• Archived

Application error: a client-side exception has occurred (see the browser console for more information).

A website I use frequently has recently been causing error; "Application error: a client-side exception has occurred (see the browser console for more information)." to s… (read more)

A website I use frequently has recently been causing error; "Application error: a client-side exception has occurred (see the browser console for more information)." to show up when I visit some of their pages but not all.

Example: https://www.guitarcenter.com/Used/Ibanez/RG5121-Prestige-Solid-Body-Electric-Guitar.gc

The page begins to load and then presents this error. Any help would be appreciated.

Asked by jtr11 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox downloading 0 byte htm files moz-safe-about resources

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? T… (read more)

I was watching anime today on some site and my firefox was downloading many files without my knowledge into my download folder. I'm worried that it can be some viruses? This is a screenshoot. Should i be worried? Thank you for help.

Asked by t.martynik 7 months ago

Last reply by bkilinc 1 month ago

  • Archived

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Remove sneakily installed saving option of download

Hi guys, I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it. I check… (read more)

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

Asked by 865285807 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Webroot blocking Firefox 97.0 (64-bit) functionality

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine… (read more)

Firefox updated to 97.0 (64-bit) this morning for me and immediately ceased functioning. It could not even load about:addons or about:settings. Other browsers worked fine, and by processes of elimination I found it to be Webroot that was causing the dysfunction. I've already opened a support ticket with Webroot, but I wanted to make Mozilla aware of this conflict and to ask if there is anything that I can do to remedy this besides completely disabling my anti-virus/spyware to use Firefox?

Asked by sodonnell37401 9 months ago

Last reply by James 9 months ago

  • Archived

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgroun… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 10 months ago

Last reply by Paul 6 months ago

  • Archived

IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

FireFox 91.0.1, extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore

System : Linux Mint 20.2 FireFox : 91.0.1 (64-bit) Plugins/extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore This is since FireFox 91.0.1 It takes a long ti… (read more)

System : Linux Mint 20.2 FireFox : 91.0.1 (64-bit)

Plugins/extensions "Hoxx VPN" and "SetupVPN" seems not to work anymore This is since FireFox 91.0.1 It takes a long time (about 30sec) connecting to the VPN, with no result. (no connection)

Both say something like : Result

<country> (SERVERS) 3.11.4 In some cases VPN extensions are not enough to bypass the firewall in your network. Extensions have only limited permissions on your computer and have limited capabilities.

We highly recommend to download our desktop client. It uses a very sophisticated VPN software and can bypass most of the firewalls.

Regards, Rob

Asked by rvansnippenburg 1 year ago

Last reply by JP 1 year ago

  • Archived

Enabling Java Script

Hi, I've tried enabling Java Script but I must have chosen one of Firefox's browser extensions that is blocking it. I just don't know which one. How do I see those and ma… (read more)

Hi, I've tried enabling Java Script but I must have chosen one of Firefox's browser extensions that is blocking it. I just don't know which one. How do I see those and make changes?

Thanks

Asked by supre60 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can not log into Last Pass extension with newest Firefox update

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click… (read more)

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

Asked by washburnkristen 7 months ago

Last reply by rob.nash1984 3 months ago