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trojan pop-ups and infection

How do I clean up these pop-up every time I log in such as critical error click here to remove trojan fix it now and about 6 or 7 pop-up in mozilla firefox?

Asked by tykwil 16 minutes ago

removing bing from my firefox browser

I added the bing for the background on my computer; now I have somehow made it the browser when I open firefox and I want to remove it even if it means not having the bac… (read more)

I added the bing for the background on my computer; now I have somehow made it the browser when I open firefox and I want to remove it even if it means not having the backgrounds. I WANT FIREFOX AND NOT BING

Asked by dvdgillett60 3 hours ago

Last reply by markwarner22 50 minutes ago

search suggestions not showing

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search. I should also ask: I don't… (read more)

I no longer see search suggestions when I start typing in the search bar. I still have "show search suggestions" checked in Settings, Search.

I should also ask: I don't remember how I enabled the old search bar, to the right of the address bar, mostly because I'm used to it. I don't see a box for it in Settings. What if I wanted to remove it? What if I then wanted it back?

Well, ok, one more. Also in Settings, Search, I see a drop-down list from which to choose my search engine, but no space to add a new one. Where's that? I've seen instructions to navigate to another search engine, but that can't be the way to do it. I normally wouldn't navigate to a search engine's page before searching.

Asked by jhaber3 4 months ago

Last reply by Kate Gardner 9 hours ago

Firefox is not working with Shopify

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see: 1. Update Firefox to the Latest Version Go to Menu (≡) > Help >… (read more)

Firefox is not working with Shopify. I have tried the following troubleshooting steps and I do see:

1. Update Firefox to the Latest Version Go to Menu (≡) > Help > About Firefox. This will automatically check for updates. Regular updates ensure compatibility with modern web apps like Shopify. 2. Clear Cache, Cookies, and Site Data Go to Menu (≡) > Settings > Privacy & Security. Under Cookies and Site Data, click Manage Data. Search for "Shopify" to delete only Shopify-related data, or use Clear Data to remove all cached data, which can resolve display issues in Admin. 3. Run Firefox in Troubleshoot Mode (Enhanced Safe Mode) Firefox 2024 includes a robust Troubleshoot Mode that disables extensions, custom settings, and themes, giving a clean environment. Go to Menu (≡) > Help > Troubleshoot Mode. Choose Restart in Troubleshoot Mode, then Open when prompted. If Shopify Admin works in this mode, an extension or setting is likely causing the issue. 4. Check for Incompatible Extensions and Privacy Add-ons Go to Menu (≡) > Add-ons and Themes > Extensions. Disable extensions, especially ad blockers, VPNs, and script blockers, which may conflict with Shopify's dynamic elements. Reload Shopify Admin after disabling each extension to pinpoint any issues. 5. Disable Enhanced Tracking Protection for Shopify Firefox’s Enhanced Tracking Protection may block essential cookies and scripts used by Shopify. Open Shopify Admin, click the shield icon next to the address bar, and select Turn off Enhanced Tracking Protection for This Site. 6. Disable Hardware Acceleration Some display issues stem from hardware acceleration conflicts. Go to Menu (≡) > Settings > General > Performance. Uncheck Use hardware acceleration when available and restart Firefox. 7. Use Firefox’s DevTools to Diagnose Errors Open Menu (≡) > Web Developer > Web Console or press Ctrl + Shift + K. Reload Shopify Admin to see if any errors or blocked elements are logged, which can provide insight into potential conflicts or missing resources. 8. Verify Network Security and Check Proxy/VPN Settings If your network includes a firewall or proxy, ensure that it allows secure access to all Shopify domains. Disable VPNs temporarily to check if they’re impacting Shopify Admin performance.

Asked by gberryhill32 5 months ago

Last reply by MichaelKai 3 days ago

  • Solved

False virus detection blocks download

Running Firefox 133.0.3 on Windows 10 22H2 The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or … (read more)

Running Firefox 133.0.3 on Windows 10 22H2

The last week or so, when I try to download my photos from iCloud, Firefox blocks the download, saying it contains a virus or malware. Of course it does not - it's a zip file of screenshots! Running a scan on the folder once unzipped confirms there is nothing malicious in it. Can you fix that please?

Asked by StickBoy 3 months ago

Answered by TyDraniu 3 months ago

Web Developer tools do not show toolbar

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the err… (read more)

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the error: TypeError: this.toolbarButtons is undefined toolbox.js:4265:5 So I'm unable to see the web developer toolbar and just see a blank section on the lower part of my screen. I think it's a bug, or Am I doing something wrong? Best regards: Alejandro.

Asked by a_fabre 2 months ago

Last reply by MichaelKai 4 days ago

bug gmail new chat.

Hey Mozilla team, I’m using Zen Version 1.11.2b (64-bit), and I’ve noticed a weird issue when using Gmail. When I try to start a new chat, the chat list doesn’t show up … (read more)

Hey Mozilla team,

I’m using Zen Version 1.11.2b (64-bit), and I’ve noticed a weird issue when using Gmail. When I try to start a new chat, the chat list doesn’t show up — it just kind of bugs out. I can only talk to people in chats that are already open.

Just wanted to let you know in case it’s something on your end. Hope it gets sorted soon!

Thanks!

A gretting, Luis Herdeth

Asked by Wiki Flash 5 days ago

The sidebar that shows your browsing history option resets to the bookmarks bar.

The sidebar that shows the browsing history is a very convenient tool. However, now, after closing the window, the option is reset to the bookmarks bar. You have to selec… (read more)

The sidebar that shows the browsing history is a very convenient tool. However, now, after closing the window, the option is reset to the bookmarks bar. You have to select the browsing history again, which is very inconvenient. Is there any way to fix this?

Asked by Sergey Severin 1 week ago