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403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 5 months ago

Last reply by richamerq 3 months ago

Tab groups

Hello, My Firefox recently updated (it's now v. 138.0.1), and now I can't seem to create tab groups anymore. When I move one tab on top of another, nothing happens. What … (read more)

Hello, My Firefox recently updated (it's now v. 138.0.1), and now I can't seem to create tab groups anymore. When I move one tab on top of another, nothing happens. What can I do to get this useful tool back? Thank you!

Asked by Gilly Nadel 3 days ago

Last reply by MarkRH 3 days ago

Your stories

I realize that the various stories that are presented are simply and excuse to provide more space for advertising but they are so very overloaded with superfluous, repeti… (read more)

I realize that the various stories that are presented are simply and excuse to provide more space for advertising but they are so very overloaded with superfluous, repetitious, word and story extending information that I am really sick of it. The stories are usually good but SO over stuffed that anymore I just go straight to the end of the story and skip all the stuff in the middle. I would not be surprised if many others are doing the same thing and thereby also avoiding the a lot of the many advertisements that are also stuffed into the story. So the story extending process seems to be defeating your purpose. I suggest that stories that are a little more to the point might be read more (and more ads read more) by people who don't have all day to wade through those terribly verbose stories. Roger DeWeese

Asked by rdeweese39 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (read more)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Asked by howard.abrams 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Set automatic translation to particular website.

I frequently use a polish website that does not have an english translation built in. I want firefox to always automaticly translate that website to english or german. Bu… (read more)

I frequently use a polish website that does not have an english translation built in. I want firefox to always automaticly translate that website to english or german. But i do not want to translate all polish websites. Just that one. How do i set that up?

Asked by Druckvorstufe 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Sharing below link for Firefox Team to refer and get some new ideas and find Missing Features and Competitor Comparison

Sharing below link for Firefox Team to refer and get some new ideas and find Missing Features and Competitor Comparison: https://docs.google.com/spreadsheets/d/1JqyglRJX… (read more)

Sharing below link for Firefox Team to refer and get some new ideas and find Missing Features and Competitor Comparison:

https://docs.google.com/spreadsheets/d/1JqyglRJXzxaj8OcQw9jHabxFUdsv9iWJXMPXcL7On0M/edit?gid=1628450822#gid=1628450822

https://privacytests.org/

Asked by Giri 5 months ago

Last reply by jonzn4SUSE 5 months ago

authentication

Dear Mozilla Support, I am experiencing an issue with Firefox when trying to log in to my company’s intranet (Bravida Sverige AB). The login process requires authenticat… (read more)

Dear Mozilla Support,

I am experiencing an issue with Firefox when trying to log in to my company’s intranet (Bravida Sverige AB). The login process requires authentication via Microsoft Authenticator. However, every time I close and reopen Firefox, I am prompted to log in again.

According to the support team at my company, this behavior is not expected. When using Google Chrome, I remain logged in even after restarting the browser, but this is not the case with Firefox.

Could you please help me troubleshoot this issue? I suspect it might be related to session management or browser settings, but I’m unsure how to resolve it. I have re installed mozilla firefox.

Thank you in advance for your assistance!

Best regards, Björn

Asked by bjornalyzator 5 months ago

Last reply by cor-el 5 months ago

no sidebar at several providers any more

Suddenly, I cannot see the sidebar from several providers any more. What shitty update have you done this time ?? It must have been in the time between 19th an… (read more)

Suddenly, I cannot see the sidebar from several providers any more. What shitty update have you done this time ?? It must have been in the time between 19th and 21th November 2024 !!

The missing side bars very briefly appear (less than half a second) when the site is loading, however, then they disappear for no known reason !!

So what ???

Asked by Trainer JHS 5 months ago

Last reply by cor-el 5 months ago

Browser keeps redirecting to wrong country

Hi all, Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tri… (read more)

Hi all,

Since recently Firefox keeps redirecting me as if I'm in Switzerland where I haven't been to ever since I use the internet. My location is in Croatia. I have tried to clear cache, cookies and browsing history multiple times, use incognito mode, my language is setup to English and I don't use VPN. Nothing helped. This unfortunately requires deeper dive because I can say for certainty that an individual who illegally surveils my device deliberately made this change and something needs to be done on Mozilla's end. Is there a way to directly contact Mozilla's support or what would you suggest to do to solve this issue?

Many thanks,

Lana

Asked by lana.staroveski 5 months ago

Last reply by Code Hub 5 months ago

Не могу удалить файнд-ит, помогите пожалуйста I can't delete the find-it, please help

не могу удалить как бы не пытался, и так и сяк, безтолку, теперь решил обратится сюда с этой проблемой, каждый раз как открываю новое окно, вместо дак дак гоу открывается… (read more)

не могу удалить как бы не пытался, и так и сяк, безтолку, теперь решил обратится сюда с этой проблемой, каждый раз как открываю новое окно, вместо дак дак гоу открывается файнд ит, помогите пожалуйста | I can't delete it no matter how I try, and this way and that, to no avail, now I decided to contact here with this problem, every time I open a new window, instead of duck duck go, find it opens, please help

Asked by VaNtApER Big 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (read more)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Asked by drow_noble_1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

video calling

Hello. I have a problem with Fecebook. When I try to make a call or video call from your browser, it comes out to me that this browser is unsporting this option! What sho… (read more)

Hello. I have a problem with Fecebook. When I try to make a call or video call from your browser, it comes out to me that this browser is unsporting this option! What should I do? For other browsers it doesn't have this problem!

Asked by negovaneca 5 months ago

Last reply by markwarner22 5 months ago

MY YOUCARE SEARCH ENGINE SUDDELY DOESN'T WORK.

I HAVE USED THE YOUCARE SEARCH ENGINE FOR OVER A YEAR AND FOUND IT EXCELLENT, I'VE PROVIDED OVER 85 MEALS FOR ANIMALS IN SHELTERS, BUT YESTERDAY WHEN I WANTED TO DO A SEA… (read more)

I HAVE USED THE YOUCARE SEARCH ENGINE FOR OVER A YEAR AND FOUND IT EXCELLENT, I'VE PROVIDED OVER 85 MEALS FOR ANIMALS IN SHELTERS, BUT YESTERDAY WHEN I WANTED TO DO A SEARCH, NOTHING CAME UP, IT JUST SAID 'NO RESULTS FOUND' I TRIED SOME COMMON SITES, NEXT, ARGOS, ALDI, AND IT JUST SAID THE SAME THING.

                                                                                              COULD YOU PLEASE HELP PUT THIS RIGHT,
                                                                                                                                                                    MANY THANKS, JANET.

Asked by JANDY7 5 months ago

Last reply by Paul 5 months ago