Showing questions tagged: Show all questions
  • Locked

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have acce… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Asked by Кирилл Майтак 4 days ago

Last reply by Denys 4 days ago

  • Locked

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (read more)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Asked by cjab1950 1 week ago

Last reply by Denys 1 week ago

Where did it all go

Mid day Sunday my whole account disappeared and I had to create a new one. If this was an update I dont like it I dont have the time for this. Why did this happen. I ha… (read more)

Mid day Sunday my whole account disappeared and I had to create a new one. If this was an update I dont like it I dont have the time for this. Why did this happen. I have been a supporter for years and now not sure

Asked by murphy32 2 weeks ago

  • Locked

paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (read more)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Asked by deeya2012 3 weeks ago

Last reply by James 3 weeks ago

accounts

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some… (read more)

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Asked by NONEEDTOKNOW Know 1 month ago

Last reply by James 1 month ago

Laptop stolen

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the… (read more)

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the laptop will not have any of my data

Asked by Rio Ibrahim 2 months ago

Last reply by James 2 months ago

email sent to myself not showing up in inbox

my email account running windows 10 - used to show emails sent to myself in my inbox. It does in fact show the emails in the sent box but it never show up in the inbox. 7… (read more)

my email account running windows 10 - used to show emails sent to myself in my inbox. It does in fact show the emails in the sent box but it never show up in the inbox. 7 years it always worked - now - ng, Please help as I use this feature to trouble shoot. Thank you - michael

Asked by Michael Sciarra 2 months ago