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  • Archived

FF16.0.2, after updating flash plugin to 11.5.502.110, all flash content went blank, reinstall dint work.

After updating my shockwave flash player to 11.5.502.110, the flash content on pages went white blank, i can still see the bounding box of the flash content, but they are… (read more)

After updating my shockwave flash player to 11.5.502.110, the flash content on pages went white blank, i can still see the bounding box of the flash content, but they are all white blank. When i right click on the content, flash context menu is not showing up as usual.

tried uninstall (from windows control panel) and reinstall, didnt work.

OS: win7 Firefox : 16.0.2 Flash plugin : 11.5.502.110

help is appreciated, thanks

Asked by lek_hanz 8 years ago

Last reply by nikonline 8 years ago

  • Archived

The Download Helper icon does not show up on my screen.

I downloaded the recent version of the Download Helper yesterday but the icon does not show anywhere on the toolbar or screen. So therefore I cannot see if it is spinning… (read more)

I downloaded the recent version of the Download Helper yesterday but the icon does not show anywhere on the toolbar or screen. So therefore I cannot see if it is spinning or not. What advice, please, might you give me? Thank you, Leeflea

Asked by leeflea 11 years ago

Last reply by cor-el 11 years ago

  • Archived

Is there a Windows Media Player plugin for Windows 7?

Firefox tells me I need to manual install a plug-in for Windows Media Player but when it takes me to the plug-in it is only for Windows Vista and earlier Windows versions… (read more)

Firefox tells me I need to manual install a plug-in for Windows Media Player but when it takes me to the plug-in it is only for Windows Vista and earlier Windows versions. Should I install that plug-in or just not bother, as for some reason the content plays anyway?

Asked by WMdotcom 11 years ago

Last reply by Prophit319 9 years ago

  • Archived

Java is being blocked

I just got a pop up saying Java is being blocked. It says something about Firefox has found out that Java(TM) Platform SE 6 U31 6.0.310.5 is causing stability or security… (read more)

I just got a pop up saying Java is being blocked.

It says something about Firefox has found out that Java(TM) Platform SE 6 U31 6.0.310.5 is causing stability or security problems.

It's just popped up randomly while I was watching YouTube videos.

Asked by Demi 9 years ago

Last reply by stegu 9 years ago

  • Archived

I have Adblock Plus installed. The icon disappeared. How do I get it to come back?

I upgraded to Firefox version 4. I thought I saw the icon for Adblock Plus when I first installed it. I noticed the McAfee Site Adviser was disabled so I tried to find a … (read more)

I upgraded to Firefox version 4. I thought I saw the icon for Adblock Plus when I first installed it. I noticed the McAfee Site Adviser was disabled so I tried to find a replacement for it in the meantime. I think that downloading the Site Adviser from the Add-ons site may have caused the problem, but I can't be 100% sure because I didn't notice the missing icon until I wanted to use it. I can't figure out why the icon for Adblock Plus disappeared or how to get it to come back.

Asked by Yuki1chan2 10 years ago

Last reply by jeep 10 years ago

  • Archived

I have been infiltrated with start.search.us. How do I disable? I uninstalled it but it didn't fully remove it.

I believe when I was trying to download 7 zip a malware was added.http://start.search.us.com/. I deleted it via the uninstaller and I've changed my homepage multiple time… (read more)

I believe when I was trying to download 7 zip a malware was added.http://start.search.us.com/. I deleted it via the uninstaller and I've changed my homepage multiple times but it reappears. How do I fully remove this (without paying, if possible?)

Asked by bward4071 9 years ago

Last reply by user633449 8 years ago

  • Archived

Suddenly Can't Open PDFs. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab.

Suddenly Can't Open PDFs in Firefox. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab. Nice timing, with finals and ev… (read more)

Suddenly Can't Open PDFs in Firefox. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab. Nice timing, with finals and everything where I need to view PDFs of practice tests.

Asked by cjarvis12 9 years ago

Last reply by lauriehammons 9 years ago

  • Archived

Quicktime Plugin crashes on Firefox 11&12. No problem with IE 8

I keep getting notifications that my quicktime plugin has crashed. I have the latest Quicktime Edition 7.7.1 and Firefox 12 installed. This does not happen with IE 8. OS … (read more)

I keep getting notifications that my quicktime plugin has crashed. I have the latest Quicktime Edition 7.7.1 and Firefox 12 installed. This does not happen with IE 8. OS is Windows XP Pro SP3.

This is the website on which Firefox plugin crashes for me consistently. http://www.janalea.com/. It's my realtors website.

Asked by donfm 9 years ago

Last reply by richpayne56 9 years ago

  • Archived

How can I get flash plugin working with Ubuntu 10.10?

I have tried adding the libflashplayer.so into plugins manually but have not had success. I also purged flash from my system and reinstalled it but it still does not wor… (read more)

I have tried adding the libflashplayer.so into plugins manually but have not had success. I also purged flash from my system and reinstalled it but it still does not work.

Asked by jbaz65 10 years ago

Last reply by ajayram 10 years ago

  • Archived

how can I activate AVG antivirus add on with firefox version 10 as this is my protection?

I have AVG antivirus software as an add on - this worked with the previous version of firefox but no longer works with version 10. I use to find the information as to the… (read more)

I have AVG antivirus software as an add on - this worked with the previous version of firefox but no longer works with version 10. I use to find the information as to the safety of sites a major help as to whether to visit the sites or not. Is there any way I can reincorporate the AVG add ins or is there an alternative?

I have also lost HP smart web printing - is there a way I can re-instate or is there an equivalent?

Asked by gramandy 9 years ago

Last reply by silkphoenix 9 years ago

  • Archived

Firefox won't open pdf files; uninstalled and reinstalled Firefoxes, updated all extensions,etc. still getting error messages.

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)" I have tr… (read more)

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)" I have tried rebooting the computer, uninstalling and reinstalling Firefox, making sure all plug-ins are updated (they are), disabling every other plug in to see if it was interfering (they weren't -- still got same message), and reinstalling adobe reader (and flash, just for good measure).

Asked by mdeB 8 years ago

Last reply by pwhellum 8 years ago

  • Archived

I can't see videos on websites since updating Firefox and have disabled the RealPlayer plugin

Since updating to the latest Firefox version, I have lost the ability to see videos on a whole host of websites. I followed the guidance to disable the RealPlayer Browser… (read more)

Since updating to the latest Firefox version, I have lost the ability to see videos on a whole host of websites. I followed the guidance to disable the RealPlayer Browser Record Plugin 15.0.4 and have also tried the process of resetting to no avail

Any Ideas

Regards

David Webb

Asked by webbyboy 9 years ago

Last reply by John99 9 years ago

  • Archived

Firefox doesn't seem to know how to open protocol (rtsp) because it isn't associated with any program & Firefox won't play YouTube videos.

When running FireFox 6.0.1 I try to play a video - such as a YouTube video I get an error message saying that rstb isn't associate with any program and the video never st… (read more)

When running FireFox 6.0.1 I try to play a video - such as a YouTube video I get an error message saying that rstb isn't associate with any program and the video never starts.

Can you help me?

Asked by MichaelRomano 10 years ago

Last reply by Doonan 10 years ago