Firefox Community Forum

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my laptop File dropdown menu to "export" and convert six new Word documents into six PDFs, which were saved on my Toshiba laptop and intended for uploading and filing with a governmental body. My Toshiba laptop runs Windows 10. This error and unauthorized action by Mozilla Firefox affects many dozens of PDF documents that I have created and saved over the last decade and causes me great inconvenience and harm.

How can I restore my PDFs to their correct form and format as PDFs, not "Firefox HTML Documents", which may not be uploadable or usable with court, government or other website portals?

How can I prevent Mozilla Firefox from making this unauthorized error and conversion of PDF document again?

Additional Edit of my question - After reading comments from numerous others that had the same problem of unauthorized change of PDFs to Firefox HTML Documents, I have the following additional question. How can we contact someone at Mozilla to make them stop their destructive highjacking of people's documents? I'm a lawyer, so in my world tampering with someone's document, that is required by law to be submitted as a PDF, can have serious real world consequences. I'm sure this is true of many other people's documents in many other fields and businesses. Who can we contact at Mozilla to insist that Mozilla's tampering with PDFs has to stop immediately? If Mozilla will not stop misappropriating control and tampering with documents, people should be compensated for any harm that Mozilla causes to such a large number of people.

Firefox can't seem to be able to import from Vivaldi. Whether I try, it just always takes on and on until it crashes. I remember it working whenever I tried to import browser data before trying to import from Vivaldi to Firefox.

Hi, firefox deleted my history after an update. The only browsing history i have left is yesterday and today since after the update. My bookmarks and the session i was in were still there.

I only have one profile. i dont have a index.dat file unter C:\Users\<myname>\AppData\Roaming\Mozilla\Firefox\Profiles. Any data recovery tools cannot find one either. about:cache only shows me the history after the update.

I dont know what to do and now i've lost my history of the last about 8 years. Does anyone have an idea?

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I don't know what else to do since I tried to ask my little brother for help which didn't went too well even though I do appreciate him for helping me out but now I'm feeling frustrated about what else to do now.

Hello everyone,

I recently reinstalled my Linux system, Parrot OS, which comes with Mozilla Firefox. Unfortunately, I forgot my Firefox password, which forced me to reset it to log in.

Since this reset, Firefox no longer loads my bookmarks, extensions, or saved accounts.

Does anyone have suggestions for recovering this data? Is there a way to find my old profiles or backup files?

Thank you in advance for your help!

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Hi, I want to sync firefox. between my mac book pro and mac air. THe instructions I find on the web don't work. I don't see a sync and save date choice in my menu

They show how to sync between a laptop and a phone. Thanks, Bill

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

I bought a new pc and synced firefox with my old pc to transfer all my tabs and accounts. The new pc died within a day and i will have to return it to the manufacturer GMKTEC, the problem i have is all my accounts Ebay, Amazon etc are on it as well as my medical data. Is there something i can do with firefox to stop this information being looked at or used.

TIA

Bri

Recently you have been blocking me from sites. I'm 66 years of age and if I want to go somewhere then surely thats up to me. Can you please take these blocks off. They are HTPPS