleaning that the program offers.

How do I fix this? reinstalling does not help, the browser still does not work

Asked by Diana Radchuk 5 months ago

Last reply by Ed 5 months ago

Firefox keeps locking up and crashing especially while on Youtube??

Firefox has stopped working about 5 times in the last few days while browsing? sometimes on Youtube sometimes it just completely freezes and wont even close with task man… (read more)

Firefox has stopped working about 5 times in the last few days while browsing? sometimes on Youtube sometimes it just completely freezes and wont even close with task manager I had to force my pc to reboot yetserday because it wouldnt respond, my pc is rock solid stable while doing anything else including gaming and is 16 months old and have never crashed even once???

Asked by sedgelicker 4 months ago

Last reply by Paul 4 months ago

not loading pages, have to shut down and restart

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start. Also one tim… (read more)

Every 1 - 2 hours Firefox stops loading pages and I have to shut it down and restart it and restarting takes around 6 clicks on the icon to get it to start.

Also one time today I lost all my pinned tabs and had to manually restore them one at a time.

Using Ubuntu 24.04.2 and latest Firefox. Cleared cache but doesn't help.

Asked by a.frayed.knot.mate 4 months ago

Last reply by jonzn4SUSE 4 months ago

amd relive doesn't work with firefox open.

AMD ReLive instant replay does not work if mozilla firefox is open in the background while playing a game. It works fine with Google Chrome running in the background, clo… (read more)

AMD ReLive instant replay does not work if mozilla firefox is open in the background while playing a game. It works fine with Google Chrome running in the background, closing firefox "fixes" the issue.

Asked by BLANK 4 months ago

Last reply by Paul 4 months ago

PC crashes sometimes after finishing a chess game in Firefox

For the past few weeks, my PC reliably crashed after a few chess games on chess.com with Firefox. GPU and Memory benchmarks are running through without issues, it did cra… (read more)

For the past few weeks, my PC reliably crashed after a few chess games on chess.com with Firefox. GPU and Memory benchmarks are running through without issues, it did crash when starting a Steam game once before, but I wasn't able to find out why. At this point, I'm really curious to learn about what could possibly cause this, but don't really know where to look for it. Really wondering what special thing is happening after a game there that doesn't happen with other websites/browsers. Would really appreciate your help!

Running Wayland on Archlinux 6.15.7 with AM5 CPU and DDR5 memory. Sometimes wondering if it's a graphics issue since my display is connected via the iGPU, but I also have an NVIDIA graphics card installed that I use for games sometimes.

Asked by randufresne 3 months ago

Last reply by Braden Whitener 2 months ago

Excessive CPU Use

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no … (read more)

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no apparent difference. Ran Malwarebytes and McAfee scans; nothing detected. I have used Firefox for nearly 20 years, but if I cannot resolve this then I will drop Firefox and switch to another browser.

Asked by irajoedavis 3 months ago

Last reply by jesup 3 months ago

Refresh Firefox

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mo… (read more)

Hi: There is no Refresh Firefox tab. I go to Help More troubleshooting information. Like I've done a million times. And for Diagnose Issues there's only a Troubleshoot Mode and a Clear startup cache tab. No Refresh Firefox tab. I did not want a new profile. I did not want additional profiles. This has messed everything up. Firefox is not working. Thank you

Asked by nkmcfrln 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Ciao - I HAVE TO LEAVE FIREFOX

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUS… (read more)

I AM SENDING TWO SCREENSHOTS IN ORDER FOR YOU TO SEE WHY I AM SAYING GOOD BYE TO FIREFOX OVER 4000 OF RESOURCES AS YOU CAN SEE AND FIREFOX HAD 4 TABS OPEN ALL OF THEN JUST OPENED UP SO THEY WERE NOT YET CONNECTED TO ANY WEBPAGE.

I CANNOT SPEND HOURS TRYING TO FIX THIS

SO I AM MOVING TO ANOTHER BROWSER

I JUST WANTED TO SAY CIAO

Asked by DA Mozilla 2 months ago

Last reply by Mark 2 months ago

Limiting Forefox processes does ot work - loads of processes still running.

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 proces… (read more)

Firefox kept eating my RAM, running dozens of processes. I have gone into about:config and set the dom.ipc.processCount to 1 - then I restarted Firefox and found 5 processes running straightaway before even using the browser. I closed it down and have started it again and now there are 11 processes running with just one tab open. Firefox(9044) Utility(7552) JavaScript oracle Network (15912) Data Decoder (11364) GPU (18744) About pages (12536) Preloaded new tab Extensions (20544) Preallocated (16132) Preallocated (13780) Preallocated (16044)

The problem repeats on three different computers which are not infected with malware. One computer with slightly less RAM I now cant even use Firefox at all (though all other browsers work fine) because the tabs constantly crash due to the high number of processes. Is there any way to set the process limit low in a way that Firefox actually responds to?

Asked by M R 2 months ago

Last reply by TyDraniu 2 months ago

Multiple Firefox (13) open when I sign on??

When I sign in, multiple firefox open, causing my machine to run slow. I have to go to task manager, close all the firefox and start over. I usually have to do this sev… (read more)

When I sign in, multiple firefox open, causing my machine to run slow. I have to go to task manager, close all the firefox and start over. I usually have to do this several times before I can get signed on. Once on, the new Windows 11 seems to work well with Firefox.

I noted in the multiple firefox accounts the following Group or User Names in the Details section. Are these normal or could they be the source of my problems???

ALL APPLICATION PACKAGES ALL RESTRICTED APPLICATION PACKAGES ACCOUNT UNKOWN (S-1-15-3-1024-1238444810-1356253261-2257478630-1143196962-1563090664-2414759320-12821011916-4218287853) Following these were the regular System Admin groups I am used to seeing.

How to correct if a problem.

Asked by gwludwick 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox and pagefile.sys

I am running Firefox on Windows 10 64-bit, and I have lots of windows and tabs open. Occasionally I will get a message from Windows that I am running low on disk space. … (read more)

I am running Firefox on Windows 10 64-bit, and I have lots of windows and tabs open. Occasionally I will get a message from Windows that I am running low on disk space. Recently I got the message, and I saw on my C-drive" "336,044,032 bytes free". After I did an Exit in Firefox, I saw "10,082,402,304 bytes free". The space that was freed was in the pagefile.sys file. Is this normal?

Asked by bsfinkel 2 months ago

Last reply by Denys 2 months ago

Firefox browser version 143.0 disfunctioning?

Dear Community, Using Cloud applications via browser and my mail webbased I have Firefox installed. This browser was in my opinion always the better choice, but last mon… (read more)

Dear Community,

Using Cloud applications via browser and my mail webbased I have Firefox installed. This browser was in my opinion always the better choice, but last months I experience strange behavior, cache issues, freezing pages, crashing tabs which is very annoying and frustrating when working in the cloud. In the same session it is possible that I suddenly can't open objects anymore or click on URL's, buttons not reacting or even can't login again, even when I just was logged in successfully. After refreshing and restarting the browser or sometimes even after restarting my device, everything is working properly again for a while. The same issues I have when using the incognito browser, especially when I use this for cloud application for example. I can't explain and my questions are: - anyone experiencing, familiar with and or know of this same kind of browser behavior and - if yes, how to solve this?

Thanks in advance and kind regards,

Aad

Asked by A.P.Dijksman 1 month ago

Last reply by Paul 1 month ago

Firefox is hogging RAM out :)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open: One YouTube video at 1080p … (read more)

I opened a new Firefox session (closed the previous one properly using the “Exit” option, without force-killing it) and had only 4 tabs open:

One YouTube video at 1080p One bookmaker site that may have a 240p video playing Two Flashscore tabs (static pages, no video)

When I end all firefox.exe processes, the Task Manager shows that about 10 GB of RAM is freed.

How can just four tabs be using that much memory? Please help me with this issue.

Thank you!

Asked by Dmitriy V. Shnitko 1 month ago

Last reply by Shirmaya John 1 month ago