Firefox Support Forum

Hi, everyone, I'm pretty new around here. I installed Savefrom.net helper and it installed an addon and a bookmark in my browser. Then I uninstalled it from my PC and uninstalled the addon. But the bookmark is still there. Everytime I close and reopen Firefox it is stays there and it's pretty annoying tbh. I tried starting in Safe Mode and two antivirus programs (Malwarbyte and Avast). No help. What can I do?

After the last update { Version 84.0b1 (64-bit) } when i add a bookmark in the bookmarks folder ,the folder appears in the Bookmarks toolbar items how can i remove it ?

In English: I got Firefox 83.0 - the update took place a few hours ago. Now I noticed that all the folders in my "Symbolleiste" (symbol bar?) in the third row of my Firefox window are empty! The folder names are still there as before the update, but with no contents any more. Please fix this massive mistake. I don't want to loose all my Bookmarks in the symbol bar due to this update! In German: Ich habe Firefox 83.0 - der letzte Update erfolgte for wenigen Stunden. Nun stelle ich fest, dass die Inhalte der Ordner in meiner Symbolleiste leer sind: Die Ordner in der Symbolleiste bestehen zwar noch wie vor dem Update, aber die Ordner sind leer. Bitte korrigieren Sie diesen massiven Fehler. Ich will nicht durch den Firefox-Update alle meine Bookmarks in den Symbolleisten verlieren!

I have a bookmark on my bookmark toolbar, that when I open the bookmark has no highlighted star to allow me to choose to remove it. I open the entire bookmark list and it doesn't even show in the bookmarks list. How can I delete this off my bookmark toolbar? It's like it doesn't exist but it's front and center showing up. It does work and go to a valid web page. But I don't want it on the toolbar. And can't find a way to get rid of it. I've cleared cache, restarted, updated, etc. Nothing works.

I used some software that damaged one of the Windows user accounts (a local account, not a Microsoft one). I can no longer open Firefox to export the bookmarks. However, from another Windows login I am able to access the profile files, where a page on this site (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) says they are stored. I copied both folders to the desktop of the other user account. Now, how can I get Firefox to access the data in those files? I would like the passwords especially, but also the bookmarks if possible. I'm willing to open an entirely new user account on the computer, if that is required, and deposit the files there (I'll probably end up doing that anyway; the user account they came from is damaged beyond repair, and the one I'm using now is for business, not my personal use).

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fedora (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) into extra drive and formated the drive that fedora + manjaro was in and installed mint 20 and iv tryed to pest the files from the extra drive and returns me errors in firefox (the files didn't worked ) what should i do

I always keep my Bookmarks Toolbar in the order that I like them - NOT alphabetically. Lately though Firefox keeps putting them in alphabetical order and I HATE IT!! I keep them "grouped" by type and what I use most. Why is this suddenly happening??? Thank you for any help!

Hello,

I just switched to MacOS Big Sur, and while doing so, I decided to do a clean install. Before doing so, I synced my Firefox accountt, wanting to save all my bookmarks and favorites, etc. Now when I signed in to Firefox after the installation, my data is nowhere to be found, and it seems like the current, clean Firefox with no bookmarks etc. has been synced to my Firefox account. Is there a way to restore my data from a previous sync file? I have a lot of data I need for my projects saved up.

Thank you.

When I click on the Fire Fox icon, I get MSN and Bing. I don't want MSN Outlook and Bing to show up. I can not retrieve my bookmarks. I can not even open my e-mail.

Please help!

Ralph

When did this go away? I *LOVED* that ability.

Update: Firefox randomly glitched and wouldn't allow any kind of click-and-drag behavior anywhere on URL or bookmark bar. Required clearing cache to fix, process restart didn't fix it.

i had to install a new os for windows i thought that if i just signed into firefox all my bookmarks would be there ... they are but in the wrong order and only one date to choose to restore from the same date after the new os install.. can i recover bookmarks from a previous date please

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once downloaded, all previous bookmarks/passwords would automatically transfer but I am unable to find. Any suggestions would be appreciated. thank you