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My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (read more)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

Asked by !~* B a B y D o LL *~! 3 months ago

Answered by !~* B a B y D o LL *~! 2 months ago

  • Solved

Firefox73.0 Lockwise not listing saved passwords and logins

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the… (read more)

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

Asked by DDS94 3 months ago

Answered by cor-el 3 months ago