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All Add-on disabled -- Where is the update for "studies" disabled user?

The question is simple. I knew there is an update for the users with "studies" enabled. But where is the manual update for the users with "studies" disabled? I have check… (read more)

The question is simple. I knew there is an update for the users with "studies" enabled. But where is the manual update for the users with "studies" disabled? I have checked the installer download page, and Help -> About. No any update for this. No any instruction for users with "studies" disabled.

Asked by mapsetah 2 years ago

Last reply by Pj 2 years ago

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After last update firefox 64 the addon ''Ultrawidey'' on youtube do not working anymore on automaticaly mode. On firefox 63.0.3 was working. Can u tell me why?

After last update firefox 64 the addon Ultrawidey;; do not working automaticaly on fullscreen on youtube! , This addon was streching 16;9 content to 21:9 contect screen a… (read more)

After last update firefox 64 the addon Ultrawidey;; do not working automaticaly on fullscreen on youtube! , This addon was streching 16;9 content to 21:9 contect screen automaticaly. Also the function on addon Z key not working, only her X key is working , but i have to press X evrytime to get rid off blackbars now!! So I downgrade to Firefox 63.0.3, now automaticaly strech screen to 21:9 working again!! and addon function Z key working again on youtube . Can u tell me why?

Asked by Dan 2 years ago

Answered by Dan 2 years ago

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After the latest update (today) my Easy Youtube Video Downloader Express Add-on is not working AGAIN!

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive. Is this going to be an ongoing problem every time Firefox installs an Update???… (read more)

I have a 64-bit HP laptop, running Windows 10 Home, with 12 gig memory, and 2T hard drive.

Is this going to be an ongoing problem every time Firefox installs an Update???? I have better things to do with my time than beat my head against a wall with these SAME continual problems.

I went to your support page (it also shows at the top of this page) and it sent me to a URL that was supposed to fix this problem and I installed that version. Mozilla Firefox 67.0 (x64 en-US) I rebooted and it STILL does not work.

I'm really struggling to be nice here. You knew that this was a problem from some months ago and you let it happen again. OMG.

In trying to get this add-on to work, I've disabled my other two add-ons then I Removed and Re-installed this Add-on and still it does not work. The download button appears but when I click on it, nothing happens. So what gives, this time? Is there ever going to be a permanent fix? I'm in the middle of downloading 5 youtube files that should have been done this afternoon, and now it is almost 11pm and who knows when/if they will ever get downloaded. I've wasted hours of my life on this! And you guessed it, it still does not work.

Asked by morlaine 2 years ago

Last reply by Wesley Branton 2 years ago

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Commenting login and share buttons disabled

On all platforms running Disqus the three share controls and Disqus login control have all gone dead. Clicking has zero effect. Have already tried disabling all addons … (read more)

On all platforms running Disqus the three share controls and Disqus login control have all gone dead. Clicking has zero effect. Have already tried disabling all addons -- no effect.

Asked by JoeJupa 1 year ago

Answered by Eve 1 year ago

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unread emails in Firefox do not display senders names but read messages do show sender's name

Emails used to display the sender's names but stopped displaying sender's name, happens in all email accounts viewed in Firefox. Once the emails are marked as Unread, the… (read more)

Emails used to display the sender's names but stopped displaying sender's name, happens in all email accounts viewed in Firefox. Once the emails are marked as Unread, the names are displayed as should be. Have cleared cookies and searched preferences for something to change. Mac OS 10.10.5, Firefox 63.0.

Asked by Dana 2 years ago

Answered by Dana 2 years ago

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Am going to reformat my laptop, need assistance with settings

I am going to reformat my laptop, my dilemma is the Firefox settings and speed-dial. I have an add on - "FVD Speed-dial" with loads of pages. Is there a similar way of… (read more)

I am going to reformat my laptop, my dilemma is the Firefox settings and speed-dial. I have an add on - "FVD Speed-dial" with loads of pages. Is there a similar way of transferring this speed-dial as with Thunderbird? I used that method with success when building my wife's new laptop. Looking forward to your help Many thanks

Asked by EJohnDavies 2 years ago

Answered by FredMcD 2 years ago

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cannot install [any] addon - for this instance though, it is UBlock Origin I require

Search for the addon on mozilla addons. Locate UBlock Origin and click install. The popup is displayed to 'accept' permissions. Click accept and nothing happens. In t… (read more)

Search for the addon on mozilla addons.

Locate UBlock Origin and click install. The popup is displayed to 'accept' permissions. Click accept and nothing happens. In the addons 'extensions' tab, the ublock entry row shows, but it never starts to download (and therefore never installs).

Tried to do it by saving the xpi to local and installing from there, but exactly same thing occurs.

Firefox 60.x ESR on Linux (slackware).

Is there anything else I might try please ?

Asked by psychicwarrior 2 years ago

Last reply by FredMcD 2 years ago

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Some add-on information was lost after a crash

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still … (read more)

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still don't know why it can't go into hibernate mode without it crashing but this is not the issue right now.)

Anyway after the crash, I log back in and everything for the most part is fine, except Firefox. I had firefox open when it crashed, so I expected it to be effected, but for some reason a lot of my add-on data just disappeared. For instance, a lot of tabs opened up as if I got the add-on for the first time, which can't be right. Stylish lost its webpage edits, Reddit Enhancement Suite's setting information got reset, the theme I was using wasn't active and I had to turn it back on, and the toolbar(not sure what you call it) had reset back to the default appearance with the flexible space and what not. I want to get back the firefox information before the crash. I would think firefox sync would fix this but it didn't. I'm very confused on why this happened.

Asked by ZXNova 2 years ago

Last reply by FredMcD 2 years ago

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Want to Remove Webroot Filtering Extension

I have an Addon acting up, Webroot Filtering Extension. I can disable it, but I would like to remove and download fresh. The 3 dots by the extension does not have opti… (read more)

I have an Addon acting up, Webroot Filtering Extension. I can disable it, but I would like to remove and download fresh. The 3 dots by the extension does not have option to remove like the other Addons. Webroot is no longer showing the check mark when doing a search. There is a clear circle where the check mark should be. I am not sure if this started when I updated to Windows 10 1903 or when going to Firefox 68? I have disabled and enabled Webroot Filtering Extension and that doesn't help, restarts don't help.

Asked by Jer 2 years ago

Last reply by user633449 2 years ago

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After upgrade, why are websites (ex. Amazon, Ebay) placing images over text?

Started two or three upgrades ago - this is only on my HP laptop, haven't had a problem with our desktop computers. Websites will display graphics/ads on top of text or … (read more)

Started two or three upgrades ago - this is only on my HP laptop, haven't had a problem with our desktop computers. Websites will display graphics/ads on top of text or overlap text so it's unreadable. Being forced to use other browsers which all work fine.

Asked by sqrl999 2 years ago

Last reply by sqrl999 2 years ago

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It will not print a page. If I restart with no addons it does. disabling addons manually will still not print. How come_ How to find the glitch_

I cannot print the Chase transaction page. (from 2 different computers) If I start with no add-ons then it prints. If I disable the add-ons manually it still won't print … (read more)

I cannot print the Chase transaction page. (from 2 different computers) If I start with no add-ons then it prints. If I disable the add-ons manually it still won't print so I am at a loss how to find what is offending it.

Asked by bazdmeg11 2 years ago

Last reply by bazdmeg11 2 years ago

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addon will not install (new computer setup)

hi, got a new computer today and i'm having to start over completely from scratch. i read existing articles but nothing explains why this addon installation is stuck. … (read more)

hi,

got a new computer today and i'm having to start over completely from scratch. i read existing articles but nothing explains why this addon installation is stuck.

Asked by mjk2020 2 years ago

Last reply by mjk2020 2 years ago

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Unable to use imacros add on in this newer version of firefox. Please design it to support imacros add on

I use imacros alot, but in the newer version of Mozilla firefox, the add on imacros is not supported, which makes me very sad. Please develop the version compatible to us… (read more)

I use imacros alot, but in the newer version of Mozilla firefox, the add on imacros is not supported, which makes me very sad. Please develop the version compatible to use imacros add on.

Asked by SaiKiranChintha 2 years ago

Last reply by McCoy 2 years ago

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Cannot view PDF files in Firefox

I can not open PDF files within Firefox, nor can I open them in an external program like Adobe Acrobat Reader. They automatically save to my Downloads folder instead. I h… (read more)

I can not open PDF files within Firefox, nor can I open them in an external program like Adobe Acrobat Reader. They automatically save to my Downloads folder instead. I have already changed the settings for "Portable Document Format (PDF)" under Options > General > Applications to be "Preview in Firefox" and I have also tried changing it to "Use Adobe Acrobat Reader DC". Neither seem to be working. It still downloads the file instead of opening it. I have also verified that there are no extensions that may be affecting the way the setting behaves, and there is nothing.

Asked by CoNiGMa 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 2 years ago

Last reply by James 2 years ago

  • Archived

The privacy policy web page of OurStickys addon is not loading. Is it safe to install and use OurStickys addon?

Hello, I want to use OurStickys addon : https://addons.mozilla.org/en-US/firefox/addon/ourstickys/ but I am not sure whether it is safe to do so. The privacy policy web p… (read more)

Hello, I want to use OurStickys addon : https://addons.mozilla.org/en-US/firefox/addon/ourstickys/ but I am not sure whether it is safe to do so.

The privacy policy web page is not loading: http://ourstickys.com/privacy.html

Although, the privacy details in "About this extension" states that: "Privacy is very important to us. We do not store any sensitive information and we make sure that the information is not accessible by anyone. No third party web application, nowhere to register, nobody to trust your data with. NO DATA in any form will be shared with anyone."

I have read the Mozilla Add-on Policies which states that: "You must disclose how the add-on collects, uses, stores and shares user data in the privacy policy field on AMO" Link: https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/AMO/Policy/Reviews#Data_Disclosure_Collection_and_Management

So, is it safe to install and use OurStickys addon?

Asked by jacob750 2 years ago

Last reply by jacob750 2 years ago

  • Solved
  • Archived

"a" key shortcut

Whenever I want to search something or type anything in Firefox it will automatically click what ever my cursor is over. This only happens when I press the A key though. … (read more)

Whenever I want to search something or type anything in Firefox it will automatically click what ever my cursor is over. This only happens when I press the A key though. I've tested it and it only happens on Firefox, and it doesn't matter what it is that the cursor is hovering over, as long as I press the A key it will register as a click. Is there a way to disable this as It's incredibly frustrating when I'm trying to search something and I end up "clicking" some random Youtube video or link.

Asked by Tedresell 2 years ago

Answered by Wesley Branton 2 years ago

  • Archived

I keep getting "Warning: unresponsive add-on script" and can't find any way to stop it

Windows 7 Professional Firefox 64 bit stable, up to date Its is running on a 10 year old slow computer, the add-on script is unresponsive because it is running on a slow … (read more)

Windows 7 Professional Firefox 64 bit stable, up to date

Its is running on a 10 year old slow computer, the add-on script is unresponsive because it is running on a slow computer.

I had a similar problem with "Warning: Unresponsive script" but was able to get rid of those annoying notices by setting dom.max_script_run_time to zero.

I do not want to stop the script, the add-on adds security. I just do not want to ever see one of these notices on that computer ever again. I have to deal with them dozens of times each day and only use the computer for a few hours. Each time it interrupts what I'm doing to take me to a different tab to slowly deal with the problem.

The problem isn't the add-on script being slow, its the computer being slow. And the fact that the warning gives me no way to disable it so I keep getting it time after time after time...

Thanks

Asked by Luke 2 years ago

Last reply by Luke 2 years ago

  • Solved
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My adds on are back but are not showing or available

I lost access to add-ons like others. I updated FF and they showed up for one evening. Now, they are not showing up at the top right of my browser window. I tried to add … (read more)

I lost access to add-ons like others. I updated FF and they showed up for one evening. Now, they are not showing up at the top right of my browser window. I tried to add a pic but could not - the Browse button accepted the pic but then just spun. I tried that 2 times.

Asked by deckerspence 2 years ago

Answered by FredMcD 2 years ago