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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 1 year ago

Answered by FredMcD 1 year ago

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Firefox on Mac M1 now using ungodly amount of RAM

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding… (read more)

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing & reopening all tabs) every hour or so of usage.

This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence.

Asked by Garrett 1 year ago

Answered by JustinRez 1 year ago

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Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (read more)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 1 year ago

Answered by FredMcD 1 year ago

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Firefox Will Not Load, Crashes Before Opening Even in Safe Mode

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly … (read more)

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please?

AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93) InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Jhcbiinoc 1 year ago

Answered by cor-el 1 year ago

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Firefox tab crashes repeatedly for particular website

Firefox tabs crash repeatedly for a particular email website that I am using. Specifically, the tab crashes when I click on an link to open an email and see the email con… (read more)

Firefox tabs crash repeatedly for a particular email website that I am using. Specifically, the tab crashes when I click on an link to open an email and see the email contents. The tab will not crash every single time, just occasionally (i.e. sometimes I am able to read an email without the tab crashing, other times not). I do not think that the timing of the crashing has anything to do with the email contents (e.g. length, format). I also do not think that the tab crashing issue is happening for any other websites. The crashing started recently, sometime late December.

I installed the latest version of Firefox, and I cleared the web cache, but nothing has changed.

Any suggestions?

Asked by grittyminder 10 months ago

Answered by grittyminder 10 months ago

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Firefox Internet connection

I start Firefox. It works fine for a time Then, out of the blue, it says I have no Internet connection But, every other browser works just fine If I restart Firefox, … (read more)

  • I start Firefox. It works fine for a time
  • Then, out of the blue, it says I have no Internet connection
  • But, every other browser works just fine
  • If I restart Firefox, it again works just fine, until it doesn't, again
  • It just started doing this a few days ago
  • I know everyone says this, but I didn't change anything other than the automatic update Firefox performed

Does anyone have a solution to this problem? Thanks.

Asked by letsdothis 10 months ago

Answered by letsdothis 10 months ago

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Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (read more)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Asked by eladopoulos 7 months ago

Last reply by eladopoulos 1 month ago

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Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (read more)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 1 year ago

Last reply by FredMcD 1 year ago

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Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 1 year ago

Answered by rshessel 1 year ago

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firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 1 year ago

Answered by mohammad ghaznavi 1 year ago

  • Archived

Firefox keeps crashing since 2022 February 8.

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens… (read more)

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens and I can open webpages as well, but shortly after opening the websites, most of the pages result in Firefoxing crashing. I have latest version of Firefox and I have checked in safe / troubleshooting mode as well, but it did not help, Firefox still crashes. I have submitted a lot of crash reports in the last two days, the latest one has this ID: bp-94f69edd-95cb-40e3-84de-33cb20220210.

Please let me know what to do, as currently I cannot use Firefox and without a fix I have change to another web browser. Please also note that the same webpages that crash under Firefox work without errors in other browsers.

Asked by csaba.macskassy 9 months ago

Last reply by FredMcD 8 months ago

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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (read more)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 1 year ago

Last reply by elliotlandes 1 year ago

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  • Archived

Any reCAPTCHA crashes firefox tab

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes. 1- I've tried several webpages. They all work well u… (read more)

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.

1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode

Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7

Am I missing something? Is there a way to do a cleaner install?

Thanks for the help!

Asked by AMGLOK 12 months ago

Answered by AMGLOK 12 months ago

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  • Archived

Firefox 92.0.2 keeps crashing since upgrade.

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years. Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 6… (read more)

Firefox has crashed intermittently since update to 92.0.2. I never had a crash before and have been using it for years.

Adapter Device ID CoffeeLake-S GT2 [UHD Graphics 630] (0x3e91)

I have updated the Intel Drivers from Intel.

Here are the last 5 crashes.

bp-4fb2010a-ff3c-4046-80ce-3ba000210804 8/3/2021, 9:43 PM View bp-c55f0c55-730e-4767-9cbd-b6def0210804 8/3/2021, 9:43 PM View bp-ec4f4c9b-2b58-4450-9b41-af5a70210804 8/3/2021, 9:43 PM View bp-391d7abf-68dc-497c-9762-6cfed0210804 8/3/2021, 9:43 PM View bp-4fff08a3-aaa0-45e6-81d2-2befa0210804 8/3/2021, 9:43 PM View

Asked by sotackd 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Constant crashed with blue death screens Firefox after Win 8.1 to Win 10 upgrade

Hi all, Since I switched to Win 10 Firefox constantly crash on my computer. Tried fresh install no change Tried repair no change Switched off extension and then on (o… (read more)

Hi all,

Since I switched to Win 10 Firefox constantly crash on my computer.

  • Tried fresh install no change
  • Tried repair no change
  • Switched off extension and then on (one by one) no change
  • Deleted cache - History - etc .. :( it worked for only a few days since I did a full scan with Microsoft Defender.
  • Since this last crash (as I could not launch Firefox anymore I used shift + click on Mozilla shortcut)I decided to switch off the graphic card acceleration and all the other option in this menu and it seems to help

Could you tell me how to send you the crash report ( I do have 8-10 of them already sent to Mozilla)

Asked by becool.san 11 months ago

Answered by FredMcD 11 months ago

  • Archived

Tabs are constantly crashing

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hard… (read more)

My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Asked by alifreeman93 1 year ago

Last reply by alifreeman93 1 year ago

  • Archived

Mozilla Firefox crashes alot the past 4-5 day

just like the title says and yes I tried every one of these fixes provided in this link https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitt… (read more)

just like the title says

and yes I tried every one of these fixes provided in this link

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

only one i didn't use is hardware acceleration because I just wanna use Firefox normally I am not here for anything that lowers the normal performance I am used to and it's not a real fix

Also Firefox is literally the only thing that crashes on my PC, even other browsers I tried such as Chrome and Opera (both versions including GX) were working just fine, both safe mode and clean installation by deleted the folders in AppData and even deleting everything and updating windows and drivers are up to date, and it still crashes regardless.

Going to %APPDATA%\Mozilla\Firefox\Crash Reports\submitted doesn't show me Submitted folder which I assume it happened cause of the multiple clean reinstallation I did but there is pending and events and idk how to share a dmp file here.

Only reason I am still sticking to Firefox is the fact that it's more private than say Google, Opera and Edge and that's most important to me, and the problem happens to probably any website, maybe mainly media sites like Twitch and Youtube but it may jsut be coincidence or maybe cause I stay on these for longer than 5-10 mins normally so they are more noticeable.

Thanks in advance, I am surprised not many people mentioning these problems on the internet but I did see some Reddit posts i wonder if not many people are being affected or just that there are many other options for people to bother complain nowadays and I don't use social media much to post there but I may have to do it eventually if it reaches anyone who can fix this.

Asked by frostsugarrush 10 months ago

Last reply by frostsugarrush 10 months ago