Firefox Support Forum

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so.

I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew?

Thanks in advance. (Attached below are examples of the error message.

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them?

Jim B.

My Tab Bookmark stopped working completely. It won't mark anything anymore for months. Is there a way to fix this. I've restarted my computer hundreds of time so it's not that.

Thanks

All was fine before I let Firefox install 92.0 64 on my win10 machine. I now get get to hardly any of my bookmarks that all worked before 92.0 was installed.

I get this message for example

Secure Connection Failed

An error occurred during a connection to flaglerlive.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

• • • • Well all of my bookmarks work on Chrome and Edge. Its only a FIREFOX problem since the last update, SO HOW do I fix it. ***

Firefox seems to reset to a newly downloaded state without reason. All my bookmarks and custom settings are lost. This has happened several times now and I do not know if it is a BigSur issue or a Firefox issue. My Mac was just updated to BigSur and I did not have this problem on Catalina. I am about to give up on Firefox because of this issue.

Since the last two updates of 92.0 and 92.01, there is a major lag issue with my bookmark list. When you hover the cursor over a particular folder or link, it takes forever for it to be highlighted. In addition, the favicon associated with any particular link takes forever to populate. The bookmarks worked perfect prior to version 92.0. Being that I am a WIN 7 user, it would appear that whatever the developers did beginning with 92.0, had great affect to WIN 7 users, which implies that maybe other WIN 7 users may also be having the identical issues with their bookmarks. The developers should fix this issue ASAP in the next update. There is no excuse for this issue to be occurring.

How do I permanently delete specific bookmark restore dates from Firefox 92.0, 64 bit? I am running Windows 7 pro. Older versions of Firefox gave me a delete option. Not anymore. I cannot eliminate specific restore bookmarks dates from the restore option. How do I do it? If necessary, I will uninstall Firefox completely. Thank You.

I'm having all sorts of problems with bookmark management in FF 92.0 on Ubuntu 21.04.

Ctrl+D no longer works in any bookmarked page, so I'm unable to bring up the "Edit This Bookmark" dialog box. Clicking on the star icon (it's red in my browser, not blue) does absolutely nothing.

But typing Ctrl+D or clicking on the empty star icon in an un-bookmarked page DOES save the URL, but I don't get a chance to choose the location of the new bookmark. Because the dialog box no longer appears, FF automatically places it into one of my existing bookmark folders. The only way I can manipulate bookmarks is to select "Manage Bookmarks" and manually cut-n-paste inside the Library window.

I ran FF in troubleshooting mode, but I got the same results.

My "about:config" says that "browser.bookmarks.editDialog.showForNewBookmarks" is set to true.

When I first started saving bookmarks in a fresh version of FF 92.0, the dialog box that allowed me to choose the location always came up, but at some point, it stopped appearing.

I am backing up my bookmarks to a HTML file as I have been doing for several years. Recently I noticed when I opened the backup file there were two sets of bookmarks shown, one from several months ago (out-of-date and unneeded) and the current one.

I want to eliminate the old set of bookmarks, but I cannot figure out how to do it. The funny thing is the old set of bookmarks is NOT showing in my bookmark library. It is like a ghost set of bookmarks.

Any suggestions?

Hi There

I think my Firefox upgraded and now all my bookmarks have disappeared. I tried to restore them but I keep on gettina message saying "unable to process backup file".

Please help.

First off, I'm kind of a nincompute. So, simply, my bookmarks always separate somewhere in the middle of the list. Each section is alphabetically arranged.

  But why does this happen? I choose to sort by alphabet, so I should have one list with all the A's in one place, etc., instead of two lists.
  I never chose to divide the list, and i can't figure out how the bookmark genie picks what goes where.

Is there a maximum number of bookmarks that can be synchronised? In the past (I don't know exactly when) there was a limit of about 5000 bookmarks. I have the impression that this limit has now been dropped and all bookmarks are synchronised. Is that right?

Greetings from Austria, Gerhard

I updated my Mac OS X to 11.6 (Big Sur) AND then updated FireFox to Version 92.0 and now I have lost my bookmarks.

I looked up the subject of losing Bookmarks on Firefox and attempted recovery. It was partially successful, as described below.

First, a little more on update history. I have multiple accounts on my computer. My main account we will call Account-A and another account is Account-B. Account-B was setup years ago as a backdoor into my computer in case Account-A became corrupted. A couple of other accounts were for my kids and have not been accessed in years.

Fast Forward - After Installation of both upgrades (OS X 11.6 and FireFox 92.0) from Account-A, I then went to Account-B and found missing bookmarks. I followed instructions provided on FireFox’s website under “about:profile” and recovered my bookmarks under Account-B

I returned to Account-A and discovered the same problem. I went to “about:bookmarks” and attempted to recover my bookmarks. The profile said it was fixed and was not able to be changed and could not be accessed. Note the file paths were different.

After nearly giving up in trying to find the file as displayed on the file path on FireFox about:profile page, I found what I believe are the fifteen (15) previous files that FireFox stores. I am unable to select any previous bookmark file from the list within the ‘about:profile” page.

In an attempt to buy time before the file is over-written and preserve what I believe are my bookmarks, I COPIED, the one file from yesterday (Sept 18, 2021) to my Desktop.

I need further help or guidance on recovering my bookmarks under Account-A.

Thank you in advance for any and all help!

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

Hi so my problem is that after the 92.0 update wen i click on "show more bookmarks" my bookmarks are showing on a white background instead of a blacked one since i am running Dark Fox theme so i am not sure if this is a bug or is there a way to change that everything was fine before the update thx.

After syncing because of lost passwords firefox deleted the bookmarks that were saved on the account. So I wonder if rstoring windows to a backup before I synced and reinstalled firefox the bookmarks data is restored as well in the backup which had firefox installed at the time with the bookmarks.

Instead of cloning bookmarks I decide to listen to firefox new technology and their asking for sync all the time, i sync i restart firefox and I don-t have my bookmarks anymore how do i recover them where is my site history where are my passwords why man, just make it cLEAR PUT IT IN CAPS DONT SAY U CANS AVE YOUR BOOKMARKS AND THEN SAY ACTUALLY U CANT

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from the menu, only from the Bookmarks toolbar folders. It is extremely ugly and huge waste of space which forces me to scroll to see all my bookmarks under some folders.