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  • Archived

Bookmark disappeared

Hi everyone. When I opened Mozilla, I found out that all my bookmarks disappeared. Yesterday they were here, but now not anymore...how is it possible? I followed all the … (read more)

Hi everyone. When I opened Mozilla, I found out that all my bookmarks disappeared. Yesterday they were here, but now not anymore...how is it possible? I followed all the info to recover my bookmarks but I couldn't. It's like everything disappeared, I've never done a backup of my bookmarks or anything else so I don't know if I lost them for ever. Attached there's a screenshot of what appears. Please help me because I had over 300 bookmarks, and now I can't find one!

Asked by lady-chocolate94 1 year ago

Last reply by Tommy 1 year ago

  • Archived

Unable to recover user-data after firefox update

I am unable to restore my user-data (bookmarks, passwords, search suggestions, etc) after firefox update. I tried what is outlined in this article. But it didn't help. No… (read more)

I am unable to restore my user-data (bookmarks, passwords, search suggestions, etc) after firefox update. I tried what is outlined in this article. But it didn't help. None of the profiles in "about:profiles" had my previous data. Can anyone please help me in recovering my data?

Asked by bsparshbss 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmark Historic

Hi, I am very annoyed. All my past bookmarks have been deleted since Firefox reinstall itself. Is there any thing to recover them? (I have just created my account to ask … (read more)

Hi,

I am very annoyed. All my past bookmarks have been deleted since Firefox reinstall itself. Is there any thing to recover them? (I have just created my account to ask this question)

Thanks!

  • Archived

saved bookmarks

Hello everybody! I hope you have good time while quarantine. May i ask you one question: I installed a new version of the Mozilla browser and all my tabs (bookmarks) wer… (read more)

Hello everybody! I hope you have good time while quarantine. May i ask you one question: I installed a new version of the Mozilla browser and all my tabs (bookmarks) were deleted. Would you tell please, how can I restore them? It is very important for me.

Thank you in advance.

Asked by aisaeva 1 year ago

Last reply by Scribe 1 year ago

  • Archived

Backing up Bookmarks need some advice please

So please look at Picture when i back up number 1 do i have to also backup what is on number 2 side one by one ? or backing up all if enough thank u … (read more)

So please look at Picture

when i back up number 1

do i have to also backup what is on number 2 side one by one ?

or backing up all if enough

thank u

Asked by Fires1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

lost bookmarks

after system update on macbook pro (os 10.15.4) the firefox icon disappeared on the dock requiring me to sign in again with a change in password after which I discovered … (read more)

after system update on macbook pro (os 10.15.4) the firefox icon disappeared on the dock requiring me to sign in again with a change in password after which I discovered that all previous bookmarks were GONE! I do have the browser installed on a desktop which seems to have retained my old bookmarks. Any suggestions on retrieving previous bookmarks links and their associated login/passwords , or transferring my bookmarks from desktop to my macbook?

Asked by danielromansantillano 1 year ago

Last reply by cor-el 1 year ago

  • Archived

BOOKMARKS

ERROR MESSAGE the bookmarks and history will not be functional because one of firefox file is in use by another application, some security software can cause this problem… (read more)

ERROR MESSAGE the bookmarks and history will not be functional because one of firefox file is in use by another application, some security software can cause this problem

Asked by amukesh83 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to sync bookmarks from old computer to new computer when the email address is different

how do Sync my bookmarks from old computer to new computer - when the email address is different I have tried to change the new address in old computer as secondary email… (read more)

how do Sync my bookmarks from old computer to new computer - when the email address is different I have tried to change the new address in old computer as secondary email - it states there is already an account and i cannot enter that to be able to make my primary email address - I've also tried entering my old email address as the secondary email in my new computer - same story, won't accept it. Help -- certainly hope I can transfer my bookmarks somehow. Thanks in advance

Asked by tmarcher 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Malwarebytes is using a process/file that removed ALL my bookmarks from one computer!!!

76.0.1 Firefox 10.13.6 Mac os I ran Malwarebyetes and in restarting, it took a long time, after which ALL my bookmarks were gone. I cannot use the import/restore b/c whil… (read more)

76.0.1 Firefox 10.13.6 Mac os

I ran Malwarebyetes and in restarting, it took a long time, after which ALL my bookmarks were gone. I cannot use the import/restore b/c while it shows the bookmark dates, when click to restore it says "unable to import the process file" on ANY dare.

    WHen I restart computer, a red banner said toolbar and bookmarks won't display.THis can be caused by security software, read more....bla bla!
  I have sync and that doesn't restore anything-bookmarks or toolbar!!!

I called Apple and they said it was b/c they wanted me to upgrad os system to Catalina, which I am not willling to do yet!!

I also have an external hard drive and iCloud/time machine backups, but I can't get those to be accepted into the Firefox sidebar and toolbar--they just show up as quick view documents!!

Why the heck is there no phone support?!?!? Help!?!!

Asked by Olivia is goddess 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks

I have installed a new computer (Mac mini). I have synchronized with old computer (imac 2011). All bookmarks transferred successfully to new computer. In the right places… (read more)

I have installed a new computer (Mac mini). I have synchronized with old computer (imac 2011). All bookmarks transferred successfully to new computer. In the right places etc (Bookmarks menu; Bookmarks toolbar etc ). All the headings in the toolbar are correct with all the bookmarks in the dropdown menus from the toolbar as before. The problem is when I go to ADD a New bookmark the old toolbar headings don't show up in the Add Bookmarks dropdown options. How do I add a new bookmark into a list of an existing toolbar heading or existing list from the toolbar ?

Asked by Richard2k 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Transferring bookmarks & history to new computer

I'm so far unable to transfer Firefox bookmarks and history from an older computer to a new one. I've tried to follow instructions on the support pages, but Firefox Libr… (read more)

I'm so far unable to transfer Firefox bookmarks and history from an older computer to a new one. I've tried to follow instructions on the support pages, but Firefox Library folder does not work as described in the articles. Can anybody help me? Tom

Asked by tfd3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox

Since reinstalling Windows, I can no longer change my bookmarks in the order I want. Every time I try to put the bookmarks in order, the links jump back to a different po… (read more)

Since reinstalling Windows, I can no longer change my bookmarks in the order I want. Every time I try to put the bookmarks in order, the links jump back to a different position. However, not in an alphabetical order, but according to my own rules, completely confused. So I have to look for everything now. What can trigger something like that?

Asked by bevalde 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Changing icons on bookmarks toolbar

Two weeks ago I reloaded Windows 10 because of a suspected malware infection. This required me to reload my apps. After reloading Firefox the custom icons have disappeare… (read more)

Two weeks ago I reloaded Windows 10 because of a suspected malware infection. This required me to reload my apps. After reloading Firefox the custom icons have disappeared from some, but not all of the toolbar menu items. Why? Rather, a little globe appears, which I'm guessing is a default icon. -- Why did some of the icons disappear while others did not? -- How do I remove the "little globes" as they're just taking up space and have no meaning -- Where do the custom items come from?

Asked by chezphyl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

organizing bookmarks.

I have the most recent Firefox and the most recent Windows. I cannot alphabetize my favorite websites. I have added everything to the "Other bookmarks" tab and I cannot f… (read more)

I have the most recent Firefox and the most recent Windows. I cannot alphabetize my favorite websites. I have added everything to the "Other bookmarks" tab and I cannot find anywhere to automatically alphabetize my favorites. I click on show all bookmarks and add folders in an effort to alphabetize but they don't even show up when I go into the "Other Bookmarks" tab.

1) How to alphabetize 2) How to add folders

Thanks!

Asked by speebles11 1 year ago

Last reply by cor-el 1 year ago