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  • Solved

2FA setup - backup code not accepted

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try … (read more)

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Asked by marcelou 21 hours ago

Answered by cor-el 7 hours ago

Firefox account 2FA not working

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me After that I do verify … (read more)

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Asked by marqdvex 1 day ago

Last reply by marqdvex 1 day ago

How to contact an add-on developer who has no contact info

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Look… (read more)

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Looking at the add-on info, the developer is Nick, but there is no contact info in the More Information section of the add-on profile. The add-on hasn't been updated since 2020, so I'm fairly certain that things changed since then and that's why it isn't working, but I'm no expert.

Asked by Wayne 2 days ago

Last reply by TyDraniu 2 days ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER with internal CA on Ubuntu 16.04 Thin-Clients

Hi, im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our … (read more)

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Asked by Tekkion 3 days ago

Answered by Tekkion 3 days ago

Firefox Developer Edition can't load the Udemy page at some random time

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser … (read more)

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser loads the page well. But after some time passed I see that Firefox stops to load the page and the tab spinning infinitely. Pressing the realod button doesn't help. The only solution is to restart the browser. I use no-proxy setting. The refreshing of the browser didn't help either. I have configured the following options in the "about:config" but it didn't help as well: network.dns.disableIPv6 : true network.dns.disablePrefetch : true network.http.http3.enabled: false

Asked by Taras 3 days ago

Tab becomes unusable after playing live video

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it… (read more)

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Asked by EricMc 4 days ago

English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 5 days ago

Last reply by Paraphraser online 4 days ago

  • Solved

You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 1 week ago

Answered by Brian Hupp 6 days ago

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 1 month ago

Last reply by andyross 1 week ago

This past week loading of pages has been glitchy

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a … (read more)

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).

Asked by et1 1 week ago

Last reply by Terry 1 week ago

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not gi… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by hevinroyal 2 months ago

Last reply by Paul 1 week ago

firefox 111.0 64bit unified extension button that cannot be removed

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:conf… (read more)

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:config and change the extensions.unifiedExtensions.enabled from true to false and restarted Firefox yet the extensions button still appears. On older foxfire versions could get rid of it by doing the above and it worked but this new version 111.0 64bit I cannot get rig of the extensions button icon that appears on the end of the tool bar. Please fix it so I don`t have to see this button in the Firefox toolbar at the end of it. I even had a computer online tech try and he says you have it fixed so it cannot be removed. I see others have complained about not being able to remove the button from the tool bar also..

Asked by wiseguy 1 week ago

Last reply by wiseguy 1 week ago

printing disclosures from listing such as property disclosure

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclos… (read more)

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Asked by john894 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

High cpu usage of fifefox dev edition

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given… (read more)

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

Asked by Yash 1 week ago

Is there a limit number of themes that can be installed for Firefox?

I was trying to install a lot of Firefox themes from Firefox Add-ons and when I checked the themes that I had installed, it didn't show all of them. Is there a limit num… (read more)

I was trying to install a lot of Firefox themes from Firefox Add-ons and when I checked the themes that I had installed, it didn't show all of them.

Is there a limit number themes that could be installed for Firefox?

Asked by Greenery 2 weeks ago

firefox developer highlighting elements outlined problem

hello guys I need help with this problem in firefox developed edition Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected element… (read more)

hello guys I need help with this problem in firefox developed edition

Specifically, when I use the Inspector panel to inspect elements on a webpage, the selected elements are outlined with a blue border instead of being filled with color. This is making it difficult for me to visualize the layout and styling of the elements, and I would prefer to have them filled with color instead.

I have tried to find a solution on my own by searching online, but have not been able to find a clear answer. Could you please advise me on how to change the settings in Firefox Developer Edition so that the Inspector panel highlights elements with a fill color instead of just an outline?

Asked by Youcef Hemadou 2 weeks ago

Where can I get help for my Firefox web extension

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results… (read more)

I've created a Firefox web extension called Context Search. One of the options that it offers is to open Google Search results in the sidebar. However, the search results are truncated and don't fit in the sidebars limited width. I've tried using a mobile user agent, but that doesn't appear to solve the problem. I have no idea how to fix this problem and need some help.

Asked by Olivier de Broqueville 2 weeks ago

Last reply by cor-el 2 weeks ago

Warnings in the web developer tools

Dear Reader, When i use the Firefox Developer Edition and i open the Web Developer Tools , i get the following warning : HTMLCollection { 0: div#0.box, 1: div#1.box… (read more)

Dear Reader,

When i use the Firefox Developer Edition and i open the Web Developer Tools , i get the following warning : HTMLCollection { 0: div#0.box, 1: div#1.box, 2: div#2.box, 3: div#3.box, 4: div#4.box, 5: div#5.box, 6: div#6.box, 7: div#7.box, 8: div#8.box, … } script.js:5:9 TypeError: 'requestAnimationFrame' called on an object that does not implement interface Window. content-script.js:7:17523 Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/frames.js Source Map URL: frames.js.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://7e67acae-4288-44ec-9f16-06876b2d3741/scripts/content_ff_viewports.js Source Map URL: ../../sourceMap/firefox/scripts/content_ff_viewports.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/common.js Source Map URL: common.js.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://7e67acae-4288-44ec-9f16-06876b2d3741/scripts/content_scroll_mid_detection.js Source Map URL: ../../sourceMap/firefox/scripts/content_scroll_mid_detection.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/content-script.js Source Map URL: content-script.js.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/content-script-libs.js Source Map URL: content-script-libs.js.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://7e67acae-4288-44ec-9f16-06876b2d3741/scripts/content_autoplay_detection.js Source Map URL: ../../sourceMap/firefox/scripts/content_autoplay_detection.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/translations.js Source Map URL: translations.js.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/cs-loader.js Source Map URL: cs-loader.js.map Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://1cc01554-8389-4e02-9585-3228f69d9741/scripts/content-script.js Source Map URL: content-script.js.map 2

How can i solve that??

Best regards,

Marcel Verhagen

Asked by marcelv1965.mv 3 weeks ago